ReScore Reviews™ (29)

ReScore
Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5rating 4.6206938
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"R"
Very Helpful and Friendly
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/22/2017 11:21 AM
Gary L B. at Tustin Hyundai responded on 08/22/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Timely, courteous, and professional. Can't ask for more.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 11:11 AM
Gary L B. at Tustin Hyundai responded on 08/22/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Norma M. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly n fast service"
Efficient
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 10:48 AM
Gary L B. at Tustin Hyundai responded on 08/22/2017

THANK YOU NORMA FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Darla B. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Battery "
Very friendly. Work is always done in timely matter
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/22/2017 07:54 AM
Gary L B. at Tustin Hyundai responded on 08/22/2017

THANK YOU PAUL FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Gary L B. at Tustin Hyundai responded on 08/22/2017

I MEAN DARLA NOT PAUL SORRY DARLA I WAS LOOKING AT MY NOTES WRONG
THANKS AGAIN
GARY

PAUL S. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people working there from sales to service"
My hats off. Great dealership.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/22/2017 07:07 AM
Gary L B. at Tustin Hyundai responded on 08/22/2017

THANK YOU PAUL FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Service took longer than expected. However, the dealership was very professional every step of the way. Would return for future maintenance services.
Vehicle: 2017 Hyundai Ioniq Elec
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/21/2017 02:21 PM
Gary L B. at Tustin Hyundai responded on 08/21/2017

THANK YOU FOR THE FEEDBACK WE ARE UNDER CONSTRUCTION IN THE BACK....OUR TURN AROUND TIME SHOULD BE BACK TO NORMAL IN SEPTEMBER.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Moon L. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pretty good service and more than my expect"
Base on appointment, fast service (oil change) and warranty check, also free of charge car wash too. Thank you
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/21/2017 10:36 AM
Gary L B. at Tustin Hyundai responded on 08/21/2017

THANK YOU MOON FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Dianna B. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Amazing people!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/19/2017 08:37 PM
Gary L B. at Tustin Hyundai responded on 08/20/2017

THANK YOU DIANNA FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Carole R. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
Always a good experience at Tustin Hyundai! Steering wheel issue was still under warranty so no charge to me (even after almost 6 years). And they completed the repair sooner than expected! Very nice!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/19/2017 05:35 PM
Gary L B. at Tustin Hyundai responded on 08/20/2017

THANK YOU CAROLE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Greg J. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"work done well"
Reliable service by dealer and reasonable cost
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/19/2017 03:40 PM
Gary L B. at Tustin Hyundai responded on 08/20/2017

THANK YOU GREG FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Lawrence S. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/19/2017 03:38 PM
Gary L B. at Tustin Hyundai responded on 08/20/2017

THANK YOU LAWRENCE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Shayla C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Trina and the rest of the service dept are wonderful and very friendly.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:59 PM
Gary L B. at Tustin Hyundai responded on 08/19/2017

THANK YOU SHAYLA FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Susan M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, efficient, professional and friendly."
The service was amazing. The service writer was quick, efficient and went out of his way to get my car fixed quickly. It meant a lot considering my car needed to be fixed as soon as possible. It was fixed so quickly that I didn't even have to rent a car. I very much appreciated it and I'm very thankful.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:52 PM
Gary L B. at Tustin Hyundai responded on 08/19/2017

THANK YOU SUSAN FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

LOUIS S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service staff, on the ball, all of the tme"
of course yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:13 PM
Gary L B. at Tustin Hyundai responded on 08/19/2017

THANK YOU LOUIS FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Tomi S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well done"
We have always been treated with best of service
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:34 AM
Gary L B. at Tustin Hyundai responded on 08/19/2017

THANK YOU TOMI FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice people. Work done as expected."
Nice friendly staff. I noticed when I got home some dirty fingerprints on my inside door. But other than that everything was good.
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:07 PM
Gary L B. at Tustin Hyundai responded on 08/19/2017

THANK YOU FOR THE FEEDBACK.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Ronald B. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change"
Was not notified when service was complete
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/17/2017 11:11 AM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU RONALD FOR THE FEEDBACK ....WE WILL USE IT CONSTRUCTIVELY....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Patricia C. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Explained previously"
Yes, I would recommend this business to a friend and give it 5 stars.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/17/2017 08:43 AM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU PATRICIA FOR THE FEEDBACK AND THE NICE COMMENTS .....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Douglas B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hood rood recall "
Completed recall
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:37 PM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU DOUGLAS FOR THE FEEDBACK .....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Jennifer G. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service!"
The car was ready in less than a day, and at a great price!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:42 PM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU JENNIFER FOR THE FEEDBACK AND THE NICE COMMENTS .....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

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