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Tom and Jerry's Auto Service

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(6 Reviews)
67
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
67
Net Promoter Score ®

Business Details

About

Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent automotive maintenance and repair services thoroughly and efficiently.



We know that automotive maintenance and repair can be stressful, so we, Tom & Jerry’s Auto Service, strive to make your experience as easy as possible. We have a small waiting room with comfortable seats and Wi-Fi for your convenience. We also offer a drop-off service with pick-up and delivery within a 2-mile radius of the shop and 48-hour notice. Give us a call to schedule a drop-off. Tom & Jerry’s Auto Service works hard to meet your budget and treat our customers the way we want. We offer you competitive, up-front estimates and exceptional customer service. We work hard to meet your budget and won’t suggest any repair you don’t need. Give us a call and let owner Michael Shifflet and his crew of ASE-certified technicians care for you and your automotive maintenance and repair needs today.
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(614) 488-8507

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1701 Kenny Rd Columbus, OH 43212
Tom and Jerry's Auto Service's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(6 Reviews)

RF
RAYMOND F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2024
verified customerVerified Customer
10
Customer Service
The customer service is stellar.
MIKE S. from Tom and Jerry's Auto Service responded on 05/03/2024 04:55 AM

Thank you for your kind words! We pride ourselves on providing stellar customer service, and we're thrilled to hear that it's been reflected in your experience. We appreciate your support and look forward to serving you again in the future.

Offers and Posts
Thank you for the stellar review! 🌟 We pride ourselves on top-notch customer service and are thrilled to hear that we hit the mark! Your support means the world to us. 🚗#CustomerSatisfaction #StellarService
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🌟 Thank you for your outstanding support over the years! We're delighted to have helped diagnose the issue with your car and ensure a smooth ride. We appreciate your loyalty and trust! 🚗🔧 #TomandJerrysAuto #CustomerAppreciation
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🚗 Thank you for the 5-star review, Jeff! We're glad you appreciate our honest and efficient service. Keeping your car happy and your wallet happier is our priority! #CustomerSatisfaction #TomAndJerrysAuto
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Hey Molly, thanks for sharing your experience with us! We're glad to have been able to sort out those car troubles for you. 🚗💪 #HappyCustomer #AutoExperts
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Thanks for the glowing review, John-Scott! 🌟 We're thrilled to hear your oil light and bonging issue got the boot! We're always here to keep things running smoothly. #AutoService #HappyCustomers
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