Road Runner Service & Tire


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

652 Reviews

100% Would Recommend
Latest Review 1 day ago
BARBARA M. on 03/24/2017
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"battery"
Ron and his people are honest and great people. They take care of you
Vehicle: Chevrolet TrailBlazer
Service Date: 03/22/2017
Review Created: 03/24/2017 07:21 AM
SHELLEY S. on 03/23/2017
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"Awesome people and service!!"
Very thorough and did just what we asked them to do in an expediate manner.
Vehicle: Ford Explorer Sport Trac
Service Date: 03/17/2017
Review Created: 03/23/2017 06:15 AM
SANDRA K. on 03/22/2017
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"Best Service Ever"
Road Runner Service & Tire treats each customer like family. They always get the exact part, tire, etc. that you need for "your" vehicle. Each customer is unique and they cater to the specific needs of each person and their vehicle. Thank You for great service!!!
Vehicle: Chrysler 200
Service Date: 03/20/2017
Review Created: 03/22/2017 06:33 AM
PATSY H. on 03/17/2017
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"The service is always exceptional. They never try to sell me anything I don't need and they are honest, professional and the kind of people you want for friends."
Great place you can trust
Vehicle: Honda Accord
Service Date: 03/06/2017
Review Created: 03/17/2017 10:35 AM
Oleta S. on 03/17/2017
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Oleta said she is satisfied with the service the business provides, and they repaired her vehicle in a timely manner.
Vehicle: Nissan Sentra
Category: Service
Service Date: 03/15/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/20/2017

Thank you Oleta! We're glad we can get you in and back on the road as fast as possible!

DEBRA M. on 03/16/2017
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"The most awesome caring owners!,"
The best service on the planet. I don't know how I could make it without them.
I would have to give up my older favorite cars Ronnie keeps us going and safe
Vehicle: Toyota Avalon
Service Date: 03/14/2017
Review Created: 03/16/2017 04:38 AM
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/20/2017

We know how important it is to keep those older, favorite vehicles of yours running! Thank you for giving us the oppurtunity to give you the service you expect!

Stacy M. on 03/16/2017
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Stacy said he has known this business for over 20 years. He enjoyed the service they provided.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 03/14/2017
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/20/2017

Thanks Stacy! We hope you continue to let us serve you for many years to come!

CAROLYN B. on 03/15/2017
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"Excellent service"
They take great ongoing care of our vehicles... always go above and beyond to do what is best for the customer.
Vehicle: Chevrolet Silverado
Service Date: 03/10/2017
Review Created: 03/15/2017 08:45 AM
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/20/2017

Thank you Carolyn! We will continue to give you the great service you deserve!

Doug H. on 03/15/2017
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Doug said this business has fantastic service.
Vehicle: Audi A5
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/20/2017

Thank you Doug! We give the best service we can to keep great customers like yourself coming back!

James P. on 03/08/2017
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James said this business does a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/03/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Laura M. on 03/07/2017
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Laura said she has a problem with some of the work this business has done for her, so she needs to bring her vehicle back to them.
Vehicle: GMC Acadia
Category: Service
Service Date: 03/01/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Ronnie & Regina M. at Road Runner Service & Tire responded on 03/08/2017

Dear Laura, I'm sorry you feel like you did not receive quality work from us on the 4 tires we balanced for you on 3/1/17 on your 2007 GMC Acadia. When you came in, you told us you bought these tires from Sears and we advised you they are worn and you needed new tires. Upon our phone conversation 3/8/17, you said you thought it was a bad alignment you received from us on Oct. 20th 2015 and 25,216 miles ago. We disagree that the work you received from us on either visit was bad or insufficient in any way. We strive to treat all our customers fair and we strive to make any honest mistake right. If these were our tires, we would have advised you to keep them inflated and rotated on a regular maintenance schedule. Tires that are not maintained every 3000-5000 miles will not wear properly.  Again, Sorry you're not happy with us.

BARRY S. on 03/05/2017
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"New Tires and General Service"
Always top notch service and you never get any hidden charges or fees. If you don't need it or do need it, they tell you the truth!
Vehicle: Ford Pickup
Service Date: 03/02/2017
Review Created: 03/05/2017 03:13 PM
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/08/2017

Thank you Barry! It's nice to hear we still have our honest reputation!

Francis F. on 03/03/2017
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Francis said the service provided by this business was very good. The employees were courteous.
Vehicle: Dodge Caravan
Category: Service
Service Date: 02/24/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/08/2017

Thank you Francis! We're always happy to hear from a pleased customer!

GARY H. on 03/02/2017
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"Great friendly service"
Great service, attentive, quick. I recommend.
Vehicle: Chevrolet Pickup
Service Date: 03/01/2017
Review Created: 03/02/2017 12:22 AM
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/08/2017

Thank you for the recommendation Gary! Glad we could help!

PHILIP S. on 03/01/2017
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"the personal attention of Ron. He really makes me feel like he cares."
Your company does good work
Vehicle: Toyota Sienna
Service Date: 02/23/2017
Review Created: 03/01/2017 12:37 PM
CAROLYN B. on 02/28/2017
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"Awesome as always"
Would not take our vehicles anywhere else... always everything you need and nothing you don't!!
Vehicle: Toyota Prius
Service Date: 02/24/2017
Review Created: 02/28/2017 06:40 AM
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/01/2017

Thank you for the great review Carolyn! We're always happy to help with all your automotive needs!

RANDALL O. on 02/26/2017
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"Customer service good techs"
Good experience
Vehicle: Chevrolet Pickup
Service Date: 02/23/2017
Review Created: 02/26/2017 05:39 PM
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 03/01/2017

Thank you for giving us a chance to help you with your vehicle maintenence Randall! We look forward to continue servicing your vehicles in the future!

Keith F. on 02/22/2017
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Keith said he is completely satisfied with the service he got from this business. They were all very nice and cooperative. He didn't have any problems.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/17/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Ronnie & Regina M. at Road Runner Service & Tire responded on 03/08/2017

Thank you Keith for your business. 

Jim M. on 02/18/2017
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Jim said he is a long time customer of this business, and the service was good.
Vehicle: Nissan Frontier
Category: Service
Service Date: 02/17/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 02/22/2017

Thank you for your return business Jim! We're always here to help with any of your automotive needs!

Jason E. on 02/18/2017
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Jason said the business got him in right away with no appointment, and they were quick. He stated the staff were nice, and courteous.
Vehicle: Nissan Frontier
Category: Service
Service Date: 02/15/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR at Road Runner Service & Tire responded on 02/22/2017

Thank you for your business Jason. We're more than happy to help and look forward to helping you with any other repairs you need!

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