ReScore Reviews™ (73)

ReScore
Overall Rating 3.9589052/5Overall Rating 3.9589052/5Overall Rating 3.9589052/5rating 3.9589052rating 3.9589052
Original
Overall Rating 1.78082/5rating 1.78082rating 1.78082rating 1.78082rating 1.78082
92% Would Recommend
100% Business Response
Latest Review 35 minutes ago
Kamran M. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/26/2017 11:33 AM
Michele L. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent "
Service is always top notch here.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/26/2017 08:05 AM
Stanley M. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Wow"
No matter the question, problem, concern Hyundai is super customer oriented. From the day we bought the car we have been impressed with the service.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/26/2017 07:59 AM
Norma K. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtteous & efficient"
I was in and out in a timely manner, everyone was very friendly and they didn't try to sell me something I didn't need.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/26/2017 07:58 AM
Scott G. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Person to deal with."
Robert Peace if he was not there I would probably go else where He takes good care of me
Vehicle: 2002 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/25/2017 09:30 PM
Dorinda A. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring people"
Very much
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 09:10 PM
Juanita D. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car is taken at appointment time and done when promised."
Great service. Employees courteous and answers all questions.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 09:00 PM
Jerry T. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Feedback "
Location of dealership & the type of car I own. Making sure that I keep up with the maintenance of my vehicle.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/25/2017 07:39 PM
RUSSEL C. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine relplacement"
Fast and easy
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/25/2017 10:33 AM
Heath G., Service Manager at Roseville Hyundai responded on 05/25/2017

Thank you for the 5 star review Russel!

Heath Gsell
Service Manager
(916)677-3636
Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Roseville "
Very friendly staff, clean, nice lounge
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/25/2017 10:13 AM
Heath G., Service Manager at Roseville Hyundai responded on 05/25/2017

Thank you for the great review!

Heath Gsell
Service Manager
(916)677-3636
Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at Roseville Hyundai"
Although $341 seemed like a lot for the 30K service, I got a lot of work done while waiting AND they washed my car.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 10:07 AM
Heath G., Service Manager at Roseville Hyundai responded on 05/25/2017

Thank you for the great feedback!

Heath Gsell
Service Manager
(916)677-3636
Janie D. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service team and mechanics!"
Since they made changes to their service team last year, it is been so awesome to come here and get out in a timely matter now ! It's faster and better service reps really make a difference as well as the mechanics! It's so easy to come here and get service now even when they're busy!! Having an appointment is the best! Thank you!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 09:56 AM
Heath G., Service Manager at Roseville Hyundai responded on 05/25/2017

Thank you for the great feedback Janie!

Heath Gsell
Service Manager
(916)677-3636
Susan B. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reliabilty"
Always have had great treatment since the day i bought my car
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 07:32 PM
Heath G., Service Manager at Roseville Hyundai responded on 05/25/2017

Thank you for the great review Susan!

Heath Gsell
Service Manager
(916)677-3636
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job"
Hyundai made it right.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/30/2017
Service Type: Repair
Review Created: 05/24/2017 06:49 PM
Heath G., Service Manager at Roseville Hyundai responded on 05/25/2017

Thank you for the great review!

Heath Gsell
Service Manager
(916)677-3636
Verified Customer on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Service staff"
I take my car here for service each time. Their service department is friendly, efficient and use a consultative style that makes their customers into friends.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 05:53 PM
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful staff."
Staff works very hard to answer all your questions and get the work done efficiently.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 01:55 PM
Heath G., Service Manager at Roseville Hyundai responded on 05/24/2017

Thank you for the great feedback!

Heath Gsell
Service Manager
(916)677-3636
Douglas H. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Yes
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 10:47 AM
Heath G., Service Manager at Roseville Hyundai responded on 05/24/2017

Thank you for the great review Douglas!

Heath Gsell
Service Manager
(916)677-3636
Bruce H. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service. "
We got honest suggestions from the service manager without upselling or giving us something that wasn't necessary at the time. We really appreciate honesty and care in the Auto industry. We are a 10 year customer and would recommend Roseville Hyundai to anyone.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/24/2017 04:25 AM
Heath G., Service Manager at Roseville Hyundai responded on 05/24/2017

Thank you for the great review!

Heath Gsell
Service Manager
(916)677-3636
Alice H. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service!!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 01:15 PM
Heath G., Service Manager at Roseville Hyundai responded on 05/24/2017

Thank you for the great review!

Heath Gsell
Service Manager
(916)677-3636
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly service. "
Your Greetings on the phone caught my attention. I like "it is a nice day in Roseville".
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:59 PM
Heath G., Service Manager at Roseville Hyundai responded on 05/24/2017

Thank you for the great review!

Heath Gsell
Service Manager
(916)677-3636
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