Roosevelt Auto Body Collision 1 University


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1535 Reviews

98% Would Recommend
Latest Review 1 day ago
Sandra N. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said everything went smoothly with the business.
Category: Collision
Service Date: 06/26/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Mark S. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the service was exceptional and the work was great.
Category: Collision
Service Date: 06/16/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Phyllis L. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phyllis said the staff at this facility did everything well and they were very nice. They kept her very well informed and even made sure her rental got back okay. They had to keep her vehicle a couple days longer because a part didn't come in. But they called her to let her know well before it happened.
Category: Collision
Service Date: 06/21/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Julie T. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Julie said they are really great but he had to return to get something fixed.
Category: Collision
Service Date: 06/28/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Jess D. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jess said when the vehicle was hoisted up and he looked under it, he could tell they had used aftermarket parts because the front bumper had gouges on it. This may have been the insurance company's fault, though. The rest of the paint faded in nicely. The vehicle was ready earlier than promised. He was pleased with the staff's care, concern and communication.
Category: Collision
Service Date: 06/14/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Bill B. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said the business did a good job.
Category: Collision
Service Date: 06/29/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Ted P. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Darrell. He said this business is great. Chris and Steve are wonderful. His vehicle was a day late because it was scratched while in their custody and had to be repainted.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Don G. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said the business provided a good experience.
Category: Collision
Service Date: 06/28/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Roy B. on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roy said he was satisfied with this business.
Category: Collision
Service Date: 06/16/2017
Review Created: 07/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike L. on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he is totally satisfied with the overall experience.
Category: Collision
Service Date: 06/19/2017
Review Created: 07/16/2017
This review was collected via phone interview by Customer Research Inc.
James R. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kailey. She said this business was up front, honest, fast and professional. Also, they cleaned the vehicle, which was a surprise and a great bonus.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Donna M. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donna said there is a problem with the trim piece and she has to take her vehicle back to have it fixed again.
Category: Collision
Service Date: 05/19/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Genevieve V. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Genevieve said the repairs were done in a timely manner and the service was great.
Category: Collision
Service Date: 05/18/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Michael H. on 06/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said he was happy with the work performed by this business but they only give estimates from 9:00 am to 4:00 pm, which makes it difficult to get there during his daytime work hours.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Madison M. on 06/26/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Madison said he received his vehicle back a week later than they initially promised due to a parts delay. They did not keep him informed very well.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Kathryn B. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathryn said the business did a good job and they were always courteous. There was no body work done.
Category: Collision
Service Date: 05/25/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Tim J. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said this business always does a good job, which is why he is a repeat customer. There was no paint work performed, he had a mirrored snapped in.
Category: Collision
Service Date: 05/30/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Mark A. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said they did a good job. He only had paint work done.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Robin. She said she has always been satisfied with the work performed at this business. She appreciated the personal service and the quality of the repair.
Category: Collision
Service Date: 05/26/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Diane C. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Diane said the business did a really good job.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1535 in total