Towne Hyundai Orchard Park


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1203 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
98% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 06/24/2017
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"maintenance on my car"
everything went smoothly in a timely fashion
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/24/2017 05:29 PM
James F. on 06/24/2017
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"Everything and everyone is fantastic!"
All the people who do the business transactions are super informed and nice to do business with... I know that
my importance and satisfaction really does count!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/24/2017 09:17 AM
Jodie S. on 06/23/2017
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"It is very welcoming when you get there. The employees are friendly "
I was very satisfied with the service department.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 04:25 PM
Judith H. on 06/23/2017
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"Mike Luce and his crew are always great!"
I've been a customer for about 10 years now and as long as Mike Luce and his crew keep up the usual wonderful job I'll be there another 10 years.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 11:23 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/23/2017

THANK YOU,  BUT I'M JUST ANOTHER COG IN THE WHEEL
WITHOUT THE "TEAM" ALONG SIDE FOR THE RIDE - I WOULD BE LOST.
THANK YOU FOR YOUR NICE COMMENTS
THE HYUNDAI SERVICE TEAM

John W. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work there and a great facility ."
I would recommend Towne without reservation .
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 03:25 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/23/2017

GETTING YOU IN, AND OUT ASAP - WE VALUE YOUR TIME
AND WOKING TO BE AT 100%
THANKS
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Lee A. on 06/22/2017
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"Thanks again!!"
Very grateful for your excellent service. I trust my vehicle when the Towne team has worked on it.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 05:30 PM
Michael K L. at Towne Hyundai Orchard Park responded on 06/23/2017

APPRECIATE YOUR CONFIDENCE!!
THE HYUNDAI SERVICE TEAM

Patricia B. on 06/22/2017
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"customer service"
Excellent customer service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/22/2017 04:00 PM
Michael K L. at Towne Hyundai Orchard Park responded on 06/23/2017

THANK YOU
THE HYUNDAI SERVICE TEAM

Charles O. on 06/22/2017
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"service is top of the line"
very satisfied with service and the service personel
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/22/2017 01:14 PM
Michael K L. at Towne Hyundai Orchard Park responded on 06/22/2017

THANK YOU MUCH FOR YOUR RESPONCE!!
THE HYUNDAI SERVICE TEAM

Jennifer T. on 06/22/2017
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"Oil change"
The service is done quickly, at a good price, and there is a nice place to sit while you wait with free coffee
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 11:54 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/22/2017

GREAT TO HEAR!! THANK YOU
THE HYUNDAI SERVICE TEAM

Thomas B. on 06/21/2017
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"EXCELLENT CUSTOMER SERVICE"
Everyone there is so friendly and treat you with respect. They don't make you purchase something that you don't want or don't need. They always make sure my car is taken well care of and fix even the trivial things wrong (i.e. squeaky hinge on door). I will not take my car anywhere else for it's regular maintenance.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/21/2017 03:43 PM
Michael K L. at Towne Hyundai Orchard Park responded on 06/22/2017

THANK YOU, YOUR COMMENTS ARE APPRECIATED!!
THE HYUNDAI SERVICE TEAM

STEPHANIE H. on 06/20/2017
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"Love Towne Hyundai!!!"
Excellent work, friendly staff - would never go anywhere else.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:10 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/20/2017

WE HOPE NOT!!!
THANKS MUCH
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Frank D. on 06/20/2017
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"fast curtious service"
it is a great place , car is always done in a timely manner and they never try to sell me things I don't need..
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:53 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/20/2017

THANKS FOR YOUR COMMENTS, WE DO APPRECIATE THEM!!
THE HYUNDAI SERVICE TEAM

Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, interested in what I need to have done, tried to make the wait okay with tea, tv and current magazines."
NA
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 04:44 PM
Michael K L. at Towne Hyundai Orchard Park responded on 06/20/2017

WE THANK YOU FOR YOUR NICE COMMENTS!!
THE HYUNDAI SERVICE TEAM

Barbara T. on 06/18/2017
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"Great service all the time"
Great people, great atmosphere. Couldn't ask for much more. I always recommend this dealership to friends.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/18/2017 04:17 PM
Michael K L. at Towne Hyundai Orchard Park responded on 06/19/2017

WE THANK YOU VERY MUCH AND MORE!
THE HYUNDAI SERVICE TEAM

William P. on 06/18/2017
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"Reasonable sales price and outstanding service dept."
see above
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/18/2017 08:39 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/19/2017

THANKS FOR THE KIND WORDS!!
THE HYUNDAI SERVICE TEAM

Patricia R. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always exceeds my expectations!"
Customer Service is outstanding!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/18/2017 04:58 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/19/2017

ALWAYS NICE TO SEE YOU
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Pamela S. on 06/17/2017
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"Customer service AFTER you purchase the car"
So many dealerships promise the world when they are trying to sell.
Towne delivers
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 10:42 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/18/2017

THANK YOU, WE WANT YOU TO BE HAPPY WITH YOUR PURCHASE AND NEXT PURCHASE FROM TOWNE!
THE HYUNDAI SERVICE TEAM

Herbert W. on 06/17/2017
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"excellent"
The staff were so friendly and helpful. The work was done in a timely manner while I waited and had a cup of coffee in the waiting area.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/17/2017 09:14 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/18/2017

THANKS, WE'LL TRY TO MAKE YOUR WAIT AS EASY AS
POSSIBLE!!
THE HYUNDAI SERVICE TEAM

Verified Customer on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always a pleasant experience."
yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 08:34 AM
Michael K L. at Towne Hyundai Orchard Park responded on 06/18/2017

THANK YOU FOR YOUR RESPONSE!!
THE HYUNDAI SERVICE TEAM

Brian O. on 06/16/2017
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"Your service dept is the main reason I keep coming back. The service managers always take the time to explain everything to me and and always make sure I am satisfied with the work."
Your service dept is the main reason I keep coming back. The service managers always take the time to explain everything to me and and always make sure I am satisfied with the work.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/16/2017 06:14 PM
Michael K L. at Towne Hyundai Orchard Park responded on 06/18/2017

THANKS FOR YOUR COMMENTS, ALWAYS APPRECIATED 
THE HYUNDAI SERVICE TEAM

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