ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
98% Would Recommend
Latest Review 5 days ago
Richard E. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said this business was very quick and courteous. They were very professional.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 05/25/2017

Mr. Richard
Thank you for your kind review.
Theo

STEPHAN G. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service ever"
We have taken our vehicle to two other places before we were told about Theo's. What a difference, great service, staff very kind and patient. I will not take our vehicle any where else.
S R Gomes
Vehicle: Ford Explorer
Service Date: 05/22/2017
Review Created: 05/23/2017 04:57 AM
Theo K. at Theo's Automotive responded on 05/24/2017

Stephan,
Thank you very much for your kind review.
Theo

SCOTT R. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2 hrs & my Honda was ready"
We brought our Honda Pilot to Theo's for a whining noise from the power steering. They determined it was the o'rings (common problem with the Honda Pilot). We dropped it off on Sat morning and by noon my wife received a text that is was ready - was not expecting it to be done until monday. My wife drove it all day monday - no whining noise. Thank you for another job well done.
Vehicle: Honda Pilot
Service Date: 05/22/2017
Review Created: 05/23/2017 04:01 AM
Theo K. at Theo's Automotive responded on 05/24/2017

Scott,
Thank you very much for your kind review.
Theo

GABRIELE C. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service as always "
Highly recommend
Vehicle: Mercedes-Benz C240
Service Date: 05/19/2017
Review Created: 05/22/2017 04:58 AM
Theo K. at Theo's Automotive responded on 05/22/2017

Gabriele,
Thank you very much for your review.
Theo

Theo K. at Theo's Automotive responded on 05/24/2017

Babriele,
Thank you very much for your kind review.
Theo

JOHN V. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful"
Had a few issues with my car, and they were great about working with me to get it working again.
Vehicle: Porsche 911
Service Date: 05/04/2017
Review Created: 05/21/2017 05:04 AM
Theo K. at Theo's Automotive responded on 05/22/2017

John,
Thank you very much for your review.
Theo

GEORGE A. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Theo's and Scottie Stick With It"
Have a 2003 Ford Ranger that lives a hard life. Most recent problem was an intermittent engine skip under load. Scottie evaluated the options for the cause and then made the appropriate repair. Intermittent symptoms made the evaluation very difficult.
Vehicle: Ford Ranger
Service Date: 05/19/2017
Review Created: 05/21/2017 04:39 AM
Theo K. at Theo's Automotive responded on 05/22/2017

George,
Thank you very much for your review.
Theo

ANGEL N. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flexible"
They were able to fit my car in after a breakdown and were able to repair faster than quoted!
Vehicle: Pontiac Grand Prix
Service Date: 05/08/2017
Review Created: 05/20/2017 10:42 AM
Theo K. at Theo's Automotive responded on 05/22/2017

Angel,
Thank you very much for your review.
Theo

Shadelle D. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shadelle said she was very satisfied with the service this business provided.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/28/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Jozsalina D. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Salina. She said they did a good job.
Vehicle: Dodge Neon
Category: Service
Service Date: 04/28/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Lyle S. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lyle said the business did a thorough job and they were great.
Vehicle: BMW 325i
Category: Service
Service Date: 05/13/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 05/22/2017

Lyle,
Thank you very much for your review.
Theo

Ernie J. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ernie said they did a really good job.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 05/13/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS V. on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LEAKS AND LOCKS"
Stellar response - I could not see any leaks but was losing heater output, and I lost remote action on one door lock. Both items diagnosed and repaired in first class response. Can't praise this team enough. Thanks for the opportunity to tell others.
Vehicle: Dodge Grand Caravan
Service Date: 05/10/2017
Review Created: 05/14/2017 10:57 AM
Theo K. at Theo's Automotive responded on 05/15/2017

Mr. Chris,
Your review is greatly appreciated.
Thank you, Theo

SCOTT R. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Theo's will do everything they can do for you repair needs."
Brought my SLK 350 in for an oil change and for an intermittent starting problem. I know that this type of problem is hard to fix without any type of code from the computer on cars. Glenn did everything he could think of to duplicate the problem. My car started every time - so even though they couldn't help with this issue, I know that they will be there for me when it happens again
Vehicle: Mercedes-Benz SLK350
Service Date: 05/11/2017
Review Created: 05/12/2017 03:55 AM
Theo K. at Theo's Automotive responded on 05/12/2017

Mr. Scott,
Thank you very much for your kind review.
Theo

Cole H. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cole said this business has always been the best.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/11/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 05/15/2017

Mr. Cole,
Your review is greatly appreciated.
Thank you, Theo

BOB B. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Turn Around"
Made appointment for oil change and tire rotation. Done quickly.
Vehicle: BMW 325Ci
Service Date: 05/10/2017
Review Created: 05/11/2017 02:49 AM
Theo K. at Theo's Automotive responded on 05/12/2017

Mr. Bob,
Thank you very much for your kind review.
Theo

Chris R. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business did fantastic work. They did not push him to buy anything.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 05/12/2017

Mr. Chris,
Thank you very much for your kind review.
Theo

JANET B. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy And great service "
Had a great experience and will be back!
Vehicle: Infiniti QX60
Service Date: 05/04/2017
Review Created: 05/05/2017 01:11 PM
Theo K. at Theo's Automotive responded on 05/09/2017

Janet,
Your review is greatly appreciated.
Thank you, Theo

SUSAN G. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Thanks for the quick service on my Touareg TDI. Abosolutely would recommend your facility!
Vehicle: Volkswagen Touareg
Service Date: 05/04/2017
Review Created: 05/05/2017 07:48 AM
Theo K. at Theo's Automotive responded on 05/09/2017

Susan,
Your review is greatly appreciated.
Thank you, Theo

CLARENCE B. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is timely and the diagnosis is honest."
This was a job done through three phases and the outcome is outstanding
Vehicle: Mercedes-Benz E350
Service Date: 05/04/2017
Review Created: 05/05/2017 04:07 AM
Theo K. at Theo's Automotive responded on 05/09/2017

Clarence,
Your review is greatly appreciated.
Thank you, Theo

JACK M. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"High Confidence "
I am new to Porsche but not new to Theo`s. Everyone there was enthusiastic and helpful. the fixed what needed fixing and educated me at no extra charge.
Vehicle: Porsche 911
Service Date: 04/28/2017
Review Created: 05/04/2017 03:17 PM
Theo K. at Theo's Automotive responded on 05/09/2017

Jack,
Your review is greatly appreciated.
Thank you, Theo

Displaying Review 1 - 20 of 1025 in total