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Stevens Creek Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
78
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Score Details

5 stars
73%
4 stars
14%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
282
Total ReScores™
4.5
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online! Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 249-1200
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
4425 Stevens Creek Boulevard Santa Clara, CA 95051
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
Write a Review
Recent Reviews
Verified Customer
Campbell, CA
2012 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So slow
I arrived on time for my scheduled appointment but had to wait for more than 20 minutes before I spoke with someone. This was the first time in three years that the work was finished on time. I
Not Recommended
John L. from Stevens Creek Hyundai responded on 08/17/2015 03:12 PM

Good Afternoon,

Hi, I am John Le the new Service Manager here at Stevens Creek Hyundai. I am glad to hear your car got done on time. I am in the rebuilding process of the service department, so we can have you checked in a lot sooner than 20mins. I apologize for the long wait. I just wanted to thank you for your feedback. I will use it to help us improve your service experience on your next visit with us.

Thank You,
John Le
Service Manager
Stevens Creek Hyundai

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