Tims Auto Repair & Service


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

28 Reviews

96% Would Recommend
89% Business Response
Latest Review 2 months ago

C C. on 06/15/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Rude to potential customers"
I am new to the area and have been looking for a place to help me change my axle and axle housing cover. I was on my way to a restaurant and noticed Tim's automotive to the side of me. I decided to stop there and save it to my GPS to remind me to call later for pricing. As I was reaching for my GPS a man came out of the building and started barating me saying their parking lot was not a turning area and I didn't have a chance to say anything before he threatened to call the police on me... I WILL NEVER HAVE SERVICE DONE IN A PLACE THAT IS SO RUDE TO POTENTIAL CUSTOMERS!!!!
Review Created: 06/15/2017 04:41 PM
TOM L. on 03/04/2017
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"Friendly and professional staff"
Fast, friendly and professional, is there any more that needs to be said. Top rated!!!
Vehicle: Jeep Liberty
Service Date: 02/17/2017
Review Created: 03/04/2017 03:19 PM
John P. on 02/28/2017
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John said they are great.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 02/24/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 03/01/2017

Thanks John!

Jeff Shawver
Shop Manager
TIFFANY C. on 02/17/2017
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"Friendly, knowledgeable "
Fast, helpful, accommodating, professional
Vehicle: Ford Econoline
Service Date: 02/06/2017
Review Created: 02/17/2017 03:45 PM
Jeff S. at Tims Auto Repair & Service responded on 03/01/2017

Thanks again!

Jeff Shawver
Shop Manager
ALEX R. on 02/15/2017
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"Awesome Service"
High level of service, cheaper than some other repair shops, no additional questions were asked, they did awesome job. Took little bit longer than expected, but it's ok.
Vehicle: Toyota Corolla
Service Date: 02/14/2017
Review Created: 02/15/2017 12:08 AM
Jeff S. at Tims Auto Repair & Service responded on 02/15/2017

Thanks Alex, yell if you have any additional repair or maintenance needs!

Jeff Shawver
Shop Manager
TRACY V. on 01/30/2017
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"Honest, fair and consistqnt"
You guys always do a great job! Even Enrique! Thank you
Vehicle: Toyota Sequoia
Service Date: 01/27/2017
Review Created: 01/30/2017 09:38 PM
Jeff S. at Tims Auto Repair & Service responded on 01/31/2017

LOL....Thanks Tracy, I'll pass it on!

Jeff Shawver
Shop Manager
CHUCK H. on 01/27/2017
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"Friendly and Reliable"
Everything running great!
Vehicle: Suzuki XL7
Service Date: 01/26/2017
Review Created: 01/27/2017 07:21 AM
Jeff S. at Tims Auto Repair & Service responded on 01/27/2017

Thanks Chuck! Appreciate the business and the great review.

Jeff Shawver
Shop Manager
Ryan B. on 01/26/2017
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Ryan said the business was awesome. He appreciated them helping him out in a time of need. They put in extra hours and pushed to get his vehicle finished. They were incredible.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/14/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Chris B. on 01/24/2017
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Chris said he has been to the business a few times and the owner represents them well. They had good service and he was satisfied.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 01/05/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/26/2017

Thanks Chris, hope all is running well. 

Jeff Shawver
Shop Manager
Richard D. on 01/23/2017
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Richard said this business did a good job and they were fair with him.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/11/2017
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/25/2017

Thanks Richard, appreciate your business.

Jeff Shawver
Shop Manager
Rick G. on 01/21/2017
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Rick said the business had good service and he had no problems.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 01/11/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/23/2017

Thanks Rick!

Jeff Shawver
Shop Manager
Keith M. on 01/21/2017
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Spoke with Don. He said Jeff and the staff are a great group of guys to work with. They do a good job.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 01/16/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/23/2017

Thanks Keith!

Jeff Shawver
Shop Manager
Carey W. on 01/19/2017
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Carey said this business did nothing but great service, they had her in and out quickly and kept her up to date on everything.
Vehicle: Ford Windstar
Category: Service
Service Date: 01/05/2017
Review Created: 01/19/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/23/2017

Thanks Carey!

Jeff Shawver
Shop Manager
Steven P. on 01/18/2017
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Steven said this business was great and the people were nice. They were knowledgeable and they did what they could. He would recommend them for service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/13/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/19/2017

Thanks Steven!

Jeff Shawver
Shop Manager
Tatum S. on 01/17/2017
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Tatum said this business performed the repairs quickly.
Vehicle: Dodge Avenger
Category: Service
Service Date: 01/03/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/19/2017

Thanks Tatum!

Jeff Shawver
Shop Manager
Sharon R. on 01/17/2017
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Sharon said they did a wonderful job. They were right on track and she appreciated their work.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/11/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/19/2017

Thanks for coming in and for the great survey Sharon. Hope the Hyundai is doing well for you!

Jeff Shawver
Shop Manager
JULIE P. on 12/31/2016
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"Tims Auto Repair"
As usual, fast friendly service. Very reassuring to have a place I can trust!!!
Vehicle: Buick LeSabre
Service Date: 12/22/2016
Review Created: 12/31/2016 10:37 AM
Jeff S. at Tims Auto Repair & Service responded on 01/02/2017

Hi Julie. Thank you for the review! Have a great new year and thank you for being a great customer!

Jeff Shawver
Shop Manager
David G. on 12/27/2016
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Spoke with David's father. He said they were very good and helpful.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 12/23/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/02/2017

Thank you Mr. Garmire. Let us know if we can help with anything else. Hope the Malibu is doing better since the last visit.

Jeff Shawver
Shop Manager
Judi A. on 12/26/2016
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Judi said the service at the business has always been on time. The people were informative and they were polite.
Vehicle: Pontiac G6
Category: Service
Service Date: 11/23/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 01/02/2017

Hello Judi, thank you for taking the time to do the survey. Call any time if you need anything at all. 

Jeff Shawver
Shop Manager
Bob D. on 12/26/2016
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Bob said this business has always provided him with good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/09/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Jeff S. at Tims Auto Repair & Service responded on 12/27/2016

Hello Bob, 

Thanks for the great review. As usual give me a call any time with any additional needs you may have on your Ford or any other vehicle. 

Jeff Shawver
Shop Manager
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