Springfield Hyundai


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1549 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.39286/5Overall Rating 3.39286/5Overall Rating 3.39286/5rating 3.39286rating 3.39286
Original
Overall Rating 2.2963/5Overall Rating 2.2963/5rating 2.2963rating 2.2963rating 2.2963
94% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Roberto B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Everybody is so professional
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 11:52 AM
Stacey F. at Springfield Hyundai responded on 08/16/2017

Hi Roberto
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager
 

Michael G. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Krista Cherry of the Service Department is professional, thorough and patient."
Excellent service by the Service Department and Service Rep Krista Cherry.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/16/2017 09:11 AM
Stacey F. at Springfield Hyundai responded on 08/16/2017

Hi Michael
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager
 

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Stacie and her staff provide great service. I have always had a very positive experience and will continue to utilize Springfield Hyundai for my car
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 04:09 AM
Stacey F. at Springfield Hyundai responded on 08/16/2017

Hi Anonymous
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service "
The service was good, it was just confusing getting in the building and I was quoted the wrong price for the service I received
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:12 PM
Stacey F. at Springfield Hyundai responded on 08/16/2017

Hi Anonymous
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

MAUREEN J. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent serbice"
Excellent sevice
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:28 PM
Stacey F. at Springfield Hyundai responded on 08/16/2017

Hi Maureen,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Adrian H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service with a profecional view"
The people behind the desk in the service dept. know their business well to serve the customer in a timely manner. After the work is done they explain to you in detail and go over the paper work. Any time you have a problem to call and have it solved.They thank you to bring your to be service by them
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 12:37 PM
Stacey F. at Springfield Hyundai responded on 08/16/2017

Hi Adrian.
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

RUSSELL D. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Serviced as promised"
Good service for dealership. I prefer my local mechanic.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 12:11 PM
Stacey F. at Springfield Hyundai responded on 08/16/2017

Hi Russell
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Deborah R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Springfield Hyunadi"
Taken at appointment time. Done in a timely manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 07:53 AM
Stacey F. at Springfield Hyundai responded on 08/15/2017

Hi Deborah,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine oil change visit"
Job done, car cared for, not too long for the wait.... Pretty satisfied at this point...
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:17 AM
Stacey F. at Springfield Hyundai responded on 08/15/2017

Hi Anonymous,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Elsa S. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expedited Smoothly"
Came in for a vehicle recall and was expedited efficiently. Thank you!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 07:53 PM
Stacey F. at Springfield Hyundai responded on 08/15/2017

Hi Elsa,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Fredrick M. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Good customer service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 07:01 PM
Stacey F. at Springfield Hyundai responded on 08/15/2017

Hi Fredrick,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Ed R. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good Customer Service. They are very reliable.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/14/2017 05:33 PM
Stacey F. at Springfield Hyundai responded on 08/15/2017

Hi Ed,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Ralph T. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very nice people"
yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 06:11 AM
Stacey F. at Springfield Hyundai responded on 08/14/2017

Hi Ralph
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Rodney S. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and knowledgeable about the car. "
I feel the dealer is probably higher priced, but they know the vehicle best.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 06:22 AM
Stacey F. at Springfield Hyundai responded on 08/14/2017

Hi Rodney
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

DOROTHY R. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love this dealership!"
This is the fourth Sonata that I have bought here. I love the cars, the dealership and the service department. I have recommended this dealer to my friends and family💞
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/12/2017 06:04 PM
Stacey F. at Springfield Hyundai responded on 08/14/2017

Hi Dorothy,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Lorraine V. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and people were great! Read below."
The service to complete my recalls and have my car inspected was incredibly fast! I expected it would take at least 3 to 4 hours so I decided to take the Complimentary Shuttle Service to my home in Media. No sooner did I arrive home they called me to tell me my car was finished. I couldn't believe it. So the same driver, Joe (who was very pleasant & nice) came back to pick me up so I could get my car and return home. Great service and courteous, friendly people!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/12/2017 10:12 AM
Stacey F. at Springfield Hyundai responded on 08/14/2017

Hi Lorraine,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Joseph M. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
5 stars
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 03:31 PM
Stacey F. at Springfield Hyundai responded on 08/14/2017

Hi Joseph
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Linda M. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Very pleasant work staff, quick service, friendly service department.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 12:56 PM
Stacey F. at Springfield Hyundai responded on 08/14/2017

Hi Linda
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

George W. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very thorough "
Very customer service oriented
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 12:01 PM
Stacey F. at Springfield Hyundai responded on 08/14/2017

Hi George,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Karima A. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job keeping your clients cars safe and running properly."
All the mechanics at the Springfield Hyundai are courteous, professional, fast and efficient. While I waited I got some things I needed to do and before I could even finish it all they was calling me to tell me my car was done. Job well done.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 02:20 AM
Stacey F. at Springfield Hyundai responded on 08/11/2017

Hi Karima,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Displaying Review 1 - 20 of 1549 in total