94% Would Recommend
Latest Review 23 days ago
Deryl and Janice K. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Work"
The work done on my SUV was excellent. It was done in a timely manner and I am satisfied. To me it has a Christian atmosphere. Love it.
Vehicle: Dodge Durango
Service Date: 08/25/2017
Review Created: 08/29/2017 05:21 AM
JARED J. at Team 1 Automotive responded on 08/29/2017

Thank was very nice.  Thank you.

BJ S. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Find. "
Just moved to Columbia and lucky to have found Team 1. They are convenient, provide shuttle service. I took my Subaru in and they found the problem and did the repair the same day at a reasonable price. Will continue to go to them for automotive repairs.
Vehicle: Subaru Forester
Service Date: 07/25/2017
Review Created: 07/29/2017 08:04 AM
Tim C. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Team 1: always trustworthy and excellent work"
I've taken my car here for 3 years and could not have received better service anywhere. I recommend them to everyone I know.
Vehicle: Buick LeSabre
Service Date: 07/20/2017
Review Created: 07/23/2017 03:33 AM
Delisha O. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FIRST TIMER"
I was looking for a reputable business who could service my vehicle because the dealership was expensive. I saw Team One on Google and read the reviews which were good and decided to take a chance. I spoke with Rob on the phone and explained to him what I needed and he gave me a quote which is what I paid upon completion. Rob was very pleasant along with the mechanic who serviced my vehicle (sorry I didn't get his name). I was very pleased with the customer service, the cleanliness of the facility and the work that was performed for my maintenance. I will definitely return again and tell others about this business. Thanks
Vehicle: Hyundai Genesis
Service Date: 07/17/2017
Review Created: 07/19/2017 05:32 AM
Richard A. on 07/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The customer service and the level of experience"
Really satisfied and this will be my place to have our cars serviced. Already recommended to others
Vehicle: Volkswagen Jetta
Service Date: 06/22/2017
Review Created: 07/05/2017 12:35 PM
Jonathan M. on 07/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, quick service."
I had an immediate need for an alternator replacement, and it was handled quickly and very well. Very much appreciated.
Vehicle: Infiniti I30
Service Date: 06/30/2017
Review Created: 07/02/2017 09:34 AM
Haley C. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Affordable, professional service"
Team 1 provides professional and efficient service. Oil changes are affordable, and they always thoroughly check over the car for maintenance issues whenever you bring it in. They clearly explain any recommended fixes or repairs, detail the expected cost, and ask your consent before making any repairs. Excellent service!
Vehicle: Toyota Camry
Service Date: 06/14/2017
Review Created: 06/16/2017 06:30 AM
Isaac D. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Positive
Vehicle: Dodge Pickup
Service Date: 04/19/2017
Review Created: 05/15/2017 04:27 AM
Deryl and Janice K. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A/C Service"
The team is very knowledgeable
Vehicle: Dodge Durango
Service Date: 05/10/2017
Review Created: 05/11/2017 02:49 AM
Walter W. on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very Good"
Professionalism. Respectful of the customer. Also, knowledgeable with the work request, keeping the customer informed of the work in progress, and successfully completion of the job.
Vehicle: Honda Accord
Service Date: 04/21/2017
Review Created: 04/24/2017 06:26 AM
Gwen B. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good People"
Nice people who provide good customer service. I trust them with all my cars.
Vehicle: Mercedes-Benz C300
Service Date: 04/11/2017
Review Created: 04/13/2017 07:39 PM
Frances B. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jarod"
The whole visit was great, will use them again.
Vehicle: Suzuki Aerio
Service Date: 03/24/2017
Review Created: 03/29/2017 12:09 PM
JARED J. at Team 1 Automotive responded on 03/30/2017

Thank you Frances.

Rob G. on 03/24/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Rob said he did not have a good experience. It took two weeks to get his vehicle back. The cost of the service increased from the original quote.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/22/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Kelli F. on 03/24/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kelli said it took entirely way too long for a diagnosis. She had to wait for the report. She suggests not every employee go to lunch at the same time. She won't be going back there.
Vehicle: Volvo S40
Category: Service
Service Date: 03/22/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Martin G. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martin said this business fixed his vehicle. He will be writing his own review on their website giving them a good rating.
Vehicle: Lexus LS 400
Category: Service
Service Date: 03/21/2017
Review Created: 03/23/2017
This review was collected via phone interview by Customer Research Inc.
Jessica J. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said the business was honest and they provided fast service. The quality of the work was good and she would recommend them for service.
Vehicle: Mazda CX-9
Category: Service
Service Date: 03/16/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Diana K. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Diana said she uses this business all the time, even for her fleet vehicle. They are always great, on time and very professional.
Vehicle: Dodge Dart
Category: Service
Service Date: 03/14/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Ashley F. on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent locally-owned automotive business"
Very friendly people. Very clean waiting/bathroom.
Vehicle: Toyota Camry
Service Date: 03/13/2017
Review Created: 03/16/2017 12:05 PM
Dionissio B. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dionissio said this business told him they needed one extra day to get the job done and that's what they did.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/02/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Rita C. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rita was very satisfied with the prompt service provided by this business.
Vehicle: Ford Escape
Category: Service
Service Date: 02/24/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 205 in total