ReScore Reviews™ (6)

ReScore
Overall Rating 3.66667/5Overall Rating 3.66667/5Overall Rating 3.66667/5rating 3.66667rating 3.66667
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Karen S. on 07/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service people were friendly and polite"
service people were friendly and polite
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/22/2017 04:50 PM
Janel A. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awsome"
i like my veichle
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/22/2017 03:41 PM
Karyland C. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Don't understand this one but it is the whole office that contributes to the good experience"
The service is great whether from the sales, service, or outside department.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/20/2017 08:31 AM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/21/2017

Thank you very much for the great review and comments!  We truly appreciate your business as always and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Dennis D. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Work is always done correctly and in a timely manner
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 09:00 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/20/2017

Thank you for the great review and comments!  Thank you again for your business, we truly appreciate it and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Roland J. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellant service experience"
I appreciate being kept infomed as service is completed. Staff are so cute us and helpful. The lounge area is a pleasant area in which to wait.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 07/17/2017 06:39 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/18/2017

Thank you very much for the great review and comments!  We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Verified Customer on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOF and other misc maintenance "
Everything was done to my satisfaction and in a timely manner.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 03:21 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/18/2017

Thank you very much for your business.  We appreciate the great review and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Nancy B. on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service "
Great customer service and reasonable priced repair on short notice. Always come here!
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/16/2017 10:11 AM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/17/2017

Thank you very much for the great review and comments!  We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
SUSAN W. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Always clean waiting area and friendly staff... love the fresh popped popcorn for breakfast!! Service advisors address you by name and are very competent in explaining what will be done for your vehicle.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 01:22 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/17/2017

Thank you very much for the great review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Leslie L. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Have always found the service department personnel to be friendly and helpful. They do not seem to try and sell you services you do not need. Stopped once to have my low tire light checked and they took care of the problem quickly and with no charge.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 01:12 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/17/2017

Thank you very much for the great review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Verified Customer on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy location, good service."
I've indicated before at other dealerships that dealers of your size should think about a 'quick lube' stall . It can be somewhat annoying to have to make an appointment for an oil change. I can see why quick lube stations due pretty well....usually in and out in 10 to 15 minutes.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 01:34 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/14/2017

Thank you for the great review, comments, and recommendation!  We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Edward B. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 07:18 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/12/2017

Thank you very much for th great review and comments!  We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Carl W. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy with the service. Everyone that I came into contact was pleasant and helpful."
Will come back.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 02:24 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/12/2017

Thank you very much for th great review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Kris L. on 07/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy to make an appointment and get in."
Completed the recalls we needed done and recommended a few things that we plan on coming back to have repaired.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 12:03 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/12/2017

Thank you very much for the review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Steve B. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Taken care of quickly "
Great service working with multiple people on my repair. Everyone was nice and they seemed to pass all the info along so I did not have to explain my issue to multiple people . Took care Of fileing all my warranty paperwork and it was fine in one day. Awesome gob.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 11:23 AM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/12/2017

Thank you very much for the great review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Michael L. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They have your vehicle repair as their top concern - done right."
Nate explained what other things beyond the routine service that should be done and why. Great job.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/10/2017 10:39 AM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/11/2017

Thank you very much for the great review and comments!  We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Dawna J. on 07/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cleanliness and politeness and professionalism good"
Service was great but air conditioning problem was unable to correct. Was not acting up when I brought it in and had to return to Virginia.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/27/2017
Service Type: Maintenance
Review Created: 07/09/2017 08:53 AM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/10/2017

Thank you very much for the review.  I am sorry the air conditioning concern could not be diagnosed.  We truly appreciate you being part of the Hyundai family and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Krista K. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch service advisors!"
Great customer experience! Sam is the best! He advises me and gives me recommendations based on my specific needs. Always keeps me informed. Service that was performed took care if the issues I was expirencing. Thank you Sam and Techs!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Repair
Review Created: 07/08/2017 05:34 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/10/2017

Thank you very much for the great review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Gordon E. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"*"
*
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/08/2017 11:43 AM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/10/2017

Thank you very much for the great review! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Austin W. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT STAFF"
TOLD ME WHAT I NEEDED THYE GOT IT DONE SO FAST. IN AND OUT. LOVE IT.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/08/2017 06:10 AM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/10/2017

Thank you very much for the great review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
Paula G. on 07/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and regular service e. "
Always friendly and even if something goes wrong they step up take responsibility and work very hard to make it any errors right. I never have to worry about their integrity or any work performed on my car.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/01/2017
Service Type: Maintenance
Review Created: 07/07/2017 06:08 PM
Cory H., Service Manager at St. Cloud Hyundai responded on 07/10/2017

Thank you very much for the great review and comments! We truly appreciate your business and look forward to serving you and your vehicle in the future.

Cory Hansen
Service Manager
St. Cloud Hyundai
320-251-8200
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