99% Would Recommend
Latest Review 3 days ago
connie p. on 09/23/2017
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"Excellent Establishment đź‘Ť"
Excellent staff and service ., they are always prompt courteous and very friendly . Highly Recommend Steel City !!!
Vehicle: Hyundai Tucson
Service Date: 09/22/2017
Review Created: 09/23/2017 10:10 AM
Ray S. on 09/22/2017
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Ray said he has been very satisfied with the various things this business has done for him over the years.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Nona R. on 09/19/2017
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Nona said this business is very good to her. They are top of the line. They know what they're doing and they don't overcharge. They fix what needs to be fixed. She is a rural mail carrier and she depends on them to keep her vehicle on the road.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/25/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Helga S. on 09/18/2017
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Helga said she loves going to the business. The staff treat her very well.
Vehicle: Mercury Sable
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Jim G. on 09/16/2017
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"Squeeking and clunking"
They always investigate the problem and do their best to resolve it. I appreciate their efforts.
Vehicle: Chrysler LHS
Service Date: 09/15/2017
Review Created: 09/16/2017 05:45 AM
Joan M. on 09/12/2017
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Joan said the business did a good job.
Vehicle: Nissan Rogue
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Michelle K. on 09/11/2017
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Michelle said this business was great.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
James P. on 09/11/2017
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James said the owner does excellent work.
Vehicle: Oldsmobile Silhouette
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Nicky C. on 09/11/2017
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Nicky said the service was good. The staff do anything he needs done. He recommends the business often and he would like to keep up the good work.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 08/18/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Jerry S. on 09/07/2017
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Spoke with Pat. She said this business provided her with good service and she is happy with them. She has been a customer since she moved to the area.
Vehicle: Mercedes-Benz 560SL
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
LESLIE H. on 08/30/2017
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"Honest, Reliable, Fair, and Reasonable, wwhat More Could You Ask For?"
The title above says it all.
Vehicle: Chrysler Town & Country
Service Date: 08/29/2017
Review Created: 08/30/2017 12:08 PM
BEVERLY c. on 08/29/2017
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"Always am satisfied with Steel City. The personnel are all wonderful and helpful. Have been a satisfied customer since it opened."
See above.
Vehicle: Nissan Versa
Service Date: 08/28/2017
Review Created: 08/29/2017 09:51 PM
JAMES B. on 08/28/2017
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"They are very helpfull, and put the customer first."
same as above.
Vehicle: Dodge Durango
Service Date: 08/24/2017
Review Created: 08/28/2017 08:58 AM
lisa m. on 08/25/2017
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"Because they are honest and reliable "
Always very helpful and knowledgeable and friendly they are people you can trust to get the job done right I will always take my vehicles there and recommend others to go there also .
Vehicle: Dodge Pickup
Service Date: 08/24/2017
Review Created: 08/25/2017 02:07 AM
Jim C. on 08/17/2017
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"friendly place...good prices"
..
Vehicle: Toyota Tacoma
Service Date: 08/04/2017
Review Created: 08/17/2017 05:49 AM
John A. on 08/09/2017
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John said he would recommend this business for service.
Vehicle: Honda Civic Si
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
John P. on 08/08/2017
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John said this business is reliable, they do awesome work and they are a good group of people to work with.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia B. on 08/08/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Cynthia said she has been taking her vehicle to this business for a long time. She took it in this time for an oil change when the air filter and the check engine light were on. She took it in on a Monday at 8:00 AM. From the beginning she was confused about the whole thing and the communication was very poor. On Thursday she called them twice and she came to pick it up around 6:00 PM. When she backed up there was a ticking noise that wasn't there before. She stated she thought this wasn't right and this was a whole different problem. The mechanic that was there came to check it out and dipped the dip stick three times which she found odd because they were supposed to have had just changed the oil. The lady that was there told her to leave it and she would have the mechanic look at it in the morning. When she picked it up on Friday afternoon they told her there was a lot of sludge and they had to redo the oil. This didn't make sense to her because she always has all her oil changes done on time and they are the one's that do it. They told her to sell the vehicle while it is still running. They told her there were a lot of issues with it and it would need the catalytic converter and radiator replaced soon. She was heartbroken and very disappointed.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 07/27/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Andrea I. on 08/07/2017
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Andrea said the staff did an excellent job. Everything is great and her vehicle is running fantastically.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Anthony L. on 08/07/2017
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Anthony said he loved this business. They did everything they said they would do. They let him know what was going on with his vehicle. He said he hopes they keep doing a fantastic job.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 07/20/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
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