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Scott's Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,246 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(678) 947-4040
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
820 Peachtree Parkway Cumming, GA 30041
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Scott's Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,246 Reviews)
Write a Review
Recent Reviews
BA
gravatar
Bill A.
Cumming, GA
Infiniti I35
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2016
verified customer Verified Customer
Usually Scott's is excellent. This is my first negative experience.
I brought the car in due to starting trouble. The starter did needed replacing but the service adviser also said that the car would need a new engine because it died after starting several times. My wife and I immediately discussed pulling the car and taking it to a different mechanic. We felt like we were being scammed. A while later the adviser called back and said that it did not need an engine and that it was actually dying because the mechanic was turning it off to repeatedly check the starter. I was disappointed that she would suggest a new engine without even discussing our vehicle with the mechanic first. Like I said, this is my only negative experience with Scott's and I will continue to come to Scott's but I thought you should know that you have a service adviser that is making her own critical diagnostics without even consulting the mechanic.
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