Severna Park Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1201 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 11 hours ago
RON K. on 12/05/2016
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"Better Late Than Never"
My only regret about Severna Park Automotive, is that I wasn't aware that this business existed until a year ago. I recommend them highly, based on their honesty, workmanship, and fair pricing. By the way, a special thanks to Parker who was very helpful during my last visit.
Ron K.
Vehicle: Hyundai Sonata
Service Date: 11/21/2016
Review Created: 12/05/2016 09:16 AM
ANTHONY and MONICA N. on 12/03/2016
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"Trustworthy and Highly Trained Mechanics"
Always great work by the team at Severna Park Automotive - Very reliable, highly knowledgeable and trustworthy mechanics. Work is top knotch.
Vehicle: Jeep Grand Cherokee
Service Date: 12/02/2016
Review Created: 12/03/2016 04:22 AM
EDMOND and KATHLEEN F. on 12/01/2016
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"Severna Park Automotive"
Good reliable service and always warm reception from Diane.
Vehicle: Toyota Highlander
Service Date: 11/21/2016
Review Created: 12/01/2016 02:29 PM
MIKE and PATTI T. on 12/01/2016
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"Great Service "
This shop is the epitome of great service and fair pricing.
Vehicle: Toyota Sienna
Service Date: 11/30/2016
Review Created: 12/01/2016 08:47 AM
Jonathan Y. on 11/30/2016
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Jonathan said they fixed his vehicle and they are kind of expensive.
Vehicle: Buick Regal
Category: Service
Service Date: 11/22/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
CHRIS B. on 11/29/2016
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"Great Service, as always!"
Severna Park Automotive replaced 2 tire stem valves and sensors as they were going bad and also the rear heat modulator. Got the parts in quickly and returned the truck back to me as quickly as they could.d
Vehicle: Chevrolet Tahoe
Service Date: 11/17/2016
Review Created: 11/29/2016 01:18 PM
LISA S. on 11/19/2016
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"Car repairs Ford Expedition "
Honest, reliable and dependable. The only service center I would recommend. They don't "sell" you any unnecessary repairs and estimates are clear with no hidden charges. Highly recommend
Vehicle: Ford Expedition
Service Date: 11/18/2016
Review Created: 11/19/2016 05:46 AM
Eloise S. on 11/18/2016
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Eloise said this business is very nice. They picked her up and took her home. She was surprised that they didn't start working on her vehicle in the morning. She had an appointment, but the work was done by the end of the day. Overall, she was pleased.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 11/15/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Terry S. on 11/16/2016
Verified badge inactive Verified
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"Typo in previous review"
"stall" should be "staff'. Mea culpa.
Service Date: 11/15/2016
Review Created: 11/16/2016 06:21 AM
TERRY S. on 11/16/2016
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"The stall"
I am a 30+ year customer. Enough said.
Vehicle: Toyota Sienna
Service Date: 11/15/2016
Review Created: 11/16/2016 06:14 AM
DAVE A. on 11/15/2016
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"Prompt service and reasonable price. Quick turn around on rpoviding estimate and repairing my vehicle. "
Close, convenient, friendly service.
Vehicle: Nissan Titan
Service Date: 11/14/2016
Review Created: 11/15/2016 03:32 AM
Larry G. on 11/15/2016
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Larry said he has been to this business before and he would recommend them for service.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 11/11/2016
Review Created: 11/15/2016
This review was collected via phone interview by Customer Research Inc.
JUDY and TOM H. on 11/13/2016
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"Quality work and excellent pricing"
Repair was completed on time and price was as quoted.
Vehicle: Honda Accord
Service Date: 11/10/2016
Review Created: 11/13/2016 04:21 PM
LARRY and BETH G. on 11/11/2016
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"Review"
Excellent service.
Vehicle: BMW 525i
Service Date: 11/10/2016
Review Created: 11/11/2016 03:02 AM
Michael S. on 11/10/2016
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Michael said he was overall satisfied with the business.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/24/2016
Review Created: 11/10/2016
This review was collected via phone interview by Customer Research Inc.
CHUCK and SUSAN T. on 11/08/2016
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"as always"
world class
Vehicle: Subaru Impreza
Service Date: 11/07/2016
Review Created: 11/08/2016 04:17 AM
MIKE and BECKY Z. on 11/05/2016
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"Understands Customer Needs and Accomidates When Possible."
Accommodated us when we needed a very quick turn around on an inspection. Severna Park Automotive always provides excellent customer service! An Auto repair facility you can trust to be honest, fair, and reactive to your needs.....
Vehicle: Chevrolet Malibu
Service Date: 11/04/2016
Review Created: 11/05/2016 04:38 AM
David D. on 11/05/2016
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David said everything's great, including he service. He stated they even offered him a ride home and he thought it was great customer service. It was quick.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 10/26/2016
Review Created: 11/05/2016
This review was collected via phone interview by Customer Research Inc.
Ruth M. on 11/04/2016
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Ruth said she liked the business because of how they treated her, their prices and the service was excellent. She will go back because she was recommended to them and she highly recommends the business to anybody.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 10/31/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
RALPH A. M. on 10/29/2016
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"Exhaust system, heater repair, winter preparation"
Excellent work as usual. I made my reservation in advance, dropped it off and the work was done as planned. I was called with all estimates and in one case was presented with several options as to how the repair could be made. The vehicle runs great and is ready for winter. Lonny and his team are always great to work with.
Vehicle: Ford Explorer
Service Date: 10/25/2016
Review Created: 10/29/2016 08:53 AM
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