Roosevelt Auto Body Collision 1 Northgate


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1302 Reviews

98% Would Recommend
Latest Review 12 days ago
Edith W. on 07/14/2017
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Edith said her overall experience was very good. When she asked for an estimate, they accommodated her. They met the time frame promised. She was given some recommendations.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Samantha C. on 07/13/2017
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Samantha said the staff was really quick to follow up and they were very professional. The service was great and their communication was consistent. They did a great job.
Category: Collision
Service Date: 06/21/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Gratiana S. on 07/12/2017
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Gratiana said she likes this business. They are fast and good.
Category: Collision
Service Date: 06/22/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Elliott S. on 07/12/2017
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Elliott said the vehicle is working well and they followed his instructions and the service was prompt and on time.
Category: Collision
Service Date: 06/23/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Andrea D. on 07/08/2017
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Andrea said this business was very efficient.
Category: Collision
Service Date: 06/29/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Carrie L. on 07/08/2017
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Carrie said her experience was excellent. She did not have any body work done but the back right side of her bumper is not connected properly. Her vehicle was delayed for 1 day because the paint had to dry. She was very happy with Jacob. He was professional, nice and kind. The employee at the front desk was kind as well.
Category: Collision
Service Date: 06/29/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Luise A. on 07/08/2017
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Luise said this business was efficient and prompt. They stayed within the estimate.
Category: Collision
Service Date: 06/29/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Tingyu H. on 06/14/2017
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Tingyu said the business was quick and kept him informed. The vehicle was delayed by four days but he was not given a reasson for the delay.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Deborah H. on 06/14/2017
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Deborah said she's satisfied with the whole experience.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Gregg T. on 06/14/2017
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Gregg said they always do a great job. There was no paint work or body work done. They replaced a side step.
Category: Collision
Service Date: 05/30/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Christina Q. on 06/10/2017
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Christina said each time she has been to this business, they have been responsive, polite and have let her know what was going on throughout the repair process. They did a good job on her vehicle and she would refer them to others. They seem to do an okay job on the required work but if there was a scratch nearby their work, they would only focus on the area required. On her initial visit, the first person who worked on her vehicle was not as good showing care and concern but the third person she worked with was sufficient.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Paulo C. on 06/09/2017
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Paulo said the service was fast and there were no problems. They were clear and everything was very good.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Ariana M. on 06/09/2017
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Ariana said this business was really nice and when she picked up her vehicle, she had no problems with the work. The insurance company did the estimate. They did not keep her informed but she was fine with it.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
James W. on 06/07/2017
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James said they were very efficient. The vehicle was scheduled to be ready by Thursday. They finished on Tuesday. This was very impressive.
Category: Collision
Service Date: 05/17/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Tony A. on 06/05/2017
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Tony said they did what they said they would do and they completed it on time.
Category: Collision
Service Date: 05/18/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Micaela A. on 06/01/2017
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Micaela said the insurance company referred her to this business. The staff was very responsive to her and provided her with the information she needed quickly.
Category: Collision
Service Date: 05/26/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Lois E. on 05/31/2017
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Lois said this business got the repair work done on time and her vehicle looks brand new. The personnel were polite.
Category: Collision
Service Date: 05/19/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Lynn S. on 05/31/2017
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Lynn said she was very happy with the service. Her vehicle turned out perfectly and it looks beautiful. The employees were nice, friendly and informative. They did everything just the way they said they would. They went above and beyond. She has nothing but praise for the employees.
Category: Collision
Service Date: 05/19/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Arnold L. on 05/14/2017
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Arnold said the business has always had good service. His vehicle was done sooner than expected.
Category: Collision
Service Date: 04/28/2017
Review Created: 05/14/2017
This review was collected via phone interview by Customer Research Inc.
Joe Z. on 05/08/2017
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Joe said the business did exactly what they told him they would. It was done in a timely manner and the work was good.
Category: Collision
Service Date: 04/27/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
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