business image

Service 1st Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(646 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Welcome to Service 1st Auto Care where our mission is to save you time, money and headaches. In addition to tires, Service 1st Auto Care also performs a wide range of auto repair services, specializing in foreign car repair for makes such as Honda, Toyota, Acura, and Lexus. We've got a body shop that focuses on repairing your Welcome to Service 1st Auto Care where our mission is to save you time, money and headaches. In addition to tires, Service 1st Auto Care also performs a wide range of auto repair services, specializing in foreign car repair for makes such as Honda, Toyota, Acura, and Lexus. We've got a body shop that focuses on repairing your collision-damaged vehicle as quickly and efficiently as possible. We stock top quality tires featuring name brands such as BFGoodrich®, Bridgestone, Dunlop, and many others. ...more

Categories
Auto Repair, Car Maintenance, Tires
Contact
(770) 484-4905

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
2258 Lithonia Industrial Blvd Lithonia, GA 30058
Service 1st Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(646 Reviews)

YB
gravatar
Yolanda B.
Lithonia, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/19/2020
Left hoses loose which cost me more than expected
I have been going to get my car service for 1.5 yrs. Normally they do a good job, but this time the mechanic left some plugs loose. Check engine light came on the SAME day I got service. I called & the rep (lady) said to tighten my gas cap. I told her I haven't put in gas in my car. I didn't bring my car back because they had my husband car for 2 weeks which they could not figure out the issue. He had to go and get his car from their shop. Because they didn't know what was the issue with my husband's car, I decided to take my car to an old mechanic company who then told me that Service 1st Auto Care left SEVERAL hoses loose. After the repairs which cost me $575, I spoke with Kevin who then told me it was their fault for leaving the hoses loose & my fault for taking it another mechanic. The reason why I didnt take my car back because I didn't trust this company after they left several hoses loose & they didn't fix my husband car after being at their auto for 2 WEEKS. He did said that he would "pray about giving me some funds back". I called and left messages, but NO word from Service 1st Auto Care. All I wanted them to do is do the right thing since they caused this expensive issue. Good luck to anyone who continues to go to them for car repairs.
Not Recommended
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,227 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(906 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,133 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(24 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(230 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.