S & P Automotive And Detailing


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

19 Reviews

100% Would Recommend
Latest Review over 1 year ago

Adam R. on 01/26/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Adam said he had some issues with the facility, but they took care of them.
Vehicle: Infiniti G35
Category: Service
Service Date: 01/21/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Saira N. on 01/13/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Saira said they were friendly, but their computer was slow and it took longer than it should have.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/11/2016
Review Created: 01/13/2016
This review was collected via phone interview by Customer Research Inc.
Enrique P. on 01/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and friendly service. "
This Shop is great because Andy was friendly, fast service and his prices were very fair. And very honest about the services provided to me
Vehicle: Hyundai Sonata
Service Date: 01/09/2016
Review Created: 01/09/2016 09:59 PM
Pedro C. on 12/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pedro said the service provided by this business was good. He has had no issues with the vehicle so far. They were easy to work with, had open communication and completed repairs as quickly as possible considering the work required.
Vehicle: Infiniti QX56
Category: Service
Service Date: 12/18/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Janet T. on 12/13/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Very honest information provided without any sale pressure
Vehicle: Honda Accord
Service Date: 12/12/2015
Review Created: 12/13/2015 06:26 PM
Ken B. on 12/07/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"FWIW, I've never seen a 4 or 5 star mechanic"
Being that I personally take care of almost all my auto repairs, I continue to dislike the practice of repair parts markup by shops. Somewhere around 1-1/2 times the actual cost, I feel comfortable with, but when it exceeds double and nears triple what I can buy the top of line component for, there is an issue. I further dislike that I am simply billed for parts, with no detail of the brand. If the lowest cost brand was installed, I'm looking at paying greater than 4X the cost and also at risk of part failure. Auto shops are already charging $100+/hour, that should cover the overhead plenty and there should be no need to profit so heavily on the parts. I also dislike the practice of billing for shop supplies, this is just another cost that should already be built in to hourly rate. Finally, the vehicle was returned a bit muddy, due to the lack of a paved lot. Andy is a heck of nice guy, don't get me wrong, and the repair was completed quickly, hence the 3 stars. I may use S&P again, depending on the repair needed.
Vehicle: Lincoln LS
Service Date: 12/04/2015
Review Created: 12/07/2015 06:39 AM
Bob P. on 10/13/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said the service provided by the employees at this business was good and he was happy with the results.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/12/2015
Review Created: 10/13/2015
This review was collected via phone interview by Customer Research Inc.
Andy J. at S & P Automotive And Detailing responded on 10/16/2015

Thank you very much for choosing S & P Automotive. We appreciate your business and hope to see you again for your automotive needs.

Lopez E. on 09/26/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Miguel. He said he had to wait at this business for two hours, but he would recommend them because they can do the work faster.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 09/25/2015
Review Created: 09/26/2015
This review was collected via phone interview by Customer Research Inc.
James Y. on 04/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said everyone was very friendly. They provided good customer service and it was easy to deal with them. He had a good turnaround time and their prices are good.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 04/21/2015
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
Abdullah K. on 03/31/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Abdullah said that this business always serves him on time. The prices are very good and affordable.
Vehicle: Kia Soul
Category: Service
Service Date: 03/25/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Mark V. on 12/31/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brakes and oil change"
Always friendly, professional and accommodating as far as possible. Great job and thanks.
Vehicle: Chevrolet Caprice
Service Date: 12/30/2014
Review Created: 12/31/2014 09:21 PM
Margaret I. on 12/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Margaret said this business did a great job. They even stayed late to complete the repairs on her vehicle.
Vehicle: Volkswagen Eos
Category: Service
Service Date: 12/04/2014
Review Created: 12/29/2014
This review was collected via phone interview by Customer Research Inc.
Florence K. on 12/12/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Florence said the owner Andy and the mechanics are very honest and they did not kid her around nor take advantage of her.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/09/2014
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
Clint D. on 12/10/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clint said everything went smoothly. Everyone was very nice and they got him in and out quickly.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/06/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
Clint D. on 11/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clint said the business got him in and out the same day and for what seemed to be a reasonable price. The owner was very personable.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/24/2014
Review Created: 11/29/2014
This review was collected via phone interview by Customer Research Inc.
Jennifer N. on 11/24/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said this facility was amazing. They got the work done and explained everything to her.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 11/13/2014
Review Created: 11/24/2014
This review was collected via phone interview by Customer Research Inc.
Mark V. on 11/23/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car maintenance"
The work was done with the usual professional quality. I never was able to do or find the Yepp site. Sorry
Vehicle: Chevrolet Caprice
Service Date: 11/08/2014
Review Created: 11/23/2014 06:41 PM
Mark V. on 08/13/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continuing repairs"
Good performance of the work done and the guidance was appreciated.
Vehicle: Chevrolet Caprice
Service Date: 08/12/2014
Review Created: 08/13/2014 08:12 AM
Mark V. on 07/15/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1996 Caprice"
Work was done on time and professionally. Good communication also.
Vehicle: Chevrolet Caprice
Service Date: 07/12/2014
Review Created: 07/15/2014 09:39 AM
Displaying all 19 Review