ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
90% Would Recommend
100% Business Response
Latest Review 5 days ago
Kristine L. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service and timely matter "
Yes I would and I'm thinking of switching over as well
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 05:26 PM
Eric M. at Tipton Hyundai responded on 09/18/2017

Thank you for the great survey and the kind words about the service you received from John Wells. We appreciate your business!


from John Wells!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"pleasant service advisors who get it done"
unexpectedly I got the repair done today instead of needing to order a part and return. Good service at Tipton Hyundai.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:54 AM
Eric M. at Tipton Hyundai responded on 09/15/2017

Thank you for the great survey and the kind words about the staff! We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AWESOME"
GREAT TEAM!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 09:45 AM
Eric M. at Tipton Hyundai responded on 09/13/2017

Thank you for the great survey and the kind comments!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Minerva S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well taken care of!"
Very happy with the help and service I get when I bring in my car in.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:41 AM
Eric M. at Tipton Hyundai responded on 09/13/2017

Thank you for the great survey and the kind comments about our staff!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As usual"
Great service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 01:24 PM
Eric M. at Tipton Hyundai responded on 09/05/2017

Thank you for the great survey! We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" good dealership"
I was a loyal customer of Bert Ogden for many years but they gave me the run around. Tipton was more than happy to help me and did a great job. I will definitely go back next time I need a vehicle.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 09/02/2017 07:34 AM
Eric M. at Tipton Hyundai responded on 09/05/2017

Thank you for the kind words about the staff and the great survey! We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Blanca R. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service, quick and easy
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/26/2017 07:03 PM
Eric M. at Tipton Hyundai responded on 08/29/2017

Thank you for the great survey! We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 10:08 PM
Eric M. at Tipton Hyundai responded on 08/22/2017

Thank you for the great survey. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT !"
GREAT!
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/20/2017 05:23 PM
Eric M. at Tipton Hyundai responded on 08/21/2017

Thank you for the great survey!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Ruth N. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Workers are very courteous and caring."
I'll be back plus I like Hyundai's
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/19/2017 06:40 AM
Eric M. at Tipton Hyundai responded on 08/21/2017

Thank you for the great survey and the kind words about the staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do what they say and are courteous about it."
They do what they say and are courteous about it.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 01:53 PM
Eric M. at Tipton Hyundai responded on 08/18/2017

Thank you for the great survey and the kind words about the staff. 

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff "
Thanks john and Eric for helping my family out.
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 01:16 PM
Eric M. at Tipton Hyundai responded on 08/18/2017

Thank you for the great survey! We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Norma M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service of my Hyundai "
Even though the servicing took a whole day the fact that I was told it might, made the difference.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:45 PM
Eric M. at Tipton Hyundai responded on 08/15/2017

Thank you for the great survey!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Maria G. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change was completed timely "
Yes
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 06:56 PM
Eric M. at Tipton Hyundai responded on 08/14/2017

Thank you for the great survey.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are professional and friendly."
Great!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 08:02 PM
Eric M. at Tipton Hyundai responded on 08/14/2017

Thank you for the great survey and kind words about the staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
CORNELIO S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Excellent service, professional & efficient!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 01:06 PM
Eric M. at Tipton Hyundai responded on 08/11/2017

Thank you for great survey and the kind words about Adam.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and complete service experience"
all questions answered and all repairs explained
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 01:50 PM
Eric M. at Tipton Hyundai responded on 08/08/2017

Thank you for the great survey and the kind words about the staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintainence very good"
Nicejob
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:14 PM
Eric M. at Tipton Hyundai responded on 08/08/2017

Thank you for the great survey and the kind words.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Christian L. on 08/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
-
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/06/2017 10:04 PM
Eric M. at Tipton Hyundai responded on 08/07/2017

Thank you for the survey and the kind words about the staff.  A battery can slowly weaken over time or have an internal problem that manifests itself overnight.  Thanks again.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Alma V. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tipton Hyundai"
The service representative was very nice and accommodating. I did have a couple of problems with the actual service done on the vehicle that forced me to return twice to the dealership for correction; and although I was a bit upset (about having to return) the service department manager made the experience less uncomfortable. I must commend his patience and understanding. I believe the problem on the mechanic side of the service needs a little improvement. I supposed they were trying to provide "fast" and overlooked the "accurate" service. All in all I am happy with the service provided and will continue going to Tipton to service my vehicle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/06/2017 09:29 AM
Eric M. at Tipton Hyundai responded on 08/07/2017

Thank you for the great survey despite the fact that we did not do our very best during your last visit. Very sorry that we did not meet your expectations.   Thank you for your comments.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Displaying Review 1 - 20 of 209 in total