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Stevens Creek Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
78
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Score Details

5 stars
73%
4 stars
14%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
282
Total ReScores™
4.5
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online! Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 249-1200
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
4425 Stevens Creek Boulevard Santa Clara, CA 95051
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
Write a Review
Recent Reviews
Verified Customer
San Jose, CA
2016 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Horrible service - rude service advisor
After my first "courtesy" car service for buying a new Hyundai, I'm glad that I did not purchase the 5 yr car maintenance plan. I will never go back to this dealer for any service even if it was free.
Not Recommended
John L. from Stevens Creek Hyundai responded on 09/17/2015 10:30 AM

Good Morning,

Hi, my name is John Le and I am the new Service Manger here at Stevens Creek Hyundai. Thank you for your feedback. We greatly appreciate it. I would like to know what exactly happend during your service visit. We want to learn from it and improve to better serve our valued customers like yourself. I want to apologize for an unpleasnt service visit. I would like the opportunity to make things right. Please feel free to email be back at johnle@stevenscreekhyundai.com

Thank You,
John Le
Service Manager
Stevens Creek Hyundai

T

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