ReScore Reviews™ (3)

ReScore
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Tenisha T. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service team"
Justin always provide great customer service and service advice.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/25/2017 05:35 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/26/2017

Thank you for the great rating and kind words for Justin. We appreciate your feedback and for continuing to visit Tysinger Hyundai for all of your service needs. Have a Great Memorial Weekend.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
JAMES M. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Situation Normal, Excellent"
Justin took care of me as usual. Dropped it off and it was ready when I came back to pick it up. My car was cleaned and vacuumed and ready to go.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 12:10 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/23/2017

Thanks for the great feedback ! I'm glad we were able to take care of you . Have an awesome Memorial day weekend .

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Kelly L. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
They were honest, fast, and dedicated! I highly recommend Tysinger! They always treat you right.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 11:57 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/23/2017

Thanks for the honest and great feedback !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
John G. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car was ready when promised"
Car was ready and everything was completed
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 07:34 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/23/2017

Awesome! Thanks for servicing your vehicle here at Tysinger and Please have a safe and fun Memorial Weekend.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Michelle T. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Service was timely and they provided helpful feedback on my vehicle.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 05:51 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/22/2017

We appreciate all of the Amazing feedback here at Tysinger. Thanks and see you on the next visit.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Oliver B. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the friendly"
yes
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/04/2017
Service Type: Maintenance
Review Created: 05/22/2017 04:34 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/22/2017

Thanks for the great feedback !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Kahilia E. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service ! "
Hands down the best dealer I have ever purchased from. Great staff and exceptional customer service! Kudos
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/04/2017
Service Type: Repair
Review Created: 05/18/2017 02:46 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/19/2017

Thanks for bringing the vehicle by and allowing us to take care of you . See you next time !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Otis S. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service performed as scheduled "
Outstanding
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 10:48 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/18/2017

Thanks for the great review. See you next visit.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Bobby C. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
Happy with all except price and car wash
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 07:30 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/18/2017

Please bring the vehicle back in any time to have it washed again . Thanks and see you next visit.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Feysel A. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service-Mark Shepard is the man!"
Great service, great crew.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/16/2017 04:13 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/17/2017

Thanks for the kind words for Mark and the entire team here at Tysinger . We appreciate you bringing your vehicle to us and hope to see you on the next visit. Take care

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Howard B. on 05/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The dealer that listened."
happy to bring the car here, when i did have issues, they were taken care of promptly.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/27/2017
Service Type: Repair
Review Created: 05/15/2017 06:27 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/15/2017

Thanks for the great feedback !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Ricky M. on 05/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Justin "
Justin is great and very customer oriented always a pleasure to do business with
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/12/2017 05:23 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/15/2017

Thanks for the great feedback ! Please bring the vehicle back in for us to take care of the complimentary wash at your convenience.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Clifford T. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome work "
Service tech kept me well informed and was helpful in answering my questions.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/10/2017 08:13 PM
Candice H. at Tysinger Hyundai responded on 05/11/2017

Thank you so much.  We strive to provide the BEST in Customer Service.  We appreciate your business!

Verified Customer on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tysinger knows what they are doing!!"
Great staff and got my car back way quicker than anticipated!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/04/2017
Service Type: Repair
Review Created: 05/10/2017 03:31 PM
Candice H. at Tysinger Hyundai responded on 05/11/2017

Thank you very much for the review.  We strive to provide the BEST in customer service!!  We appreciate your business!

CAROL D. on 05/10/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Dept. I have ever dealt with. "
Trust Sales Dept. not Sales Staff.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/25/2017
Service Type: Maintenance
Review Created: 05/10/2017 08:18 AM
Ronald L., Service Director at Tysinger Hyundai responded on 05/10/2017

Thanks for the great marks in service. I apologize for any issues that may have arrived in sales. See you next visit!

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
John J. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"top notch service"
see previous comments
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/04/2017
Service Type: Repair
Review Created: 05/09/2017 07:41 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/10/2017

 WOW ! Thanks for the excellent feedback on the recent service visit. We strive to bring the highest level of Client experience. I will pass the kind words along to Justin . Thanks again !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Theresa M. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treat you like family"
great place to buy and service your vehicle
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/09/2017 07:18 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/10/2017

Thanks for the 5 star rating!

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 05/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maintenance "
Customer service was great just had to be there longer than expected
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/04/2017
Service Type: Repair
Review Created: 05/09/2017 01:34 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/10/2017

We apologize for the wait , and understand time is truly important to you and our clients . We will make sure you are taken care of in a timely manner on your next visit. Thanks for the feedback and see you next time.  

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Customer Service"
Tysinger offers excellent customer service. When I need service, my car is picked up, a valet car is left for my use, and my car is returned promptly. This time, the valet even showed me how to use things in my car that I had not yet discovered, selecting HD on my XM. Such a friendly, helpful attitude.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/09/2017 01:18 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/10/2017

Now this is great feedback ! Thanks allowing us to take care of all of your vehicle needs.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Robert C. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & professional service"
Service was completed in a timely manner and customer representative was friendly and professional explaining service performed.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 05/04/2017
Service Type: Maintenance
Review Created: 05/09/2017 12:19 PM
Ronald L., Service Director at Tysinger Hyundai responded on 05/09/2017

Thanks for the amazing feedback ! See you next visit.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
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