ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago
Brian F. on 09/18/2017
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Brian said the service was nice and quick. Everything was done the way he needed it. They gave him some good recommendations of things to do, but they didn't force anything on him..
Vehicle: Ford Edge
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
TOM T. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quality of servie "
Sean is a great guy always takes care of my needs. I am a single person, so a loner car is very important to me. I have never had a problem with the work that they have done for me.
Vehicle: Mercury Mountaineer
Service Date: 09/11/2017
Review Created: 09/16/2017 12:52 PM
NANCY C. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ALWAYS"
They are always thorough as well as personable.
Vehicle: Ford Focus
Service Date: 09/11/2017
Review Created: 09/14/2017 11:24 AM
Nikolas F. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nikolas said the service was well done. It was completed in a timely manner.
Vehicle: Saturn Ion
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
JOHN K. on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service and reliable repairs."
Found the problem and fixed it at a fair price.
Vehicle: Nissan Sentra
Service Date: 09/05/2017
Review Created: 09/13/2017 08:17 AM
Mark S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he knows he can trust this business.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Glenda F. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Glenda said this business was great and she loves them. Eric was very attentive and helpful. They were speedy and they explained everything that was going on with her vehicle. She appreciated the fact that they referred her to another facility that was able to help her. They made it easy to understand so she was not stressed out.
Vehicle: Nissan Versa Note
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
LISA G. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"9/8 Oil Change"
Friendly, convenient, confident in their skill and they don't oversell me on services.
Vehicle: Chevrolet Cruze
Service Date: 09/08/2017
Review Created: 09/11/2017 06:14 AM
DANYALLE P. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Long wait"
Took too long for an oil change. Waited a hour and a half and I had an appointment
Vehicle: BMW X3
Service Date: 09/07/2017
Review Created: 09/07/2017 11:58 PM
Mike P., President at Sterling Car Care Goodyear responded on 09/08/2017

Hi Ms. Peterson,
I really apologize for the long wait for your service yesterday. It is very unusual that this happens. We got caught in the middle of a busy day, where one technician was off, and another went home sick, so we only had three on the floor when you came in.
I assure you it wont happen the next time you need a service.
Thank You,

Michael Parrott
KIM D. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent service as usual.
Vehicle: Ford F-150
Service Date: 09/02/2017
Review Created: 09/04/2017 03:49 AM
DIANA S. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional"
Everyone has always been so nice and has always done a great job
Vehicle: Jeep Patriot
Service Date: 08/31/2017
Review Created: 09/02/2017 05:22 AM
DOMINIC Y. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and reliable. "
Quick diagnostic and fixed the problem, very happy with the outcome.
Vehicle: Ford Explorer
Service Date: 08/31/2017
Review Created: 09/02/2017 04:48 AM
ELIZABETH F. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rock Stars!!!!"
Always friendly, ready when
They say it will be. They are the BEST!!!
Vehicle: Jeep Grand Cherokee
Service Date: 08/26/2017
Review Created: 08/28/2017 12:48 PM
Mike P., President at Sterling Car Care Goodyear responded on 08/28/2017

So sweet of you to say such nice things.
BTW happy birthday from us....

Michael Parrott
PAT D. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survey"
Always dependable and takes you on time
Vehicle: Ford Explorer
Service Date: 08/25/2017
Review Created: 08/26/2017 10:23 PM
MATT M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
Great environment, great service
Vehicle: Dodge Pickup
Service Date: 07/26/2017
Review Created: 08/25/2017 01:25 PM
RALPH B. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Done fast. No pressure to upsell.
Vehicle: Toyota Camry
Service Date: 08/24/2017
Review Created: 08/24/2017 08:29 PM
CHRIS F. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service..as usual"
Eric got my car in and out very quickly...thanks!!
Vehicle: Ford Focus
Service Date: 08/21/2017
Review Created: 08/24/2017 07:25 AM
AL M. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always takes good care for me when I need it."
always great friendly service
Vehicle: Pontiac G6
Service Date: 08/23/2017
Review Created: 08/24/2017 03:52 AM
Jenna R. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jenna said it was a really good visit.
Vehicle: Pontiac G6
Category: Service
Service Date: 08/15/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
OLIVIA D. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service. Excellent customer service."
I trust them and I won't go somewhere else to fix my car 🚗 only them.
Vehicle: Chevrolet Cobalt
Service Date: 08/18/2017
Review Created: 08/18/2017 11:20 PM
Displaying Review 1 - 20 of 426 in total