ReScore Reviews™ (29)

ReScore
Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5rating 4.6206938
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
96% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
Car was turned in and work was completed as promised. Great Customer Service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/24/2017 04:27 PM
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
car wash could have better
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/24/2017 03:07 PM
Jennifer T. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and customer service focused"
Thank you for prompt and thorough service!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:49 PM
Gary L B. at Tustin Hyundai responded on 06/24/2017

THANK YOU JENNIFER FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Patricia C. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service on my Genesis. Timely and friendly. Did not push any services that I did not need which I appreciate.
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:17 PM
Gary L B. at Tustin Hyundai responded on 06/24/2017

THANK YOU PATRICIA FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Dimas E. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"True Pro's"
David and his team are there to work for me!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:45 PM
Martin A. at Tustin Hyundai responded on 06/23/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close approximity to my work and home, and trusting that the dealer will do a better diagnosis of the maintenace request. "
YES
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:28 AM
Martin A. at Tustin Hyundai responded on 06/23/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Rosalita C. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Friendly staff
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/22/2017 01:10 PM
Martin A. at Tustin Hyundai responded on 06/22/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

John B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's the personal!"
The service department personal have been well trained, friendly, knowledgeable, and helpful.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/22/2017 11:42 AM
Gary L B. at Tustin Hyundai responded on 06/22/2017

THANK YOU JOHN FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service completed by the designated time"
Other than the invoice being incorrect everything else went smoothly. Invoice was corrected immediately without any dispute.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 09:00 PM
Gary L B. at Tustin Hyundai responded on 06/22/2017

THANK YOU ...WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Paolo C. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Fast and easy
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 06:03 PM
Gary L B. at Tustin Hyundai responded on 06/22/2017

THANK YOU PAOLO ...WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Ronald S. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome sales and serv ice personnel"
We have been with Tustin Hyundai since 2005 and have found all aspects of the dealer services EXCELLENT! Thank you to David and Trina in service for their great care when we have servicing problems. We hav e purchased two Hyundai's from Tustin Hyundai and we will return for future purchases.
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/21/2017 01:57 PM
Gary L B. at Tustin Hyundai responded on 06/22/2017

THANK YOU RONALD ...WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Abhishek G. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service is prompt and upto mark.Keep up good work.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 11:17 AM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU ABHISHEK FOR THE FEEDBACK....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant experience and great staff"
Great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:57 AM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SM"
I would like to commend Tustin Hyundai on there outstanding service and parts department. Everyone was very professional and truly knows the meaning of Outstanding Customer Service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:48 AM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU  FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Jonathan S. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional service. "
Service was great. Professional and very friendly.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:08 AM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU JONATHAN FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Camille A. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I like the service I get and the people are very kind and attentive. I lalso like that each time I go I see the same faces. They all have a great attitude!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 09:45 AM
Martin A. at Tustin Hyundai responded on 06/21/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service"
yes.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 07:33 PM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service "
I switched from another local Hyundai dealer. This place is outstanding. They really know how to take care of their customers. Fast efficient friendly service !!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 06:28 PM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

KIERAN H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First maintenance service"
As promised, the first maintenance was free and was handled in just an hour.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:52 PM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU KIERAN FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Miriam V. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Customer Service "
Friendly attendant, answered my questions and service was done promptly.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:26 PM
Gary L B. at Tustin Hyundai responded on 06/21/2017

THANK YOU MIRIAM FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

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