We deeply apologize you do not feel taken care of. Please understand initial estimate was a quote and not an exact figure amount, as discussed prior to vehicle coming in. The hazard fee is affiliated with "shop supplies" as every shop has them. As far as labor, the labor is never taxed. The only reason tax is on the ticket is for the Headlight bulb and taillight bulb. We apologize if that was not explained correctly. Town Center strives to provide the best customer service possible and we would like to resolve this situation. You can contact us at 281-367-5959. Thank you very much and have a great day.