Riverview Shell Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

147 Reviews

99% Would Recommend
Latest Review 2 days ago
Mary L. on 09/18/2017
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Mary said this business keeps her informed on what they're doing to her vehicle. They're easy to work with. Mike and Donny were both very efficient and personable.
Vehicle: Honda Civic
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
KEYNITA H. on 09/13/2017
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"Great Service "
Came in for a emission test on a Friday afternoon and got my car serviced really quickly. Dannie was very knowledgeable about my car and the steps to successfully pass an emission test. By this being my first time receiving a emission test, I was unfamiliar with the process and had many questions.. Dannie even went further explaining more about the differences in required safety tastings in Virginia, compared to Maryland. Leaving the shop I feel like an expert on vehicle safety testing ;-) My car passed and I was on my way.
Vehicle: Honda Accord Sdn
Service Date: 09/08/2017
Review Created: 09/13/2017 09:09 AM
Richard W. on 09/07/2017
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Richard said the service was good.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/30/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
KEN B. on 08/30/2017
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"Tire Replacement"
Fast, courteous service.
Vehicle: INFINITI G37 Coupe
Service Date: 08/28/2017
Review Created: 08/30/2017 06:41 AM
Johnny M. on 08/29/2017
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Johnny said this business was quick and efficient.
Vehicle: Ford F-150
Category: Service
Service Date: 08/04/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Sean R. on 08/29/2017
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Spoke with Sean's wife. She said this business did everything she requested. They were fast and they followed-up.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 08/26/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Gilbert K. on 08/28/2017
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Gilbert said everything was perfect. The head technician did a very good job on his vehicle.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/04/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Adam G. on 08/28/2017
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Adam said this business did a fabulous job and they provided him with great service. When they took his tire off and checked everything they found a second puncture that he was not aware of.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/09/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
REGINALD B. on 08/27/2017
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"State and Safety Inspection"
Just another standard encounter with the folks at Riverview
Vehicle: Hyundai Santa Fe
Service Date: 08/26/2017
Review Created: 08/27/2017 06:45 PM
ADAM L. on 08/25/2017
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"Quick and efficient "
Mike and his team are professional and quick.
Vehicle: Ford Explorer
Service Date: 08/24/2017
Review Created: 08/25/2017 05:16 AM
JOAN J. on 08/18/2017
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"Stranded in Virginia!"
Our car overheated and broke down on the I-95. AAA towed us to Riverview Shell. Mike and his staff were the most professional, friendly, helpful and caring people. Because of them we got through this ordeal with a smile on our faces and confidence that they had done an excellent job at a fair price. No hesitation to recommend Riverview Shell.
Vehicle: Subaru Legacy
Service Date: 08/15/2017
Review Created: 08/18/2017 05:04 AM
Carl W. on 08/18/2017
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Carl said this business was excellent. Everyone there was super.
Vehicle: BMW 5 Series
Category: Service
Service Date: 08/16/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Bruce G. on 08/18/2017
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Bruce said they did a good job. Mike did everything that he asked him to do. He even topped everything off. He was very pleased.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 07/28/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
SUSHIL A. on 08/17/2017
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"Good service, Clean Gas station and attentive service agents"
Great Service and friendly service technicians
Vehicle: Mercedes-Benz E350
Service Date: 08/16/2017
Review Created: 08/17/2017 05:59 AM
DANIEL B. on 08/13/2017
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"Cost lot more than original estimate and had to bring car back to get job finished ok."
They did extensive brake work and it wasn't quite right when I first picked up my car. Still don't think job was done 100% right, but brakes feel safe so I'm not going back again.
Vehicle: MINI Cooper Hardtop
Service Date: 07/24/2017
Review Created: 08/13/2017 09:34 PM
CYNTHIA P. on 08/03/2017
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"Happy Heart"
I was able to make an appointment to get my inspection so it only took 20 minutes to complete the process. Mike was very helpful and provided great customer service.
Vehicle: Lexus IS 350
Service Date: 08/02/2017
Review Created: 08/03/2017 04:43 PM
John G. on 07/31/2017
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John said the business did a really good job. He did have to wait to get in but it was peak hours.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 07/21/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
DEBORA F. on 07/29/2017
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"Slow leak"
Even though they were closed, they fixed the slow leak in my tire.
Vehicle: Mercedes-Benz CLA-Class
Service Date: 07/28/2017
Review Created: 07/29/2017 08:26 PM
James R. on 07/28/2017
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James said he got quick service from a great staff.
Vehicle: Chevrolet Astro Cargo Van
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Brain J. on 07/25/2017
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Spoke with Brian. He said it was good, they did a great job and they're nice. The price was good and he has no complaints.
Vehicle: Lexus CT 200h
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 147 in total