97% Would Recommend
Latest Review 19 days ago
Timothy C. on 07/31/2017
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Timothy said the staff were quick and they did a great job.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Kent H. on 07/24/2017
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Kent said he would recommend this business for service.
Vehicle: Dodge Journey
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Barbara M. on 07/22/2017
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Barbara said this business has great customer service and they did a good job for her.
Vehicle: Dodge Nitro
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie Q. on 07/22/2017
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Stephanie said the business got her vehicle in. They got the job done, and she was on her way.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 07/21/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Rick B. on 07/22/2017
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Rick said they were good to work with and the repair was done in a timely manner.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Amber O. on 07/21/2017
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Amber said they communicated well. They did a good job.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Lance G. on 07/14/2017
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Lance said this business took good care of him.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 06/19/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Alyson K. on 07/14/2017
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Alyson said this business was nice and quick. They explained everything to her and they are reasonably priced.
Vehicle: Volkswagen Eos
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Rob W. on 07/07/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Rob said the prices were really high at this business. He said he was on vacation when his vehicle stopped working so they fixed his alternator and replaced the battery. He said while he was driving, he had to stop and do more stuff with his battery.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/06/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 07/01/2017
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Mike said this business did a good job and they were fast.
Vehicle: Dodge Dakota
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Michael S. on 06/28/2017
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Michael said the experience was good but unexpectedly expensive. The technicians did a good job. They were very polite and courteous.
Vehicle: Kia Sorento
Category: Service
Service Date: 06/24/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Matthew S. on 06/24/2017
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Matthew said he has been using them for 5 years and he likes them. They are trustworthy, quick and conscientious.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
ELAINE M. on 06/22/2017
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"Working with my timeline"
Tim and Eric worked with my limited availability to get the car in. They also educated me on my transfer case/front differential!
Vehicle: Toyota Sienna
Service Date: 06/21/2017
Review Created: 06/22/2017 12:09 PM
KATHY P. on 06/19/2017
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"Excellent Service"
They were great! Wonderful service. Friendly and helpful
Vehicle: Toyota Corolla
Service Date: 06/16/2017
Review Created: 06/19/2017 07:16 PM
dennis l. on 06/17/2017
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"Replacing parts and oils "
Excellent communication, excellent work was done on my vehicle
Vehicle: Dodge Dakota
Service Date: 06/16/2017
Review Created: 06/17/2017 11:24 AM
Ryan P. on 06/14/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Ryan said the staff was super friendly and the service was okay but it was way overpriced.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Lynne A. on 06/07/2017
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Verified badge inactive Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Poor job done"
They did my alignment when I took my car into L&L for some repairs. They didn't fix the problem the first time. I called and asked if they could look at it again because it was still pulling to the left wuite a bit. They said yes but they would need to keep it for another whole day. I hadn't been able to gsee mve up my family car for that long again yet. I went to Big O because of a wobble in my tires. My tores had worn weird because of misalignment and now I have to get an alignment done again with the. Ew tires just 6 weeks later. They did. Othing to help my car.
Service Date: 05/04/2017
Review Created: 06/07/2017 08:32 AM
Karen M. on 06/06/2017
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Karen said this business did a fine job.
Vehicle: Subaru Outback
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Ryan O. on 06/06/2017
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Ryan said the guy at the front desk was not friendly, but the guy who serviced his vehicle was great.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Shelly W. on 06/02/2017
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Shelly said the business knowledgeable, and quick. They have better prices than other facilities.
Vehicle: Jeep Patriot
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
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