ReScore Reviews™ (29)

ReScore
Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5rating 4.6206938
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Gerald G. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service"
Very professional and prompt
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/24/2017 03:40 PM
Gary L B. at Tustin Hyundai responded on 04/25/2017

THANK YOU GERALD FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

David Y. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and courteous. Fantastic! Feels like they care about customers!"
Professional and courteous. Fantastic! Feels like they care about customers!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/24/2017 06:00 AM
Gary L B. at Tustin Hyundai responded on 04/24/2017

THANK YOU DAVID FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick & Clean"
Full 15,000-mile service; as promised and car was clean when it was all over.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/23/2017 10:27 PM
Gary L B. at Tustin Hyundai responded on 04/24/2017

THANK YOU FOR THE FEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

James D. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tustin Hyundai delivers!"
David took very good care of getting the service that our Santa Fe needed. They didn't have the part, but sent a driver to a location that did. The service was done very quickly.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/22/2017 11:59 AM
Martin A. at Tustin Hyundai responded on 04/22/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Kathleen S. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service over The Rest"
Efficient, reasonable pricing & super friendly staff
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/21/2017 11:57 AM
Gary L B. at Tustin Hyundai responded on 04/21/2017

THANK YOU KATHLEEN FOR THE FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Kathleen P. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service!"
The service department is courteous, friendly, and efficient!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 11:55 AM
Gary L B. at Tustin Hyundai responded on 04/21/2017

THANK YOU KATHLEEN FOR THE FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

David K. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional"
One word to describe Tustin Hyundai: Dependable!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 09:55 AM
Martin A. at Tustin Hyundai responded on 04/21/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Verified Customer on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/20/2017 06:45 PM
Gary L B. at Tustin Hyundai responded on 04/21/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Customer service was great. Got my car done and they wash my car too! :)
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/20/2017 12:45 PM
Martin A. at Tustin Hyundai responded on 04/20/2017

THANK YOU FOR THE FEEDBACK..WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Juan R. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great friendly people, nice and clean area, free wifi and coffee....Overall GREAT!
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/19/2017 05:07 PM
Martin A. at Tustin Hyundai responded on 04/19/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Abdulkader R. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
timely and good execution
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/19/2017 10:20 AM
Martin A. at Tustin Hyundai responded on 04/19/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Kenneth M. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thoughtful care towards customer"
Appreciative and satsfied
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/19/2017 09:13 AM
Martin A. at Tustin Hyundai responded on 04/19/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
ASST. MANAGER

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service always a pleasure"
Great dealership
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/18/2017 03:16 PM
Gary L B. at Tustin Hyundai responded on 04/19/2017

THANK YOU FOR THE FEEDBACK...AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time visit"
Service department was great!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/18/2017 12:37 PM
Gary L B. at Tustin Hyundai responded on 04/19/2017

THANK YOU FOR THE FEEDBACK...AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People"
Trina is my "go to person" and keeps me up to date with my care care
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:26 AM
Gary L B. at Tustin Hyundai responded on 04/18/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Steve E. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quarterly service"
Thanks - good job
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/18/2017 10:32 AM
Gary L B. at Tustin Hyundai responded on 04/18/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service"
Top notch service from beginning to end, from office staff to the men in the garage.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/18/2017 10:23 AM
Gary L B. at Tustin Hyundai responded on 04/18/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Service was completed smoothly.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/18/2017 09:49 AM
Gary L B. at Tustin Hyundai responded on 04/18/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, reliable service "
Service was completed quicker than I expected and the customer service representatives were all friendly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/18/2017 09:47 AM
Gary L B. at Tustin Hyundai responded on 04/18/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

PHILIP B. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One problem unsolved."
On hard acceleration car's nose lowers as all power is lost when pushing gas pedal to the floor. Not solved because it didn't show up on the scan.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/17/2017 09:17 PM
Gary L B. at Tustin Hyundai responded on 04/18/2017

THANK YOU PHILIP FOR THE FEEDBACK ....LET'S GET YOUR CAR BACK IN AND FIGURE OUT WHAT'S GOING ON ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

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