business image

Team Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(715 Reviews)
74

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
64
Total ReScores
4.7
ReScore Average
74
Net Promoter Score ®

Business Details

About

Team Hyundai is a proud member of the Del Grande Dealer Group. We are located in Vallejo, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment! Team Hyundai is a proud member of the Del Grande Dealer Group. We are located in Vallejo, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(707) 643-9000

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
301-B Auto Mall Parkway Vallejo, CA 94591
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(715 Reviews)

TH
gravatar
TIMOTHY H.
Sonoma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent coordination and possitive attitude
All our needs were taken care of without any problem. Our Service Manager, Brian Cornelius, was very good at coordinating the service and making us comfortable. The atmosphere at the Service Center was pleasant and the little time we spent there went fast. Thank you. Lynn Hennessy
Recommended
Bob B., Service Manager from Team Hyundai responded on 10/18/2013 01:39 PM

Lynn,

Thank you for your positive review! As you may know, great customer service and customer convenience is the cornerstone for the way we do business here at TEAM Superstores. We know you have a lot of options when it comes to servicing your Hyundai and we appreciate that you choose us for your vehicle's needs.

As always, if you have any questions or concerns, please don't hesitate to contact me directly.

Thank you again to visiting our store. We hope to see you again for your next service!!!

Sincerely,

Brian Cornelius
Hyundai-Mazda Service Manager
707.647.9183
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.