Speck Hyundai of Tri Cities


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

346 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
94% Would Recommend
Latest Review about 4 hours ago
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
excellent
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 09:56 AM
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice"
Very nice
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/21/2017 08:47 AM
David P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees "
I've always had a great experience when I bring my car in.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 11:13 AM
Michael R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality, courteous, and professional service"
The title states how I feel about the experiences at C. Speck since the day we purchased our Sante Fe in 2011.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:06 PM
Jennifer O. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome job. Friendly staff."
Awesome job. Friendly staff. Love the complimentary car wash at the end. No hassles! :-)
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:38 PM
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice Service Department"
Organized, clean, large waiting room, etc.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:07 PM
Donna B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are helpful, make you feel very comfortable, and the work performed is well done."
Couldn't be happier!
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:15 PM
BENJAMIN A. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service from SPECK HYUNDAI left my car without a speck of dirt on the car or in the oil."
Friendly staff in sales and service departments who go the extra mile to make SPECK HYUNDAI the best.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:59 AM
James K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You take good car of my car at a reasonable price."
No issues with service and will continue to bring my car in as required.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 07:45 PM
Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Return customer"
There should be a discount for returning customers.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 08:13 PM
James J. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speck Hyundai is a great place to get a car serviced."
Quality of service and the knowledgeable and friendly personal.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/09/2017 05:56 AM
Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They keep me well informed on what maintenance my car needs"
YOUR THE GREATEST
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/08/2017 11:59 AM
Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/07/2017 08:17 PM
Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"60,000 mile check up"
Service was done in a timely manner, show room was clean.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 02:11 PM
Verified Customer on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speck Hyundai"
Friendly and helpful
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/02/2017 07:03 PM
CYNTHIA A. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car"
Very nice placy
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 04:18 PM
Judy C. on 08/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice wait"
My car was serviced right away and I was able to wait in a nice, comfortable (air conditioned) waiting area, with water, coffee and magazines!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/30/2017 01:35 PM
Leigh H. on 08/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"GREAT BUT"
I love coming here always get great service with no problems, but noticed when I got home a stain like a grease stain on my passenger seat, it wasn't there when I dropped it off figured it happened when they were checking my cabin filter maybe they had grease on their pants or something? I tried to take it off but there is still a stain.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/30/2017 11:05 AM
LORI C. on 08/28/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Excuses"
I dont want or need excuse about other people that are not there
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/21/2017
Service Type: Repair
Review Created: 08/28/2017 07:52 AM
Mason O., Service Manager at Speck Hyundai of Tri Cities responded on 08/29/2017

Thankyou for taking the time to leave your feedback. I have made completely sure that the part that arrived this time is in fact the correct part for your vehicle. Using your experience, we hope to prevent any parts issues like this in the future for you or other customers. Thank you again for your feedback, and we will see you soon.

Mason Ortiz
Service Manager
Speck Hyundai
(509)542-0234
Mason.ortiz@cspeckmotors.com
Nichole C. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, timely and hospitable."
Hospitable with popcorn and coffee. Timely service, and flexible when I'm behind schedule. Also I know that they do the work they say they do because I have my car checked by a secondary source
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 08/25/2017 11:07 AM
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