ReScore Reviews™ (10)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
87% Would Recommend
100% Business Response
Latest Review 7 days ago
Myesha B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Love the staff
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 09:42 AM
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ANDRE W. at Stockton Hyundai responded on 08/10/2017

Hi Myesha,

We at Stockton Hyundai greatly appreciate you! Thank you for your honest review. We're looking forward to your next visit. See you soon!

Lauren M. on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Friendly service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/08/2017 05:26 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 08/10/2017

Hello Lauren,

Thank you for your honest review! We appreciate your feedback. We'll see you next time!

Calvin J. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service manager and tecnicians"
very good service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 10:00 AM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 08/10/2017

Hey Calvin,

We at Stockton Hyundai would like to thank you for choosing us to take care of your service needs. We appreciate your honest review. See you next time!

Percy F. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
The staff was very helpful and clear
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/02/2017 10:38 AM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Erica L. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Acceptable wait times
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/01/2017 10:48 AM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Artrie J. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
Ok
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/01/2017 10:37 AM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Francisco O. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Great diller
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/31/2017 04:00 PM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Verified Customer on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service was scheduled and completed as requested. "
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/31/2017 03:53 PM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Verified Customer on 07/31/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"2 hour oil change. "
2 hours for an oil change and I was there 30 min early.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 07/31/2017 10:30 AM
ERICA D. at Stockton Hyundai responded on 08/02/2017

I apologize for the inconvince.

I hope we can make it better on your next visit

Erica Delgado

Janet L. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Janet L"
Good job. Very friendly & fast service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/30/2017 10:51 AM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Samuel O. on 07/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/29/2017 05:13 PM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Mary S. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They try to make it comfortable while wait you for the car."
It was good.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/29/2017 11:59 AM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Steve W. on 07/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Extremely Poor Dealership"
They also forgot to change my lightbulb that was on the ticket!~
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 07/28/2017 06:15 PM
Rita H. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service staff always greet me with a smile...."
Yes, I have recommended 3 family members and they all purchased cars with you.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 07/28/2017 04:07 PM
ERICA D. at Stockton Hyundai responded on 08/02/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Anthony G. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great awsome service"
Friendly and polite service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/27/2017 03:26 PM
ERICA D. at Stockton Hyundai responded on 07/27/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Yolanda M. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
very good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/26/2017 07:34 PM
ERICA D. at Stockton Hyundai responded on 07/27/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

Phillip E. on 07/26/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"we took our car to the dealer 6 times in 9 days to get a seatbelt warning fixed . No parts--order parts--not ready-- recieved two e-mails to bring car in to complete service parts not in again"
very poor service. received two e-mails to bring our 2016 Tucson in for service.One time they didn't have time to do the work. 2nd time they didn't have the parts and said we didn't have an appointment.It took us 6 trips to the dealer and 6 trips back home in 9 days to get the Tucson fixed. also this is the fourth time to fix the same problem. sad days at Stockton Hyundai
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/26/2017 03:19 PM
Joanne G. on 07/26/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The waiting area gas coffee and tv"
Overall good visit
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/26/2017 05:24 AM
ERICA D. at Stockton Hyundai responded on 07/27/2017

Joanne I apologize for that. 

Please give me a call. I would to figure out what went wrong.

2096626400

Erica Delgado

TOM M. on 07/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Your facility is very professional in its appearance!"
Yes....and I have!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/25/2017 01:15 PM
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Kemonti S., SERVICE MANAGER at Stockton Hyundai responded on 07/25/2017

WE WOULD LIKE TO THANK YOU FOR ALLOWING US TO SERVICE YOUR VEHICLE. IT WAS DEFIANTLY OUR PLEASURE.  

KEMONTI SAMPSON
SERVICE MANAGER
2096626400
KEMONTI.SAMPSON@STOCKTONHYUNDAI.COM
Andy K. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service Xavier The service rep is a good kid great customer service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/25/2017 12:11 PM
ERICA D. at Stockton Hyundai responded on 07/27/2017

Thank you for taking the time to review our Service Department.

We appreciate your feedback!

Erica Delgado

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