ReScore Reviews™ (19)

ReScore
Overall Rating 4.7894726/5Overall Rating 4.7894726/5Overall Rating 4.7894726/5Overall Rating 4.7894726/5rating 4.7894726
Original
Overall Rating 2.15789/5Overall Rating 2.15789/5rating 2.15789rating 2.15789rating 2.15789
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Valeria M. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
Friendly staff
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:31 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/19/2017

We appreciate your positive survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Ronald G. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expedient, caring service"
P. Green
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:17 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/16/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work is done in a timely manner"
You are made to feel welcome by the employees
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 12:48 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/15/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Mary B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and comfortable waiting area. "
Excellent service and comfortable waiting area.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:19 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/15/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Linda B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Linda B"
Friendly and fast
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 09:48 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/15/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Courtney S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mrs. Courtney Smith"
The employees are very knowledgeable, and very friendly!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 09:35 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/15/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Hannah S. ReScore Review on 09/13/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bobby is great"
I had issues from my previous visit and as soon as Bobby, the service manager, heard about it he immediately called me to make things right. He went above my expectations and was a pleasure to do business with!! I will be back!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 11:12 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor customer service "
It took over an hour for a tire rotation.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 11:12 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/13/2017

Thank you for allowing us to correct your concern.  We want you to be completely satisfied with the service we provide. If you have any other issues please don't hesitae to reach out to us. We appreciate your business! Thank you for choosing Tuscaloosa!

Bobby Perkins
Service Manager
205-752-8113
Susan Y. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tuscaloosa Hyundai"
It is a very great dealership to do business with!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 04:43 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/12/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Jahnese H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
You guys are great
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:53 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/12/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Dianne T. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Fast, friendly . Have always provided excellent service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/11/2017 07:10 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/12/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Hoyun W. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I liked it.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 03:37 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/12/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
Keep up the good work Tuscaloosa Hyundai.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/10/2017 05:48 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/10/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Eleanor B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was nice snd helpful. "
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/07/2017 01:06 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/07/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Holt M. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff!"
Are you lord king for a dealership to buy your next car? Or maybe to service your vehicle? Look no further! Tuscaloosa Hyundai is the place. Courteous, polite, & professional people that actually care! I highly recommend this dealer!😄
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 11:07 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/07/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Charles C. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service workers"
wife did not fully understand printout of work rendered
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/07/2017 10:05 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/07/2017

We appreciate your positive survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Richard W. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service and support."
Yes I would because of the customer service.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/06/2017 05:51 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/06/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Kaye E. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Saturday maintenance "
All work done in timely manner - although they were very busy Not able to get off work during week to have time to have maintenance done. Maybe they should add more techs for the weekend rush? Still feeling a bit of a shake after the alignment, hope it is nothing & normal
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/06/2017 03:58 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/06/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai! 

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place"
clean, friendly ,timely
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/05/2017 09:00 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/05/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
ROBERT B. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I carried my Hyundai in to be serviced without an appointment and got in and out just fine."
quick oil change
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/03/2017 12:07 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/03/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins

Service Manager
205-752-8113
Chris R. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Service was done in a timely manner. The service manager was very friendly and trustworthy.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 09:39 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 09/01/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
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