Ron Tonkin Mazda


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2374 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
95% Would Recommend
85% Business Response
Latest Review about 16 hours ago
CARL S. on 09/22/2017
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"The service employee's "
Really nice people to speak with and knowledgeable.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/21/2017
Review Created: 09/22/2017 03:00 AM
DEBRA G. on 09/22/2017
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"Mazda 2 seating recall"
My Mazda 2 needed a seating upgrade per a recall notification; at the appt. , after the required parts were shown to be in stock, I was taken care of promptly and courteously by the service rep and staff. My only complaint was that my air bag light was blinking after getting into the car to go home, but after showing the problem it was taken care of quickly; it turns out the connection to the air bag sensor was loose after the seating repair.
Vehicle: Mazda Mazda2
Category: Service
Service Date: 09/21/2017
Review Created: 09/22/2017 01:13 AM
ANN C. on 09/21/2017
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"1st New Car"
Loved working with Roy and Trask they made the experience non stressful and even Brandon in financing was a pleasure to work with. The only thing is I think that Mazda as a whole should have freebies like a coffee cup with a Mazda symbol on it or something like that, I am proud to own and drive a Mazda and spent lot's of $ so a cup would of been nice :)
Vehicle: Mazda Mazda6
Category: Sales
Sales Date: 09/20/2017
Review Created: 09/21/2017 02:20 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/21/2017

Thank you for allowing us to earn your business, Ann. We're happy to hear you had such a great experience with our team, and we appreciate you letting us know. Congratulations on your new Mazda6!




Chris Gain
Service Manager
ERIC S. on 09/21/2017
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"Great service as always"
Regular oil change turned into a bigger issue thanks to a rat chewing my wiring harness. Steve handled the insurance claim and my car was as good as new.
Vehicle: Mazda CX-3
Category: Service
Service Date: 09/15/2017
Review Created: 09/21/2017 08:50 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/21/2017

Thank you for the 5 star review, Eric. We're glad to hear that Steve and the rest of our team were able to help resolve the rat issue. We'll see you next time! 



Chris Gain
Service Manager
MONA W. on 09/21/2017
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"friendly service, free oil changes"
Friendly service, free oil changes
Vehicle: Honda Fit
Category: Service
Service Date: 09/20/2017
Review Created: 09/21/2017 08:01 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/21/2017

Thank you for your kind words, Mona. We appreciate you! 



Chris Gain
Service Manager
ELIE R. on 09/20/2017
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"Amazing service!"
Great staff, efficient, professional
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/20/2017
Review Created: 09/20/2017 10:05 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/21/2017

Thank you for the great review, Elie. We appreciate your business! 



Chris Gain
Service Manager
LUPE E. on 09/20/2017
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"Very courteous "
Excellent service, just a bit high on some products
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/19/2017
Review Created: 09/20/2017 06:37 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/21/2017

Thank you for your valuable feedback, Lupe. We appreciate your business! 



Chris Gain
Service Manager
KRISTI S. on 09/20/2017
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"Service Dept is Top Notch"
I recently had a major engine issue - or had to be replaced - and Steve went above and beyond to help get me back on the road. The service techs did great work and I couldn't be happier.
Vehicle: Mazda CX-9
Category: Service
Service Date: 09/15/2017
Review Created: 09/20/2017 04:28 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/20/2017

Thank you for the 5 star review, Kristi. We appreciate you! 



Chris Gain
Service Manager
SARA V. on 09/19/2017
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"Excellent customer service"
What speaking to people for a few days about a Subaru Crosstrek I had my eye on. This was the first time I had ever bought a car and they walked me through the whole process and were very friendly and got me a great deal.
Vehicle: Subaru XV Crosstrek
Category: Sales
Sales Date: 09/19/2017
Review Created: 09/19/2017 10:22 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/20/2017

Hi Sara. Thank you for allowing us to earn your business and for leaving us such a kind review. We hope you love your new Subaru! 



Chris Gain
Service Manager
STEVEN D. on 09/19/2017
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"Great again"
2nd purchase at Ron Tonkin Mazda. Excellent service.
Vehicle: Ford Fusion
Category: Sales
Sales Date: 09/19/2017
Review Created: 09/19/2017 09:42 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/20/2017

Thank you for allowing us to earn your business, Steven. We're happy to hear your 2nd purchase went so well. Congrats on your new Ford Fusion! 



Chris Gain
Service Manager
KRYSTIN R. on 09/19/2017
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"Great service"
always in and out quickly and the work is done right
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/18/2017
Review Created: 09/19/2017 02:17 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/20/2017

We appreciate your business, Krystin. Thank you for your kind words!



Chris Gain
Service Manager
HUY P. on 09/19/2017
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"Great job"
Great service as always.
Vehicle: Mazda CX-9
Category: Service
Service Date: 09/18/2017
Review Created: 09/19/2017 06:50 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/20/2017

Thank you for the 5 star review, Huy. We appreciate you! 



Chris Gain
Service Manager
MICHAEL G. on 09/19/2017
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"Wouldn't go anywhere else!"
Always so kind . Efficient and knowledgeable.
Vehicle: Mazda CX-5
Category: Service
Service Date: 09/18/2017
Review Created: 09/19/2017 04:45 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/20/2017

Thank you for your wonderful review, Michael. We appreciate your business! 



Chris Gain
Service Manager
ERIC J. on 09/18/2017
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"Oil Change"
I had an oil change done in mid September. Staff was friendly and wait time was normal. I'm happy with the service at Ron Tonkin Mazda.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017 04:04 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for your great feedback, Eric. We're glad to hear your oil change went well. Please feel free to let us know if there's ever anything we can do even better. Thanks! 



Chris Gain
Service Manager
OSCAR A. on 09/17/2017
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"Great Sales experience."
Salesmen Scott Barney helped with the purchase. I couldn't have ever asked for a better experience.
Vehicle: Mazda CX-3
Category: Sales
Sales Date: 09/17/2017
Review Created: 09/17/2017 10:42 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for allowing us to earn your business and for leaving us such a great review, Oscar. We hope you love your new Mazda CX-3! 



Chris Gain
Service Manager
LAURA W. on 09/17/2017
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"Fast and friendly!"
Steve and the service department team was super fast, friendly and kept me informed the entire time! Awesome job!
Vehicle: Mazda CX-7
Category: Service
Service Date: 09/16/2017
Review Created: 09/17/2017 09:39 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for the great review, Laura. We appreciate your business! 



Chris Gain
Service Manager
JOSEPH K. on 09/17/2017
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"Quick Service"
My appointment was at 1:00pm and it was completed and I was out of there by 1:50pm. Thanks for the speedy 10000 mile service.
Vehicle: Mazda CX-5
Category: Service
Service Date: 09/15/2017
Review Created: 09/17/2017 09:09 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for the 5 star review, Joseph. We appreciate you! 



Chris Gain
Service Manager
JENNIFER O. on 09/17/2017
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"Roy was awesome"
Loves working with Roy. Low pressure, down to earth, good guy.
Vehicle: Acura MDX
Category: Sales
Sales Date: 09/17/2017
Review Created: 09/17/2017 08:46 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for allowing us to earn your business, Jennifer. We appreciate your kind words, and we'll make sure we'll pass the praise on to Roy. Congrats on your new Acura! 



Chris Gain
Service Manager
STEVEN R. on 09/17/2017
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"Ron Tonkin Mazda is a fair place to buy a car. Sales support was great but the finance checkout was ragged."
At Ron Tonkin Mazda I was able to make an acceptable deal for a car easily and without extensive negotiation or hassle. I credit this result to our sales person, Trask Sampson. He is a very knowledgeable and patient person.
Vehicle: Mazda CX-5
Category: Sales
Sales Date: 09/17/2017
Review Created: 09/17/2017 05:22 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Hi Steven. Thank you for taking the time to leave us such a wonderful review. We'll make sure to pass your kind words on to Trask. Congratulations on your new Mazda CX-5! 



Chris Gain
Service Manager
CLAUDIA O. on 09/16/2017
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"Wonderful Service!"
Steve fit me in on a holiday weekend when our local dealer's next appointment was three weeks away. He was a pleasure to work with and we'll drive three hours anytime for the excellent service. Thank you 😊
Vehicle: Mazda CX-9
Category: Service
Service Date: 09/16/2017
Review Created: 09/16/2017 06:58 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

We appreciate your business, Claudia. Thank you for the 5 star review! 



Chris Gain
Service Manager
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