ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
98% Would Recommend
Latest Review 2 days ago
DAVID Q. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service with a smile"
First, thank you. Great service and we really appreciate you listening to our concerns, and working them into a solution. We will certainly use you again, and recommend your service to anyone interested!
Vehicle: Ford Fusion
Service Date: 04/21/2017
Review Created: 04/25/2017 04:46 PM
STEVE J. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car over heating problem !!"
Scottie and his crew did a great job finding the problem fixing it... Steve Jender
Vehicle: Chevrolet Corvette
Service Date: 03/29/2017
Review Created: 04/25/2017 12:54 PM
JULIE L. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2004 BMW service "
Jim was a pleasure to deal with as usual...and they had me in and out quickly.
Vehicle: BMW 530i
Service Date: 04/21/2017
Review Created: 04/24/2017 01:14 PM
JONATHON G. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stuck with it - problem corrected"
Thanks for sticking with me on the faulty brake components - the parts from the alternate supplier are performing just great now!
Vehicle: Kia Soul
Service Date: 04/05/2017
Review Created: 04/24/2017 08:23 AM
Kayla B. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kayla said they did what she asked of them. It was done within the promised time frame and she was pleased.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
ERIN/STEVE L. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees are very helpful. "
I can't Theo and his mechanics enough for there experience and expertise in repairing my car. Theo and team went above and beyond in customer satisfaction. I will recommend Theo's Automotive to all my friends. Thank you very much,
Vehicle: Land Rover Range Rover
Service Date: 04/21/2017
Review Created: 04/22/2017 04:54 AM
STEPHANIE G. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Get your vehicle back when promised."
Love the rewards program.
Vehicle: Toyota Pickup
Service Date: 04/19/2017
Review Created: 04/20/2017 07:29 AM
Theo K. at Theo's Automotive responded on 04/20/2017

Stephanie,
Thank you very much for your review.
Theo

JUDY W. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Courteous, timely and reasonable cost service is what you can expect from Theo's. Trust...a major factor in having a vehicle serviced...Trust Theo's to fix it right, give you an accurate quote on cost and not do anything not needed.
Vehicle: Hyundai Sonata
Service Date: 04/19/2017
Review Created: 04/20/2017 04:33 AM
Theo K. at Theo's Automotive responded on 04/20/2017

Judy,
Thank you very much for your review.
Theo

Roger M. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said he has been visiting this business for years. They are honest, reliable and dependable. His vehicle is good. He will continue to use them in the future, when needed.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/18/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Stanley T. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stanley said he would drive 50 miles just to go to this business. They are always quick to greet him. They really appreciate him walking in the door. He would not go anywhere else.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/19/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
JILL W. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
Your service is great and you got it done quickly as I was waiting on the car.
Vehicle: MINI Cooper
Service Date: 04/17/2017
Review Created: 04/19/2017 10:22 AM
Theo K. at Theo's Automotive responded on 04/19/2017

Miss Jill,
That's an awesome review.
Thank you, Thep

Tom S. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said he got good service at this business.
Vehicle: Kia Forte
Category: Service
Service Date: 04/05/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Brian M. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said he took his vehicle in for an oil change and this caused his check engine light to turn on. He has taken his vehicle back twice but he will need to take it back a third time when he has time.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 04/10/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
STEVE J. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AC work"
Quick service. Price was right and now I have cold AC just in time for summer.
Vehicle: Scion xB
Service Date: 04/14/2017
Review Created: 04/17/2017 04:32 AM
Theo K. at Theo's Automotive responded on 04/17/2017

Steve,
Your review is appreciated.
Thanks, Theo

ANICE P. on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine maintenance"
Professional, knowledgeable always timely, excellent customer service. Been a customer for over 20 yrs.
Vehicle: Infiniti QX50
Service Date: 04/14/2017
Review Created: 04/16/2017 06:27 PM
Theo K. at Theo's Automotive responded on 04/17/2017

Anice,
Your review is greatly appreciated.
Thanks, Theo

CHRIS V. on 04/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"TRICKY DODGE"
Having a Dodge report a fault condition was a tricky one to solve because not one but three errors reported virtually simultaneously. One of them intermittently. Bit of a Rubicks Cube type challenge! The Theos Team beat it into submission. This is a talented team
Vehicle: Dodge Grand Caravan
Service Date: 03/23/2017
Review Created: 04/09/2017 11:28 PM
Theo K. at Theo's Automotive responded on 04/11/2017

Mr. Chris,
Your great review is greatly appreciated.
Thank you, Theo

BRENNA S. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff,from the front desk to the automobile shop. "
The atmosphere is always friendly but I enjoyed the music this visit.
Vehicle: Land Rover LR2
Service Date: 04/05/2017
Review Created: 04/07/2017 03:56 AM
Theo K. at Theo's Automotive responded on 04/07/2017

Brenna,
Your review is greatly appreciated.
Thank you, Theo

Rodney B. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rodney said the business was absolutely fantastic. They take good care of him every time he comes in.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
PAUL G. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jim and Scotty are the best"
Both guys are flat out honest i don't let any other shop touch my vehicles
Vehicle: GMC Suburban
Service Date: 03/31/2017
Review Created: 04/04/2017 11:29 AM
Theo K. at Theo's Automotive responded on 04/05/2017

Mr. Paul,
Your review is greatly appreciated.
Thank you, Theo

JAMES C. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job!"
Worked me right in, works great..... Thanks!
Vehicle: BMW M3
Service Date: 04/03/2017
Review Created: 04/04/2017 03:51 AM
Theo K. at Theo's Automotive responded on 04/05/2017

Mr. James,
Your review is greatly appreciated.
Thank you, Theo

Displaying Review 1 - 20 of 999 in total