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Stevens Creek Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,630 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
282
Total ReScores
4.5
ReScore Average
78
Net Promoter Score ®

Business Details

About

Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online! Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 249-1200

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
4425 Stevens Creek Boulevard Santa Clara, CA 95051
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,630 Reviews)

Verified Customer
Saratoga, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/23/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
See below
Not great. I got the service done but my car was dirty and not washed or vacuumed. Reason given was California water drought situation. Which is fine. But then yoy should have charged less or given a voucher. After all, Hyundai is saving money by using this convenient excuse.
Recommended
Chris H. from Stevens Creek Hyundai responded on 06/24/2015 07:43 AM

Hi Arun,

I understand your frustration about the wash, we are currently working on partnering with a local car wash establishment to accomodate our customers with a wash. The situation was not a choice by the dealership nor to save money. Please email me and I will keep you posted on the coupons for Harvs car wash. Once we do I hope we can turn your 2 star review into a 5 star review.

Thank you,
Chris Hansen
chris@stevenscreekhyundai.com

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