business image

Southwest Automotive

Average Score

5.0

(56 Reviews)

98

Schedule Appointment

Score Details

ReScore Reviews^™

ReScore

Original Review

0

Total ReScores^™

-

ReScore^™ Average

98

Net Promoter Score ^®

Business Details

Categories

Auto Maintenance, Auto Repair, Car Maintenance

Contact

(512) 892-2447

Closed

5905 Mccarty Ln Austin, TX 78749

Southwest Automotive's Reviews

5.0

(56 Reviews)

Reviews that include

Southwest Automotive 10

Communication 4

Recent Reviews

Verified Customer

Austin, TX

05/08/2024

Verified Customer

10

Grateful!

Car problems and maintenance are always a disruption to life but I couldn’t be more grateful for these guys! They do great work and are positive and fun to interact with. Bonus living close by! What they fixed turned out better than I anticipated! Highly recommend!

Nate T. from Southwest Automotive responded on 05/10/2024 09:30 AM

We're thrilled to hear that we could make your car troubles a little more bearable! Our team loves what we do, and it's always a bonus to have positive interactions with our customers. Living nearby is certainly convenient, and we're glad that the results exceeded your expectations. Thank you for the high recommendation, we appreciate your kind words!

View all Reviews

Service Coupons and Posts

Thanks for the 5-star review, we're delighted you enjoyed our friendly service! 🚗😊 We appreciate your support! #CustomersFirst #SouthwestAutomotive

🌟 Thanks for the 5-star review, Elizabeth! We're delighted to hear about your positive experience at Southwest Automotive. We appreciate your kind words and your loyalty. Your Toyota Matrix is in good hands! 🚗 #CustomerSatisfaction #SouthwestAutomotive

Thanks for trusting us with Black Beauty! We're thrilled to have met your expectations. Our team takes pride in providing professional service and top-notch workmanship. Looking forward to keeping your ride in top shape! 🚗💫 #HappyCustomer #AutoCare

Thanks for the awesome review! 🌟 We're glad to hear Austin made sure you were well taken care of. Keeping you in the loop is just how we roll. 🚗 #CustomerSatisfaction #SouthwestAutomotive

🌟 Thank you for the stellar review! We're thrilled to hear that our team provided a top-notch experience. We'll be sure to pass along your kind words to Austin and the crew. Your trust means the world to us! #CustomerAppreciation #FiveStarService 🚗

Thanks for the kind words, Jim! 🌟 We're thrilled to hear you had a great experience with us. Clear communication and timely service are our top priorities! 🚗 #CustomerSatisfaction #Automotive

Thanks for the 5 stars, Mark! 🌟 We're thrilled to hear you had a great experience with our team. Keep cruising and see you at the next oil change! 🚗 #CustomerAppreciation #SouthwestAutomotive

🌟🌟🌟🌟🌟 Thank you for trusting us with your Mitsubishi! We're thrilled to keep you on the road. Your loyalty means a lot to us! #SouthwestAutomotive #AutoMaintenance #Austin 🚗✨

🌟 Thank you for your continued trust and loyalty! We're thrilled to have served you for many years. Your satisfaction is our top priority. 😊 #CustomerAppreciation #SouthwestAutomotive #Austin

🌟 Thank you for the 5-star review! 😊 We're thrilled that you found our service professional and our cost estimate accurate. 🚗💨 We appreciate your support! #CustomerSatisfaction #QualityService #SouthwestAutomotive #Austin

Thanks for the kind words, Joanna! We're glad you had a great experience with Austin. We strive to provide quality service and trustworthiness. #Austin #SouthwestAutomotive 🤝🚗🔧

Thanks for the great review, Bob! 🤩 We're glad you had a great experience with us. #Austin #SouthwestAutomotive 🚗 🔧

Thank you for the kind words, Frank! 🤩 We are so glad you had a great experience with us. 🤗 #SouthwestAutomotive #Austin #HonestService #CustomerSatisfaction

Thanks for the great review, Todd! 🤩 We're so glad you had a great experience with us! #SouthwestAutomotive #Austin #HappyCustomer 🤗

Thanks for the kind words, Gary! We take pride in doing the job right and providing excellent customer service. #SouthwestAutomotive #Austin #CustomerService 🤝🔧⭐️

Thanks for the kind words, John! 🤩 We're so glad you've been trusting us with your vehicles for years. We strive to provide great service and fast turnaround times. #SouthwestAutomotive #Austin #Trustworthy #GreatService

Thank you for your kind words, Aaron! We're so glad you had a great experience with us! 🤩 #SouthwestAutomotive #Austin #Honest #Reliable

Thanks for the kind words, Jonathon! 🤩 We're so glad you're happy with our service. #SouthwestAutomotive #Austin

👍🏼 #GoodJob #Austin

Thanks for the kind words, M.J.! 🤩 We're proud to provide professional and courteous service to all our customers. 🤝 #SouthwestAutomotive #Austin

Thanks for the great review, Jim! We're thrilled to hear you're pleased with our work and communication. 🤩 #SouthwestAutomotive #Austin

Thanks for the kind words, Terry! We're glad to see that the same excellent service is continuing 🤩 We appreciate your loyalty and are thankful for your trust in us. #SouthwestAutomotive #Austin #HappyCustomers

Thanks for the kind words, Tom! 🤩 We're so glad you had a great experience with us. We strive to be honest and provide the best service for our customers. #SouthwestAutomotive #Austin #Honest #Friendly

Thanks for the great review, Tim! 🤩 We're glad we could get your vehicle back to you quickly. #SouthwestAutomotive #Austin

Thanks for the great review, Laura! 🌟 We're so glad you're happy with the work we did on your car. We strive to provide excellent service and it's great to hear that we met your expectations. #SouthwestAutomotive #Austin #AutoRepair #HappyCustomer

Thanks for the great review, Eric! 🤩 We're proud to be the new owners of Southwest Automotive in Austin. #Austin #SouthwestAutomotive 🔧

Thanks for the kind words, Robert! We're proud to have served you for over 30 years. 🤩🤩 #SouthwestAutomotive #Austin

Thanks for the great review, Jerry! 🤩 We're glad you had a great experience with us. #SouthwestAutomotive #Austin

🤩👍 #Fixed #Austin #CustomerService

Thanks for the great review, Jamie! 🤩 We're proud to provide timely service and honored to keep the price we quoted. 🤝 We wish Rick all the best in retirement! #SouthwestAutomotive #Austin

👍👍 Great job @AustinAutoRepair! Kept me in the loop 🔄 & got the job done 💪 #Austin #AutoRepair

Thanks for the kind words, John! 🤩 We're proud to be Austin's go-to for trustworthy and fair auto service. 🚗 #SouthwestAutomotive #Austin

🌟#Austin 💯 Fast & excellent service! #Austin #Fast #ExcellentService

Thank you for your kind words, Tom! We're glad Austin was able to get you back on the road quickly. 🤩 #SouthwestAutomotive #Austin #HappyCustomer

😩😩😩 #ACproblems in #Austin! SW Auto saved the day 🙌🏼 #ACfixed #AustinTX

Thanks for the great review, Patricia! 🤩 We're so glad you had a positive experience at Southwest Automotive. #Austin #HappyCustomer #Cars

👍🏼👍🏼 #Austin #Professional #Friendly

Thanks for the kind words, Laura! 🤩 We're proud of our team for their troubleshooting skills and communication in the face of challenging conditions. #SouthwestAutomotive #Austin #Heatwave #Teamwork

Thanks for the great review, Kurt! 🤩 We're so glad you felt confident with our service and recommendations. #SouthwestAutomotive #Austin

Thanks for the kind words, Bob! 🤩 We're glad you had a great experience with us at Southwest Automotive. #Austin #HappyCustomer #AutoRepair

👍🏼 Rick and his team at the auto shop are great! Always on time and accurate estimates. Highly recommend for all your automotive needs in Austin! #Austin #AutoShop

🤩 #SouthwestAutomotive saved the day! Fixed our Kia in only 3 days. Highly recommend! #Austin #KiaRepairs 🔧

Thanks for the kind words, Liz! We're glad you feel right at home with us. 🤗 #SouthwestAutomotive #Austin #Honest #Reliable

Thanks for the great review, Robert! We're glad we could get your AC fixed and make sure you're comfortable in your vehicle. #SouthwestAutomotive #Austin #ACFixed 🤩🚗

#ThankYouSam! 🤩 We're glad we could help you out with your air conditioner issue in record time. 💨 #Austin #SWAuto #FastService #Efficient #Professional

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.