Severna Park Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1404 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 16 hours ago
TOMMY and ELIZABETH J. on 09/24/2017
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"Great service"
I have been bringing my cars and trucks to Severna Park Automotive for over 17 years. They are convenient, quality and trustworthy providers. I just inherited a car that had some issues and they inspected it and gave me an honest assessment of the issues.
Vehicle: Chrysler 300
Service Date: 08/15/2017
Review Created: 09/24/2017 12:50 PM
TERRY S. on 09/21/2017
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"30+ Year Cusstomer"
Well over 300 visits for service on a variety of makes and models without a single hiccup!
Vehicle: Toyota Sienna
Service Date: 09/20/2017
Review Created: 09/21/2017 07:44 AM
KAREN L. on 09/20/2017
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"Being transported to and from; wonderful service; excellent work"
I have every confidence in the mechanics at your shop. I never question their honesty when they suggest that additional work be done. I am totally happy with Severna Park Auto and will continue doing business with them.
Vehicle: Geo Prizm
Service Date: 09/19/2017
Review Created: 09/20/2017 03:25 AM
Dewitt K. on 09/19/2017
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Dewitt said they were quick.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 08/31/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Pat G. on 09/15/2017
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Pat said the business did a great job and she really appreciates them letting her come in the next day.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Mary G. on 09/15/2017
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Mary said this business always takes care of her right away and they are efficient. Parker has been very helpful in terms of helping her interpret the lights on her dashboard.
Vehicle: Buick Encore
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
BETTY S. on 09/14/2017
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"Friendly, Fair priced and excellent auto repair"
I am happy with my car repair results, and would highly recommend.
Vehicle: Toyota Camry
Service Date: 09/12/2017
Review Created: 09/14/2017 07:51 AM
Kim L. on 09/12/2017
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Kim said this business did a good job.
Vehicle: Lexus RX 350
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Jessica T. on 09/11/2017
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Spoke with Dennis. He said this business was very helpful and everything was taken care of in 1 day.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
RHONDA F `KITY` O. on 09/08/2017
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"Outstanding Customer Service "
I stopped in at 7:45 AM without an appointment because my car was making a horrible noise. And as busy as they were, Lonnie took the time to come out to me, asked a few questions and said I could leave the car there. A few hours later he called to tell me what was wrong, gave me an estimate and said they could do the repairs! I picked the car up at 6 pm all fixed! Everyone was so accommodating and kind. Great place!!!
Vehicle: Jeep Liberty
Service Date: 09/07/2017
Review Created: 09/08/2017 04:14 AM
SANDY F. on 09/07/2017
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"Honest, friendly, reasonable prices!"
Thank you so much for your excellent service!
Vehicle: Pontiac Montana SV6
Service Date: 09/06/2017
Review Created: 09/07/2017 11:34 AM
MIKE and BECKY Z. on 08/31/2017
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"Honesty and quality"
Once again, they were there to provide quality service. I had to have a tire replaced on an all wheel drive car and they could have recommended two, but were honest and told me the tread on the opposite tire was not low enough to require a new tire... I have never walked away from this business wondering if I was taken advantage of... highly recommend
Vehicle: Mercedes-Benz E350
Service Date: 08/30/2017
Review Created: 08/31/2017 06:04 PM
Jack F. on 08/29/2017
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Jack said he was completely satisfied with his experience during his visit to this business.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Tim S. on 08/28/2017
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Tim said the repairs were done correctly and they were done in a timely manner.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/17/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
MARGARET K. on 08/25/2017
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"Excellent Service"
Fast, friendly, flexible, and reliable!
Vehicle: Ford Fusion
Service Date: 08/24/2017
Review Created: 08/25/2017 06:12 AM
MICHELE T. on 08/24/2017
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"Trustworthy and convenient!"
They do such a great job here!! It's so convenient and communication is always clear :)! Thanks!
Vehicle: Scion xD
Service Date: 08/22/2017
Review Created: 08/24/2017 04:54 AM
Tom P. on 08/23/2017
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Tom said he trusts this business. They always do a good job for him.
Vehicle: Honda Fit
Category: Service
Service Date: 08/15/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
CLARE M. on 08/22/2017
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"Car checkup"
Had my car in for oil and filter change and complete checkup. The service was excellent. I feel very confident that my car has been fully inspected and ready for safe driving. Thank you so much for top notch car care!
Vehicle: Saturn Aura
Service Date: 08/21/2017
Review Created: 08/22/2017 06:50 PM
HERBERT and JANE M. on 08/22/2017
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"Great Work, Service and Honesty"
Severna Park Automotive has kept my car running well and it soon will get to 250,000 miles I will trust them and count on them to get me to a lot more miles they are honest and always do good work. They are your car's best friend!
Vehicle: Ford Excursion
Service Date: 08/21/2017
Review Created: 08/22/2017 01:32 PM
JOHN G. on 08/20/2017
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"Fuel Line Leak"
Professional repairs ar a reasonable price.
Vehicle: Ford Pickup
Service Date: 08/18/2017
Review Created: 08/20/2017 07:11 AM
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