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Scott's Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,251 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(678) 947-4040
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
820 Peachtree Parkway Cumming, GA 30041
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Scott's Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,251 Reviews)
Write a Review
Recent Reviews
JC
John C.
Suwanee, GA
INFINITI QX60
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2024
verified customerVerified Customer
5
Service is good but overpriced
Scott’s is a clean capable and professional mechanic shop, but I feel they were very overpriced for the work they did. I had a check engine light and some other warning lights come on on my 2015 Infiniti QX60, with about 125,000 miles on it. I used a personal code reader which indicated the mass air flow sensor needed to be replaced. I ordered one online for $50, and replaced it in about 15 minutes, as it just required removing the air filter cover and loosening a rubber boot with a few screws. Unfortunately it did not stop the check engine light from coming on. I took it in to Scott’s and was told the rubber boot had a rip in it and would have to be replaced along with the new mass air flow sensor. I was charged almost $850, which included about 3 hours of labor and approx. $400 for the sensor ($275+/-) and boot ($130+/-). They are certainly capable, but overly expensive in my opinion.
Scott M. from Scott's Auto Center responded on 04/18/2024 01:50 PM

Hi John,
           Unfortunately the code readers do not dignose what is wrong with your car they only tell you that the computer saw something out of its primeters in a certian circuit. I understand no one likes spending money on there car, But i feel like we are very reasonable. We still have the lowest labor rate withen a 10 mile radius. With inflation parts prices have increased. We appreciate your business! 

                                                        Thank You!
                                                           Scott 

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