Sprayglo Fort Walton Beach

Reviews (102)

rating 4.50617rating 4.50617rating 4.50617rating 4.50617rating 4.50617

Recommend?
94%

19 Racetrack Rd
Fort Walton Beach, FL 32547
(850) 864-5456
About Located in Fort Walton Beach Florida, Sprayglo is a full service Auto Body and Refinishing repair shop for your car or truck.

Latest Reviews for Sprayglo Fort Walton Beach

Lack of quality
Was very disappointed in the work done to my vehicle. Paint job had dirt and overspray. Also had large amounts of orange peel and emblams fell off. I would never bring any of my vehicles to a sprayglo ever again
Service Date: 10/15/2012
Review Created: 11/05/2012 06:21 AM
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Jim W. in FL on 11/11/2011
Jim said that the paint does not match.
Category: Collision
Review Created: 11/11/2011
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Christian V. in FL on 11/03/2011
Christian said they were helpful.
Category: Collision
Review Created: 11/03/2011
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Wilima M. in FL on 11/03/2011
Wilima said she was very pleased and they were very nice. There was no promised time for her vehicle to be ready.
Category: Collision
Review Created: 11/03/2011
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Elmer E. in FL on 11/02/2011
Elmer said it was not necessary to keep him informed during the repairs because it was a 2 day job. They did a good job.
Category: Collision
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Terry W. in FL on 11/02/2011
Spoke with Greta. She said the color doesn’t match the vehicle well, but a manager told her it’s the same color as the original. It was a day late because the business was short staffed. She said her husband had to call to get information about the vehicle.
Category: Collision
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Cindy S. in FL on 11/02/2011
Cindy said that there is a great group of guys that works at this business.
Category: Collision
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
Rating
rating 2rating 2rating 2rating 2rating 2
Would
Recommend?
No
Verified by SureCritic
Jesse M. in FL on 10/31/2011
Jesse said he was not satisfied with the paint work because there was a bunch of overspray and there were spots of paint all over. They told him one of the workers had paint all over his t-shirt and it accidentally wiped onto the vehicle. He would not recommend this business because of the reasons mentioned. They should do better quality work or suffer from the community.
Category: Collision
Review Created: 10/31/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. from Sprayglo Fort Walton Beach responded on 11/07/2011
I spoke with the customer and apologized for any problems. I requested that he bring the car in so that we could correct any issues. He has yet to do so.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Ron B. in FL on 10/31/2011
Ron stated that the vehicle was late by a couple of days because they had to repaint it because the business didn't like the way it came out.
Category: Collision
Review Created: 10/31/2011
This review was collected via phone interview by Customer Research Inc.
Rating
rating 1rating 1rating 1rating 1rating 1
Would
Recommend?
Yes
Verified by SureCritic
John R. in FL on 10/31/2011
John said the business did not do everything he paid them to do. He asked to see the vehicle before they painted it. The business just went ahead and painted the vehicle without showing him beforehand. He paid an extra $200 dollars for the primer. He mentioned one of the employees was very nice. He said he wants to get in touch with the Better Business Bureau.
Category: Collision
Review Created: 10/31/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. from Sprayglo Fort Walton Beach responded on 11/07/2011
I asked Mr. Ross to bring his truck in to let me see it. He arrived with his friend who was his "custom" painter and bodyman. His bodyman had done all of the sanding and scarred thee metal all over by stripping it with a grinder. Mr. Ross had since sanded a spot on his roof and removed his new paint to have his friend check for primer. His friend incorrectly told him there was no primer. When I showed Mr. Ross that the primer was clearly visible he complained that it wan't thick enough. I then explained to him that primer doesn't need to be applied like house paint and his friend should know this if he was a painter, he decided to complain about bodywork. I again pointed out to him that he refused to allow us to do bodywork and that his friend had caused this damage. In the end, the bottom of his truck does have too light of a coat and he was scheduled to have this corrected.
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