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Texas Star Tire & Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,581 Reviews)
77
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
3
Total ReScores
4.7
ReScore Average
77
Net Promoter Score ®

Business Details

Contact
(254) 776-5185

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
4600 W Waco Dr Waco, TX 76710
Texas Star Tire & Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,581 Reviews)

TJ
gravatar
TRACY J.
Penelope, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2014
verified customerVerified Customer
Fabulous Friday
Devlin and staff...Hubby Tracy is out of town...got ready to go to lunch...journey would not start...of course its at lunch I have 2 things that need to be done...ok I got this..get the batter charger out and I will jump start it and mess with it later...well could not find the negative post...hey Im thinking something is wrong I'm a country girl and have jumped off many cars...so I have to google it in the cold drizzly weather...ok...so the big screw coming out of something is my ground...ok..so I get it jump off...charger says my battery is fried...so I go to car parts down the road...first kid being on the job 2nd day comes and checks it...puzzled by one positive post I tell him what I learned...so he checks and says yes it dead...he asked me where the battery was...said not sure...I know this box beside it is a fuse box...so we go inside..being 2nd day he is learning the computer...manager comes up hits a few keys and says OHHHHHHHH...well having a hubby and 3 boys that are either engineers are in school too be...I knew this would not be good....OHHHHHHH.....he said my batter is in the wheel well....I said ok...I need a good battery and installed please...he said....AHHHHHH we don't do that here...I said really I have bought batteries here before and ya just popped them in...he said no this one you will have to go see your mechanic....I said really...yes mam they will have to put your car on a rack and take the wheel off to replace...I said my goodness....ok well I will call our mechanic and he asked who it was I replied Devlin at Texas Star....he said oh I know Devlin...and rattled off your # which I already have saved in my phone...so I called and you got me in...so everything is GREAT....whoohoo I'm on my way....go back to car...of course its deader than a door nail....my souped up charges wouldn't get it started and their little bitty one wouldn't either...so here we go...old school....he brings his car around to the right...even the longest jumper cables would not work....so after 10 mins the lady on the other side was leaving...so I jump out stand in the parking place waiting for him to get over to the other side....whoohoo we are getting somewhere...we hook up...another 15-20 mins charging...to get to your place...pull up front and leave it going ....ya are super busy which is awesome....I'm waiting in line to give the keys over...and my friend from work is waiting outside to take us back to work after this craziness...come back after work while they are finishing up...another hour which was totally fine....I got to just chill out for a moment and return calls from earlier in the day....So as you can see my Friday was Fabulous....Thanks so much for getting me in and again taking great care of me while hubby is away.....your staff and mechanics are always so great to work with.....so the moral of this story...is know where your batter is before you drive a car...lol and I told all 3 of my engineers if they every design something as stupid as this....I will probably dis-own them...lol Thanks Again Michelle ps I will stop by this week for my printed receipt...the printer or something was down...
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