Sand Lake Automotive


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

108 Reviews

99% Would Recommend
Latest Review 3 days ago
BRETT W. on 07/25/2017
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"Great"
5 stars
Vehicle: Volkswagen New Beetle
Service Date: 07/24/2017
Review Created: 07/25/2017 08:59 PM
ROD V. on 07/23/2017
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"Honesty. "
Very honest and trustworthy establishment. They have earned a customer for life here.
Vehicle: Ford Pickup
Service Date: 07/21/2017
Review Created: 07/23/2017 03:35 PM
BARBRA M. on 07/22/2017
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"A great group of people who go out of their way to help. Thank you!!!!"
Thank you!
Vehicle: Toyota Camry
Service Date: 07/21/2017
Review Created: 07/22/2017 10:36 PM
Robert C. on 07/22/2017
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Robert said he was referred to this business. The technicians did a great job and they were very trustworthy. He will be back.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/17/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Gary M. on 07/22/2017
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Gary said he has been using this business for 20 years. They are great, professional, and courteous. They charge a fair price.
Vehicle: Ford F-150
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
CLIF S. on 07/21/2017
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"Good Peeps, Great service"
Been going here for years. Will continue
Vehicle: Toyota 4Runner
Service Date: 07/20/2017
Review Created: 07/21/2017 03:31 AM
Donna M. on 07/21/2017
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Donna said the business is pleasant and honest. They answered all her questions precisely and completely. She is an extremely satisfied customer.
Vehicle: Lexus RX 300
Category: Service
Service Date: 07/17/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Harrison B. on 07/21/2017
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Harrison said the business helped him out, the work was good and they finished within a day. It was a great price, they were fast and efficient.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
DEBBIE B. on 07/20/2017
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"Sway bar replacement and oil change"
We can always rely on quality work from Sand Lake Auto. This time the price that was quoted to me had a $25.00 markup when I went in for repairs. Also, the "2 hour job" turned into six.
Vehicle: Ford Explorer
Service Date: 07/18/2017
Review Created: 07/20/2017 03:57 AM
DON L. on 07/19/2017
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"The Best In Anchorage"
The team at Sand Lake provides professional timely services every time without fail. I take all of my vehicles to Sand Lake. I will not go anywhere else especially back to the dealer for my 2016 Chrysler Town and Country.
Vehicle: GMC Pickup
Service Date: 07/05/2017
Review Created: 07/19/2017 10:19 AM
JOHN S. on 07/17/2017
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"Good service and good attitude "
Attention to detail. Friendly attitude. Trust
Vehicle: Ford Escape
Service Date: 07/05/2017
Review Created: 07/17/2017 08:04 PM
MARK S. on 07/15/2017
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"Customer service "
These guys are great. Even when I have had relatively minor issues such as weird rattles or little electrical issues they are always professional and easy to deal with.
Vehicle: Toyota Tundra
Service Date: 07/13/2017
Review Created: 07/15/2017 11:05 AM
Loren J. on 07/15/2017
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Loren said he was very satisfied with the work. It took a little time to figure things out. He's known this business and the staff there for a long time. He's also known Chuck and Jim for 40 years.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/13/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
SCOTT M. on 07/13/2017
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"good,quick service"
That's it
Vehicle: Chevrolet Tahoe
Service Date: 07/13/2017
Review Created: 07/13/2017 09:31 PM
LEIF S. on 07/09/2017
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"Great expertise and honesty."
I recently brought in my 2001 Suburban to have all four (original) breaks replaced. Much to my surprise, I was informed that the front brakes were still in good shape, and didn't need to be replaced.
They finished the work while I waited in half the time and cost that I expected.
I also had some questions about various minor problems with the car. The staff knew all about the problems, and could give an estimated cost and time without looking anything up.
I was very favorably impressed with their attitude, knowledge, and honesty.
Vehicle: Chevrolet Suburban
Service Date: 07/07/2017
Review Created: 07/09/2017 12:10 PM
Lois R. on 07/08/2017
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Lois said they fixed her vehicle correctly. She is pleased with the quality of service they provide. If they see something wrong, they tell her and don't overcharge. They don't try to sell her additional services. They are straightforward and honest. She appreciates their honesty and ethics. They do a really good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
TONY W. on 07/07/2017
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"Honest, fixed my car, had mercy on a gal who let a guy jump her car with cables placed backwards(not by me!)"
Toyota said that the wiring would be about $3000 to $4000 the the wiring harness, if only one was fried, Sand Lake repaired the fried wire, found the blown fuses and got out of there with a fixed Toyota, honesty, and laughs and very little money. Thanks guys!
Vehicle: Toyota Highlander
Service Date: 06/06/2017
Review Created: 07/07/2017 11:18 PM
JOHN J. on 07/05/2017
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"The guy's there always go out of the way to help, and make sue everything is perfect."
The automotive repair shop in Anchorage..
Vehicle: Nissan Versa
Service Date: 06/30/2017
Review Created: 07/05/2017 06:58 PM
CLARENCE K. on 07/03/2017
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"personal service"
good job
Vehicle: Ford E450 Super Duty
Service Date: 06/21/2017
Review Created: 07/03/2017 09:55 PM
BOB E. on 07/03/2017
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" Customer satisfaction "
This shop has taken care of our vehicles since sometime in the 80s they have taken excellent care of our vehicles and wonderful care of us as customers wouldn't go to anyone else
Vehicle: Ford Pickup
Service Date: 06/06/2017
Review Created: 07/03/2017 12:05 AM
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