Super Tool Automotive


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

187 Reviews

97% Would Recommend
Latest Review 3 days ago
Joshua S. on 08/18/2017
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"Carlo is da man"
I feel taken care of when I go there.
Vehicle: Jeep Patriot
Service Date: 08/16/2017
Review Created: 08/18/2017 05:07 AM
Alex H. on 08/17/2017
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"Superior technical service, great customer service, integrity"
Supertool Automotive has been providing us with superior service for more than 10 years.
Vehicle: Subaru Outback
Service Date: 08/15/2017
Review Created: 08/17/2017 06:32 AM
Jason A. on 08/08/2017
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"Outstanding Service"
I have been bringing all my vehicles to SuperTool for many years now and the service gets better and better. The mechanics do quality work and I have never return a car due to negligence...i highly recommend servicing your vehicle with Super Tool Automotive.
Vehicle: Volvo S40
Service Date: 08/07/2017
Review Created: 08/08/2017 04:09 AM
Nicholas K. on 07/31/2017
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Nicholas said the business is accommodating and they kept him updated. They were quick.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 07/13/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Jonathan S. on 07/28/2017
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"Outstanding Service"
Once again George Ribner and Super Tool Automotive has not let me down. Whether warrantee work or not they always do their best to put the customer first! Not sure how anyone could rate this business anything less then a 5 out of 5!
Vehicle: Volvo XC90
Service Date: 07/27/2017
Review Created: 07/28/2017 09:42 AM
Tazeen F. on 07/28/2017
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"Great service, excellent customer service!"
Supertools Automotive provides awesome service and they are reasonably priced.
Vehicle: Honda Accord Cpe
Service Date: 07/26/2017
Review Created: 07/28/2017 07:45 AM
Vance B. on 07/25/2017
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Vance said he feels that he was ripped off by this business for the tune up that they performed. They charged him more than twice the amount of money than other places would have. It cost him over $600 for a tune up and he will never go back to this business.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/29/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
George R. at Super Tool Automotive responded on 07/27/2017

Vance, I am really sorry you feel that way. The price you paid (which was given to you before the work was done) was not for just a "tune up". It included diagnosing the misfire that someone else had already tried to fix and soaking the spark plugs with penetrant multiple times before and during removal to prevent them from breaking. The spark plugs on your vehicle are prone to getting stuck in the head and breaking off when you remove them which can be very expensive to repair. It also included one ignition coil. I did not charge you for checking the vehicle over, test driving it with you while rescanning the computer to diagnose the thunk you are feeling from the transmission when coming to a stop OR researching the problem and finding a technical service bulletin from Ford AND calling the dealer to set up what may be a free software update to repair that problem. I even took the time to put the vehicle back on the lift when you came to pick it up to show you several safety issues that you were not aware of. We pride ourselves on providing top quality work with quailty parts for a fair price and standing behind everything that we do. I hope you are able to find that elsewhere.

John S. on 07/24/2017
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John said he has been a customer for many years.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Kevin F. on 07/19/2017
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Kevin said he was very happy with the service.
Vehicle: Nissan
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 07/18/2017
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"Commitment to service"
Excellent
Vehicle: Jeep Grand Cherokee
Service Date: 07/14/2017
Review Created: 07/18/2017 06:08 AM
Calvin W. on 07/14/2017
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Calvin said this business did a pretty decent job and he is satisfied. He said they treated him fairly. Carlos and the owner were both very nice. He stated they made him feel comfortable leaving his vehicle with them.
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Abel E. on 07/13/2017
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Abel said this business did a very good job. He said they do good, quality work and their timing was right.
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Darren R. on 07/07/2017
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Darren said this business was perfect in every way.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Bill B. on 06/28/2017
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Bill said they helped him when he was in a bind and he really appreciates all of their help.
Vehicle: GMC
Category: Service
Service Date: 06/24/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Jonathan W. on 06/26/2017
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"Fantastic service!"
Very transparent and easy to work with.
Vehicle: Toyota Camry
Service Date: 06/23/2017
Review Created: 06/26/2017 10:38 AM
Jay C. on 06/26/2017
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Jay said the service from this business was good.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Nick T. on 06/26/2017
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Nick said this business resolved his vehicle's issue perfectly.
Vehicle: Ford Fiesta
Category: Service
Service Date: 06/22/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Christopher C. on 06/23/2017
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Christopher said it was good, they treat him well and his vehicle is good now.
Vehicle: Honda Accord
Category: Service
Service Date: 06/15/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Dennis G. on 06/21/2017
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Dennis said they did a really good job.
Vehicle: Ford Excursion
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Jimmy F. on 06/15/2017
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Jimmy said he likes the service at this business and he likes the way they treat him.
Vehicle: Dodge Dakota
Category: Service
Service Date: 06/01/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
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