Stephen's Automotive LLC


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

128 Reviews

99% Would Recommend
Latest Review 7 days ago
CHRIS C. on 05/20/2017
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"Truck/trailer Inspection "
Unless you pre-inspect your vehicle, taking an older vehicle for a state inspection is a crap shoot. My 1998 Dodge diesel pickup's muffler was rotted out. Stephen gave me my opinions and I got the inspection within state guidelines. That allowed me to keep the vehicle on the road and schedule a repair visit for the muffler.

I was politely turned downed from another state inspection garage because of "parking issues" for my trailer.

Time is money and Stephen understands beyond his own business.
Vehicle: Dodge Pickup
Service Date: 05/19/2017
Review Created: 05/20/2017 03:20 PM
Robert S. on 05/20/2017
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Robert said this business provided service at a reasonable price.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/19/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
ROBBIE D. on 05/13/2017
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"Owner, Robbie Dickerson "
The kind and friendly service.
Vehicle: Ford Taurus X
Service Date: 05/12/2017
Review Created: 05/13/2017 11:40 AM
Chris N. on 05/13/2017
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Chris said everything was great during his visit to this business and they got what he needed done.
Vehicle: Toyota Tundra
Category: Service
Service Date: 05/10/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Allen B. on 05/12/2017
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Allen said the service was quick and they got the job done right.
Vehicle: GMC Acadia
Category: Service
Service Date: 05/03/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Donnie D. on 05/03/2017
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Donnie said quality is never an issue at this business. He said he thinks that what they did was a little expensive.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
STEPHEN S. at Stephen's Automotive LLC responded on 05/09/2017

We are glad you are happy with our quality of work. Unfortunately sometimes quality does cost a bit more. Thank you for recognizing that. 

BRANDON A. on 05/01/2017
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"Customer service! "
Customer service and the staff is awesome! Stephen and the staff take really good care of you!
Vehicle: GMC Sierra
Service Date: 04/28/2017
Review Created: 05/01/2017 07:25 AM
STEPHEN S. at Stephen's Automotive LLC responded on 05/09/2017

Thank you!!

Joe L. on 04/27/2017
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Joe said everything went smooth and as well as possible.
Vehicle: Ford Excursion
Category: Service
Service Date: 04/25/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
STEPHEN S. at Stephen's Automotive LLC responded on 05/09/2017

That is great to hear. Glad you were pleased with your service.

REBECCA L. on 04/26/2017
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"Professional service"
Fabulous as always!
Vehicle: Toyota Sienna
Service Date: 04/21/2017
Review Created: 04/26/2017 10:07 AM
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

Thank you!!!

John H. on 04/22/2017
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John said this business did a really good job. He mentioned he looked at the work they did themselves, and he found that they did everything they said they would do. His vehicle is driving great, and he was very pleased with them.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

We are so glad you are happy with the services you received. We look forward to working with you in the future. Thank you for the positive review!!

Robin H. on 04/22/2017
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Spoke with Robin's husband. He said this business is pleasant to work with.
Vehicle: Mercedes-Benz SLK350
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

Thank you.

Todd K. on 04/19/2017
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Todd said this business always provides him with great service. He has been using this business for years because they treat him right.
Vehicle: Ford F-150
Category: Service
Service Date: 04/07/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

Thank you for the wonderful review!! We truly appreciate your business. Thank you again.

Charles C. on 04/18/2017
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Charles said it was good and they have good service.
Vehicle: Volvo 960
Category: Service
Service Date: 04/13/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Megan C. on 04/15/2017
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Megan said the business had great service and they were done when she needed them to be.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

Thank you.

Nancy C. on 04/15/2017
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Nancy said the business did what they said they would and they fixed her vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/05/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
ED O. on 04/07/2017
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"Great Experiance"
These days it's hard to find such a service you can trust. Stephen came highly recommended and I now understand why. He will have the business of all my vehicles.
Vehicle: GMC Sierra
Service Date: 04/06/2017
Review Created: 04/07/2017 03:07 AM
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

Thank you so much for your kind words. We apperciate your business and look forward to working with you in the future. Thank you again!!

Dorothy J. on 04/06/2017
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Dorothy said she was satisfied with the service and the price.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

We are glad you were satisfied with the service you received. Thank you for the positive review.
review

JOHN M. on 04/04/2017
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"Taking care of the customer"
Every time I bring my vehicle to Stephens Automotive, I know I am in good hands. They do a great job and go above and beyond to make sure all of your concerns are taken care of.
Vehicle: Nissan Armada
Service Date: 04/03/2017
Review Created: 04/04/2017 07:56 PM
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

Wow! What a great review. Thank you so much for your kind words!! We value you as our customer and try very hard to make sure you are satisfied with the services you receive. Thank you again!!

HYIM C. on 03/31/2017
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"Mo"
Mo better
Vehicle: Ford Econoline
Service Date: 03/30/2017
Review Created: 03/31/2017 09:01 AM
Charles E. on 03/31/2017
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Charles said this business provided excellent service.
Category: Service
Service Date: 03/07/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 04/27/2017

Thank you!

Displaying Review 1 - 20 of 128 in total