98% Would Recommend
Latest Review 6 days ago
Scott S. on 04/21/2017
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Scott said the staff at the business is friendly.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Jake H. on 04/14/2017
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Jake said this business was professional and they did the work that needed to be done.
Vehicle: Chevrolet Silverado Classic
Category: Service
Service Date: 04/13/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Matt D. on 04/13/2017
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Spoke with Shante. She said she drives all the way down from Orem just to be able to go to this business. They are honest. They provide good customer care and they are fast. Their wait times are accurate.
Vehicle: GMC Yukon
Category: Service
Service Date: 04/11/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Sarah D. on 04/11/2017
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Sarah said she would recommend this business for service.
Vehicle: Nissan Versa
Category: Service
Service Date: 04/08/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
KEN W. on 04/10/2017
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"Service beyond my expectations."
I was very grateful to Eliza for being willing to stay 25 minutes past your normal closing time to do the inspection, emissions and license renewal on my daughter's car which had expired a week earlier.
She was gracious and kind in being willing to help me out of a bind.
Thank you
Vehicle: Dodge Caravan
Service Date: 04/08/2017
Review Created: 04/10/2017 09:00 PM
Bud P. on 04/07/2017
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Bud said this business was really slow.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/06/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Joshua C. on 04/06/2017
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Joshua said this business was quick. They did a great job and the price was a little more than what he wanted to pay. They were great.
Vehicle: Nissan Armada
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
CRAIG T. on 04/02/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Totally overpriced, inconsistent charges!!!"
I have a new vehicle, and was recommended by coworkers for an oil change and service at Tunex. First experience was good, Scott, the Manager, helped me and all was good. Second time, Chris, possibly an Assistant Manager, assisted me. For an oil change just three months later, I was charged $35.00 more for exact same service. I asked why it was more, and Chris said it took more oil this time. Pissed, and confused at why it took more oil this time, being a new vehicle, I checked my previous bill. It was a difference of .10 of a quart. I asked Chris to have them check my brakes (which I had a free coupon for) and rotate my tires while they were off. When i was questioning the higher charges, he said that they had done those things, and I reiterated I had a free coupon, so that shouldn't factor. I will go back to my previous garage, or change my own oil, before EVER returning here again!!
Vehicle: Ford
Service Date: 03/27/2017
Review Created: 04/02/2017 09:21 PM
Skyler D. on 04/01/2017
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Skyler said this business took his vehicle on a joyride and used most of the gas whilst it was in their possession.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/31/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
SHELLY C. on 03/18/2017
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"I trust the people working here that they will be honest."
They have always been honest in the work needed and what is not.
Vehicle: Subaru Forester
Service Date: 03/18/2017
Review Created: 03/18/2017 09:34 PM
DENNIS B. on 03/18/2017
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"Service"
Always GREAT
Vehicle: Volkswagen Jetta
Service Date: 03/17/2017
Review Created: 03/18/2017 06:57 AM
Dave F. on 03/15/2017
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Dave said the people at this business are great and wonderful people. He appreciates all they do.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Camille H. on 03/08/2017
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Camille said this business is always honest and they never force anything on her. She always likes going to this business and would like to thank them for being there when she needs them.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Lisa S. on 03/08/2017
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Lisa said the staff at the business were quick, nice, and they provided good service.
Vehicle: Audi Q5
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Brandon D. on 03/08/2017
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Spoke with Jessica. She said she uses this business all the time because she is very pleased with everything they do.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/13/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Darron J. on 03/07/2017
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Darron said he was happy with the service provided by this business and they paid close attention.
Vehicle: Oldsmobile Regency
Category: Service
Service Date: 03/04/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. on 03/07/2017
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Jeff said the employees at the business were courteous, helpful, and quick. He stated he did not have anything complicated done but felt they treated him fairly. He works around the corner from this facility and all of his coworkers recommended them. He had a great experience and would definitely come back.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 03/04/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Matthew D. on 03/03/2017
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Matthew said this business let him know what he really needed and they gave him a quote. The actual repair ended up being cheaper than what he had originally expected.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 03/01/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia B. on 03/01/2017
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Cynthia said she loves this business and she trusts the manager, Scott. She takes all of her vehicles to them.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 02/17/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
WENDY W. on 02/22/2017
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"AWESOME!!!!!"
I always love going to Tunex in Springville. They are the best they always treat me good. They never suggest anything I don't need.
Vehicle: Kia Borrego
Service Date: 02/18/2017
Review Created: 02/22/2017 06:29 PM
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