Sprayglo Fort Walton Beach

Reviews (102)

rating 4.506173rating 4.506173rating 4.506173rating 4.506173rating 4.506173

Recommend?
94%

19 Racetrack Rd
Fort Walton Beach, FL 32547
(850) 864-5456
About Located in Fort Walton Beach Florida, Sprayglo is a full service Auto Body and Refinishing repair shop for your car or truck.
Latest Reviews for Sprayglo Fort Walton Beach
Lack of quality
Was very disappointed in the work done to my vehicle. Paint job had dirt and overspray. Also had large amounts of orange peel and emblams fell off. I would never bring any of my vehicles to a sprayglo ever again
Service Date: 10/15/2012
Review Created: 11/05/2012 06:21 AM
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Jim W. in FL on 11/11/2011
Jim said that the paint does not match.
Category: Collision
Review Created: 11/11/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Christian V. in FL on 11/03/2011
Christian said they were helpful.
Category: Collision
Review Created: 11/03/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Wilima M. in FL on 11/03/2011
Wilima said she was very pleased and they were very nice. There was no promised time for her vehicle to be ready.
Category: Collision
Review Created: 11/03/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Elmer E. in FL on 11/02/2011
Elmer said it was not necessary to keep him informed during the repairs because it was a 2 day job. They did a good job.
Category: Collision
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Terry W. in FL on 11/02/2011
Spoke with Greta. She said the color doesn’t match the vehicle well, but a manager told her it’s the same color as the original. It was a day late because the business was short staffed. She said her husband had to call to get information about the vehicle.
Category: Collision
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Cindy S. in FL on 11/02/2011
Cindy said that there is a great group of guys that works at this business.
Category: Collision
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
rating 2rating 2rating 2rating 2rating 2
Recommended?
No
Verified by SureCritic
Jesse M. in FL on 10/31/2011
Jesse said he was not satisfied with the paint work because there was a bunch of overspray and there were spots of paint all over. They told him one of the workers had paint all over his t-shirt and it accidentally wiped onto the vehicle. He would not recommend this business because of the reasons mentioned. They should do better quality work or suffer from the community.
Category: Collision
Review Created: 10/31/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. at Sprayglo Fort Walton Beach responded on 11/07/2011
I spoke with the customer and apologized for any problems. I requested that he bring the car in so that we could correct any issues. He has yet to do so.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ron B. in FL on 10/31/2011
Ron stated that the vehicle was late by a couple of days because they had to repaint it because the business didn't like the way it came out.
Category: Collision
Review Created: 10/31/2011
This review was collected via phone interview by Customer Research Inc.
rating 1rating 1rating 1rating 1rating 1
Recommended?
Yes
Verified by SureCritic
John R. in FL on 10/31/2011
John said the business did not do everything he paid them to do. He asked to see the vehicle before they painted it. The business just went ahead and painted the vehicle without showing him beforehand. He paid an extra $200 dollars for the primer. He mentioned one of the employees was very nice. He said he wants to get in touch with the Better Business Bureau.
Category: Collision
Review Created: 10/31/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. at Sprayglo Fort Walton Beach responded on 11/07/2011
I asked Mr. Ross to bring his truck in to let me see it. He arrived with his friend who was his "custom" painter and bodyman. His bodyman had done all of the sanding and scarred thee metal all over by stripping it with a grinder. Mr. Ross had since sanded a spot on his roof and removed his new paint to have his friend check for primer. His friend incorrectly told him there was no primer. When I showed Mr. Ross that the primer was clearly visible he complained that it wan't thick enough. I then explained to him that primer doesn't need to be applied like house paint and his friend should know this if he was a painter, he decided to complain about bodywork. I again pointed out to him that he refused to allow us to do bodywork and that his friend had caused this damage. In the end, the bottom of his truck does have too light of a coat and he was scheduled to have this corrected.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ricky W. in FL on 10/31/2011
Ricky said everything was good.
Category: Collision
Review Created: 10/31/2011
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Sam M. in FL on 09/29/2011
Sam said he would recommend this business if they would put another clear coat on his vehicle. If they applied another clear coat on his vehicle the paint would be perfect but it's just not shiny enough now. The customer service at this business is really good.
Category: Collision
Review Created: 09/29/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Bill B. in FL on 09/10/2011
Bill said the business did an excellent job. There was no need to keep him informed during the repair process. The business is doing a good job now that they have the new guy working because in the past a former employee did a bad job on his vehicle.
Category: Collision
Review Created: 09/10/2011
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mike H. in FL on 09/10/2011
Mike said the business was very negotiable. His vehicle was ready 1 week and 1 day past the time it was promised due to the holiday weekend. They also decided to repaint his vehicle because it had rings on it when they returned from the holiday weekend. He mentioned that he was satisfied with the business's communication, however, because he is 15, he didn't understand some of the big words associated with how they were going to repair his vehicle. They spoke with his father during that time.
Category: Collision
Review Created: 09/10/2011
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
James L. in FL on 09/09/2011
James said he rated his overall experience with Sprayglo a 4 due to the length of time it took to complete the vehicle repair. He stated his vehicle wasn't ready when promised. He added it took an additional 2 months due to being short of staff. He mentioned he wasn't kept adequately informed during the repair process because he had to keep calling.
Category: Collision
Review Created: 09/09/2011
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Chase S. in FL on 09/08/2011
Chase said that they did not wash off the paint overspray on his vehicle. He mentioned that he was driving around and noticed his vehicle sitting around. He went into the facility and they told him the work was done. He added that they were going to call him the day after when it was supposed to be ready. He stated that they did not keep him updated on the status.
Category: Collision
Review Created: 09/08/2011
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Jim H. in FL on 09/02/2011
Jim said there was no need for them to keep him informed because the work was quick. He said he was satisfied and they were helpful but they need to touch up the paint on his roof because it has bubbles in it.
Category: Collision
Review Created: 09/02/2011
rating 3rating 3rating 3rating 3rating 3
Recommended?
No
Verified by SureCritic
Leesa H. in FL on 08/29/2011
Spoke with David. He said he had to take his vehicle back to the business to have it re-sprayed because there were drips in the paint. He said he would not recommend this business for the above reason.
Category: Collision
Review Created: 08/29/2011
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
David W. in FL on 08/29/2011
David said the texture of the paint is a little off. He paid $500 for the paint work and he received exactly the type of paint work he expected for $500. The vehicle was 2 business days late because the business was busy.
Category: Collision
Review Created: 08/29/2011
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Nate E. in FL on 08/26/2011
Nate said they did a perfect job but forgot to paint his lights and mirror.
Category: Collision
Review Created: 08/26/2011
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