Severna Park Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1257 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago
ERIC and ELLEN S. on 02/25/2017
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"A friendly and honest local auto repair shop"
We've been taking our cars here for years. They're always polite, friendly and honest, and they do a good job.
Vehicle: Honda Accord
Service Date: 02/17/2017
Review Created: 02/25/2017 03:23 PM
JOHN S. on 02/24/2017
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"Always Good"
I was in and out in about 45 minutes. They changed the oil, rotated the tires, and looked the car over. With over 155, 000 miles on the car, it runs very well, thanks to these guys.
Vehicle: Honda Element
Service Date: 02/24/2017
Review Created: 02/24/2017 09:33 PM
MARC L. on 02/24/2017
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"GREAT SERVICE"
IT WAS DONE FAST AND WRIGHT ON TIME. ALSO TAKEING CARE OF WARRANTY PROMBLEM
THANK YOU
Vehicle: Ford Explorer
Service Date: 02/23/2017
Review Created: 02/24/2017 07:53 AM
DOMINIC and JANET C. on 02/23/2017
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"Friendly and competent."
It's a pleasure to have my Nissan looked after at Severna Park Auto. They are knowledgeable, friendly, and the price is right.
Vehicle: Nissan Altima
Service Date: 02/22/2017
Review Created: 02/23/2017 05:40 AM
KAREN and JIM C. on 02/23/2017
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"Honest Assessment "
Kept me informed all during the repair process and didn't try and do repairs that weren't needed
Vehicle: Subaru Forester
Service Date: 02/22/2017
Review Created: 02/23/2017 04:20 AM
DAVID and JANE H. on 02/22/2017
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"Great Repair for Older Car"
Mechanics at Severna Park Auto did a great and quick job on a major repair for an older car. At the same time, they also did a brake inspection and replaced a burnt out tail light, still finishing when they said they would. Highly recommend them for repair work!
Vehicle: Subaru Forester
Service Date: 02/20/2017
Review Created: 02/22/2017 04:04 AM
Gary S. on 02/18/2017
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Gary said he drove his vehicle home from this business and it ran great. Lonnie did a good job. He stated he has known him for a long time. He is not the cheapest around but he is the best. He is very pleased and he would recommend them.
Vehicle: Oldsmobile Cutlass Supreme
Category: Service
Service Date: 02/17/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Ed M. on 02/18/2017
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Ed said they were great.
Vehicle: Ford Mustang
Category: Service
Service Date: 02/17/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
MATTHEW and BARBARA C. on 02/17/2017
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"Good, Honest Service"
I go to Severna Park Auto because their work is very thorough and they will honestly tell you what needs to be done and if they can or cannot do the work. They just caught several major safety issues that a Ford dealership told me was a bad tire...
Vehicle: Ford Fusion
Service Date: 02/16/2017
Review Created: 02/17/2017 10:57 AM
SCOTT G. on 02/14/2017
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"Outstanding Service"
I am always impressed by how friendly and helpful SPA is. I have been going to them for years. Every time I call the answer my crazy questions as I try to understand what really needs to be fixed on my car. They scheduled an appointment quickly to get me in and back on the road. The did the extra work to make sure that we were fixing what needed to be fixed and not changing everything. They have always been extremely helpful and cooperative.
Vehicle: BMW 325xi
Service Date: 02/13/2017
Review Created: 02/14/2017 11:43 AM
Gerard P. on 02/11/2017
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Gerard said they were prompt and the prices were fair. They were courteous and the job was done well.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 02/10/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Brian K. on 02/09/2017
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Brian said this business met all of his expectations. The customer service was great and they kept him informed throughout the process.
Vehicle: Audi A6
Category: Service
Service Date: 02/08/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
MIKE and BECKY Z. on 02/08/2017
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"Honest, high quality work, customer focused"
As usual, SP Auto provided an excellent experience. Lonnie made recommendations that provided a high quality product at a reasonable price when he could have recommended repairs that would have yielded him more profit. This is what keeps me coming back, year after year.
Vehicle: Mercedes-Benz E350
Service Date: 02/07/2017
Review Created: 02/08/2017 05:13 PM
Donald W. on 02/06/2017
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Donald said this business did a good job.
Vehicle: Honda Accord Crosstour
Category: Service
Service Date: 01/20/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
JIM and CLARA H. on 02/04/2017
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"Always a great job!"
I can always trust that SP Automotive will do a great job and steal me in the right direction for repairs.
Vehicle: Honda Fit
Service Date: 01/25/2017
Review Created: 02/04/2017 09:00 AM
JOSEPH J. on 02/03/2017
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"Always honest and know what they are talking about and doing"
I was an auto mechanic for over a decade until I became an engineer, so I certainly can tell from the number of times I've had my vehicles serviced at Severna Park Automotive that they are professional from the time you check in, the work they do on the vehicle, through to the time you check out. Any issues, or questions you may have, they explain, and are not taken aback by wanting a second opinion...though I have found no reason, as their pricing is fair and mechanics top notch. Hard to find actual mechanics these days...these guys are that.
Vehicle: Honda Accord
Service Date: 02/02/2017
Review Created: 02/03/2017 12:21 PM
John C. on 02/03/2017
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John said they got him in and out. They also did a great job on his vehicle.
Vehicle: GMC Sierra
Category: Service
Service Date: 01/26/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth K. on 02/02/2017
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Kenneth said they did an awesome job.
Category: Service
Service Date: 02/01/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Buddy B. on 02/02/2017
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Buddy said he has never had a problem with the work he has done on any of his vehicles.
Vehicle: Dodge Durango
Category: Service
Service Date: 01/30/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
FORREST S. on 02/01/2017
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"Thanks"
Thanks for the timely tow and repair of my F 150
Vehicle: Ford Pickup
Service Date: 01/31/2017
Review Created: 02/01/2017 04:34 PM
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