Rt Clapp of Oak Ridge


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

883 Reviews

99% Would Recommend
Latest Review 7 days ago
Bob G. on 03/18/2017
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Bob said he has been dealing with them for many years and they are great. He said he recommends them and they are the best.
Vehicle: Buick LeSabre
Category: Service
Service Date: 03/15/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Ira G. on 03/17/2017
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Ira said the service provided by this business was pretty good.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/01/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
HARRY P. on 03/16/2017
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"2003 Ford Ranger Service and checking oil leak"
Great service and care. Thank You
Vehicle: Ford Ranger
Service Date: 03/15/2017
Review Created: 03/16/2017 08:46 AM
Brian S. on 03/16/2017
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Brian said it was pretty good. Everything was fine.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 03/15/2017
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
Ewin K. on 03/13/2017
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Ewin said this business does a good job and he has been going to this business for 40 years.
Vehicle: Buick Lucerne
Category: Service
Service Date: 03/09/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Bob P. on 03/11/2017
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Bob said he was leaving town and they were to get him in the next day, but he forgot about the appointment. When he called they said bring it in and they took care of him.
Vehicle: Honda Accord
Category: Service
Service Date: 03/08/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Mary T. on 03/11/2017
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Mary said she was satisfied by the service this business provided.
Vehicle: Infiniti G35
Category: Service
Service Date: 03/09/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
FRANCIS C. on 03/09/2017
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"Honest, knowledgeable staff, excellent customer service!"
I am always confident in the quality of work and any recommendations they have for my vehicle. Would not think of going anywhere else.
Vehicle: Honda CR-V
Service Date: 03/07/2017
Review Created: 03/09/2017 07:51 AM
DON H. on 03/04/2017
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"honesty"
I have always trusted the people at RT Clapp to be honest and not take advantage of me. They don't make up things to charge you for.
Vehicle: Dodge Dakota
Service Date: 03/02/2017
Review Created: 03/04/2017 06:47 AM
ABBY M. on 03/01/2017
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"The best car care!"
It is always a great experience to take my vehicle to RT Clapp of Oak Ridge. Friendly, professional staff answers all my many questions and take wonderful care of my Honda CRV.
Vehicle: Honda CR-V
Service Date: 02/28/2017
Review Created: 03/01/2017 04:08 AM
ANGIE H. on 03/01/2017
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"Love this business "
I find this business to be honest and upfront in your car's needs. If it doesn't need it or there are no safety concerns they will say so. Not familiar with lots of auto repair but seemn a little pricey but I'd still rather support my local business.
Vehicle: Saturn Outlook
Service Date: 02/28/2017
Review Created: 03/01/2017 03:16 AM
David H. on 02/20/2017
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David said he has used this business for 30 years and is very happy with them. They are reliable and he can trust them. They only perform the work that is needed.
Vehicle: Chrysler Imperial
Category: Service
Service Date: 01/27/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Juanita B. on 02/18/2017
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Juanita said this business did a good job. They were helpful and provided information concerning her vehicle.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 02/16/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Richard H. on 02/17/2017
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Richard said this business does a great and they are fair. He has been going to them for years.
Vehicle: Toyota Tundra
Category: Service
Service Date: 02/16/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
PRICISLLA L. on 02/15/2017
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"Superb service"
Great service. .. very professional and timely
Vehicle: Ford Focus
Service Date: 02/14/2017
Review Created: 02/15/2017 11:35 AM
HARRY P. on 02/15/2017
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"New Tires"
As I have experienced in the past, arranging for service (to get new tires installed, balanced and alignment checked) was great and handled very professionally. Tires were ordered and were there and ready when I arrived at the appointed time. The time frame to install, etc. was great and all handled OK. The service waiting area (first time I used it) is great, very comfortable, and coffee was great. The only issue I had was my wife noticed the tires were not washed and cleaned well and could have been cleaned and neater.
Vehicle: Acura MDX
Service Date: 02/14/2017
Review Created: 02/15/2017 08:30 AM
The RT Clapp T. at Rt Clapp of Oak Ridge responded on 02/15/2017

Thank you so much for your response to the service you received. I brought the tire cleaning issue to the attention of the technician and our service advisors. We are going to do our best to improve how we remove factory dusting from new tires. Thank you again for helping us make this service better for everyone.
Sincerly,
Valerie White
Frank V. on 02/15/2017
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Frank said everything has always been prompt, they are courteous and reasonably priced. He is satisfied and will continue to use their services.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/14/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Alexandria M. on 02/13/2017
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Spoke with Alexandria's mother. She said she has had no issues at all with them.
Vehicle: Ford Taurus
Category: Service
Service Date: 02/09/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Bob S. on 02/11/2017
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Bob said this business always gets the job done right. They give an estimate first, and stick to it.
Vehicle: Honda Accord
Category: Service
Service Date: 02/09/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Jeanie J. on 02/10/2017
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Jeanie said the business does a good job and the employees are honest. She said she trusts them and they do not talk her into getting unnecessary work done like the last facility she used, which is why she switched to this business.
Vehicle: Buick Lucerne
Category: Service
Service Date: 02/08/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
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