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Round Rock Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(6,345 Reviews)
65

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
510
Total ReScores
4.7
ReScore Average
65
Net Promoter Score ®

Business Details

About

Round Rock Hyundai is located just off of Interstate 35 in Round Rock, TX. Our Service Center is fully equipped to handle all of your vehicle repair and maintenance needs. Come see us today, you'll be glad you did! Round Rock Hyundai is located just off of Interstate 35 in Round Rock, TX. Our Service Center is fully equipped to handle all of your vehicle repair and maintenance needs. Come see us today, you'll be glad you did!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 904-6451

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
2405 N Interstate 35 Round Rock, TX 78665
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(6,345 Reviews)

EG
gravatar
EILENE G.
Austin, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/10/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Bad service crap cars
Service reps were awful and a car should not have the type of issues mine has at 60k. Both visors dropped from ceiling, locks don't work, gas rank door won't open and the list goes on. Hyundai is a cheap car and I don't reco it. Also the service folks took to long and were not very nice
Not Recommended
JOE O., SERVICE MANAGER from Round Rock Hyundai responded on 01/23/2014 10:50 AM

Ms. Gallo, i believe the comments you have made are unfair to us as a dealer. The warranty period for the items you are talking of are covered for the first 5 years or 60,000 miles whichever comes first. Your car is 2 months shy of being 7 years old and 10,143 miles past the mileage of the warranty. We as a dealer have guidlines to follow set by the manufacturer. When your vehicle reaches the 5 years or 60,000 miles the warranty is over. At some point, as with any other car maker, things are going to start to fail. And Hyundai has one of the best Factory Warranty's on the market today. I would hope you would reconsider your view on some of the items that you have mentioned. if you would like to discuss this further my contact information will be attached to this email.

Joe Oswald
Service Manager
Round Rock Hyundai
512-244-9000
joswald@penskeautomotive.com
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