ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
98% Would Recommend
Latest Review about 17 hours ago
MIKE B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They stand by their work!"
I had the drivers side power seat switch replaced in FEB 2017 due the seat being inop. The initial repair was good for a few months however the seat stopped working again. I brought the car back in SEP 2017 an the condition was corrected free of charge.

They always do right by me and my vehicles.
Vehicle: BMW 5 Series
Service Date: 09/19/2017
Review Created: 09/20/2017 05:33 AM
Christina K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christina said this business was good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/13/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Cheenu S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cheenu said this business was perfect.
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Barbara K. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barbara said the staff did what she wanted them to do. She was pleased.
Vehicle: Acura RSX
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
DENISE O. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Always pleased with the experience at Theo's
Vehicle: BMW 3 Series
Service Date: 08/28/2017
Review Created: 08/29/2017 05:10 AM
Theo K. at Theo's Automotive responded on 08/29/2017

Denise,
Your review is greatly appreciaterd.
Thank you, THEO

JEFF M. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great shop"
Always a good experience, I wouldn't go anywhere else
Vehicle: Ford Explorer Sport Trac
Service Date: 08/28/2017
Review Created: 08/29/2017 04:34 AM
Theo K. at Theo's Automotive responded on 08/29/2017

Jeff,
Your review is greatly appreciaterd.
Thank you, THEO

Thomas F. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said he loves this business. All through the process they informed him and allowed him to observe their work. They were very knowledgeable. Scott was friendly.
Vehicle: GMC Pickup
Category: Service
Service Date: 08/16/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said they were quick and courteous. The waiting area was clean and comfortable. He was in and out.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Brian C. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the business always had good service.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
ANITA G. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2005 GMC"
As always, Theo's has breathed additional life into my truck. They do excellent work and are always pleasant to deal with.
Vehicle: GMC Yukon
Service Date: 08/22/2017
Review Created: 08/23/2017 07:30 AM
Theo K. at Theo's Automotive responded on 08/24/2017

Anita,
Your review is  greatly appreciated.
Thank you, THEO

Bill S. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said the staff were super. The oil change was done when they said it would be. His vehicle was nice and clean when he returned to pick it up.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/11/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
JOHN F. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The concern of the staff re: the problems at hand"
Both Jim & Scotty treat one as they are the only one having work done.! They aim to please no matter what! And I recommend Theo's on my own web site: Auto Appraisal & Automobile Classics Appraisal Services LLC
Vehicle: Chrysler Sebring
Service Date: 08/17/2017
Review Created: 08/19/2017 11:16 AM
Theo K. at Theo's Automotive responded on 08/24/2017

John,
Your review is  greatly appreciated.
Thank you very much for spreading out the good word.
THEO

SHELDON B. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Theo's"
The only place I would take my vehicles and feel good about recommending to friends. Great service at a fair price...
Vehicle: Jeep Grand Cherokee
Service Date: 08/18/2017
Review Created: 08/19/2017 05:38 AM
Theo K. at Theo's Automotive responded on 08/24/2017

Sheldon,
Your review is  greatly appreciated and 
Thank you for soreading out the good word,
THEO

JEFF W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Integrity and Honesty"
I am extremely impressed with the service I have received at Theos. Had repairs done about a year ago that needed attention. There was no hesitation at all that they would do everything that needed to be done to make it right. Scottie and Jim are great to work with and very customer focused.
Vehicle: Chevrolet Suburban
Service Date: 08/18/2017
Review Created: 08/18/2017 09:45 PM
Theo K. at Theo's Automotive responded on 08/24/2017

Jeff,
Your review is  greatly appreciated and 
Thank you for soreading out the good word,
THEO

Amie P. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Amie said this business was friendly and they did some extra things that she did not ask for. She said she asked them to look at other things and call her to let her know about them and they never called her back. She waited a couple days and called them to check on the findings of her vehicle. She picked up her vehicle and they forgot to do a few things and did not let them know. The Dash board lights were not working. They also had a spare gas tank that worked for her vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/07/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 08/24/2017

Amie,
Your review is greatly appreciated. As you know we have tried to do our best including supply you with another used gas tank at no charge. Sorry for the miscommunication. The issue with the dash light I believe was due to defective cluster which has been fixed since. Again, thank you very much for bringing up your issues.
THEO

ANGEL N. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great diagnostics with quick resolution and repairs"
Great diagnostics with quick resolution and repairs; honest to goodness
Vehicle: Pontiac Grand Prix
Service Date: 08/11/2017
Review Created: 08/15/2017 06:41 PM
Theo K. at Theo's Automotive responded on 08/18/2017

Mr. Angel,
Thank you very much for your review.
THEO

Andrew A. on 08/11/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work"
Everyone at Theo's automotive is very friendly and helpful and the shop is very clean. It hard to trust a lot of shops especially dealership, but when I bring my car in for service at Theo's I can trust its done correctly and with a honest evaluation of what needs to be done.
Service Date: 02/15/2917
Review Created: 08/11/2017 06:51 AM
Theo K. at Theo's Automotive responded on 08/14/2017

Mr, Alfonso,
Your review is greatly appreciated.
Thank you, THEO

RUBY J. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your Automotive service is GREAT: "
Your staff is friendly with fast service and a clean place to wait for your car.!
Vehicle: Mercedes-Benz C280
Service Date: 08/09/2017
Review Created: 08/10/2017 01:35 PM
Theo K. at Theo's Automotive responded on 08/14/2017

Miss. Ruby
Your review is greatly appreciated.
Thank you, THEO

BOB B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Check Up"
Keeping a car in excellent running condition requires top-notch auto mechanics that's why we bring our cars to Theo's.
Vehicle: Audi A4
Service Date: 08/09/2017
Review Created: 08/10/2017 03:04 AM
Theo K. at Theo's Automotive responded on 08/14/2017

Mr, Bob,
Your review is greatly appreciated.
Thank you, THEO

LEAH K. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keeps my Honda moving"
Great customer service, honest and fair. I believe that with Theo's Automotive I'll be able to keep my Honda CRV running for another 200K miles !
Vehicle: Honda CR-V
Service Date: 07/28/2017
Review Created: 08/08/2017 08:19 AM
Theo K. at Theo's Automotive responded on 08/14/2017

Miss. Leah
Your review is greatly appreciated.
Thank you, THEO

Displaying Review 1 - 20 of 1076 in total