Took twice as long as promised and no one ever informed me while I was waiting. Car came back dirty with grease and smudge marks all over the car, inside and out. Never explained what service was performed.

Not Recommended

John L. from Stevens Creek Hyundai responded on 09/10/2015 01:16 PM

Hello Chris Smitt,

My name is John Le and I am the new Service Manager here at Stevens Creek Hyundai. Thank you for your feedback. I apologize for the lone time wait and no communication between our Service Advisor and your vehicle status. I have started the car wash and vacum again so all service customers will have their car cleaned when done. I hope you give us another chance to show you how much we have improved. Please ask for me when you come in. I will make sure your vehicle is done in a timely manner.

My Apologies,
John Le
Service Manager
Stevens Creek Hyundai

View all Reviews

Businesses Near You

Integrity Automotive Tires Pros