ReScore Reviews™ (2)

ReScore
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
93% Would Recommend
100% Business Response
Latest Review 3 days ago
Patrick N. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Their commitment to the customer."
Of course I would.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/21/2017 10:48 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/21/2017

THANK YOU !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
TERRI S. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service, in general"
maintenance service is always thorough and personnel alway courteous and attentive
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/07/2017
Service Type: Repair
Review Created: 04/21/2017 05:08 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/21/2017

Thanks for the great feedback !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are informed about products "
Yes
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/18/2017 03:07 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/19/2017

Thanks!

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Paul S. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Mark Shepard always gives good customer service!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/18/2017 12:21 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/18/2017

Thanks for the great ratings on Mark !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Robert P. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Went Above-and-Beyond the Call!"
Was towed-in after service department was closed. Sales department took care of checking me in, and giving me a ride home 45-miles away!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/17/2017 11:44 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/17/2017

That is great news! Thanks for the positive feedback .

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Earl W. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice staff."
The entire staff was very nice . My new car salesman , Mitch Sears can over and talked with me for awhile . After nearly 4.5 years he has not forgotten me. I will return for the next service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/17/2017 11:31 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/17/2017

Thanks for being a valued client! See you next visit.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 04/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Low Tire Pressure light"
I took my car in for regular maintenance. I informed Mark that "low tire pressure" light kept coming on in car. He entered my concern in the computer system and said they will take a look at it. The light would go off eventually after I put air in the right tire. I thought the issue was fixed after I got my car back because the light did not come on. Two days later, the light came back on and would not go off.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/13/2017 10:42 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/13/2017

Thanks !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Beverly O. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Better going here for a long time this is where i get my car from"
I really enjoy this people here they are very and polite
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/11/2017 01:26 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/11/2017

Thanks for the kind feedback .

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car "
Good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/08/2017 04:29 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/10/2017

Thanks

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service once again! "
Quick and efficient service. Thank you guys once again.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/01/2017
Service Type: Repair
Review Created: 04/08/2017 03:11 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/10/2017

Thanks for the great feedback !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Willie F. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"personnel, facilities, amenities are all excellent"
outstanding service.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/07/2017 05:36 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/10/2017

Thanks for the great feedback !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Blanche T. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is knowlege to me."
The place is great to me.
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/06/2017 03:26 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/07/2017

Thank you for the 5 star rating.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Anthony H. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional great service!!!"
Would definitely do business again
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/01/2017
Service Type: Repair
Review Created: 04/06/2017 09:18 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/06/2017

Thank you

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Joseph A. on 04/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Excellent work, long backlog"
The team at Tysinger did a good job diagnosing and fixing my vehicle, but it took quite a while due to a huge backlog in the shop. Lucky for me, I didn't need the car for the 2 weeks it took. If it was my only transportation, I would be furious about the wait. Qualified mechanics should apply for a job!
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 04/03/2017
Service Type: Repair
Review Created: 04/05/2017 10:35 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/05/2017

I appreciate the truly honest feedback and apologize that the vehicle was not completed in a timely manner.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Laura J. on 04/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the waiting area"
plesant
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/28/2017
Service Type: Repair
Review Created: 04/05/2017 08:46 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/05/2017

Thanks

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Michael D. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service "
The associates were very helpful with aswering my questions
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/01/2017
Service Type: Repair
Review Created: 04/04/2017 12:12 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/05/2017

Great news and feedback . Thank you !

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and fast"
They were very quick for my second service and fix a tire leak very fast and only cost $20 out of pocket instead of a new tire like another place said.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 03/31/2017
Service Type: Repair
Review Created: 04/04/2017 11:45 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/05/2017

Thanks for the awesome feedback .

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
LISA C. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly."
They got me right in and set up fast so I could get about my business. I love that they give a complimentary wash and vacuum and bring your car to you after service. Awesome customer service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/30/2017
Service Type: Maintenance
Review Created: 04/03/2017 04:48 PM
Ronald L., Service Director at Tysinger Hyundai responded on 04/04/2017

Thanks for the awesome feedback .  I'm glad Justin was able to take care of your vehicle in a timely manner. Take care and see you next time.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Verified Customer on 04/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai warranty problem excellent service"
Hyundai service provided excellent problem diagnosis and repair, and facilitated a loaner while warranty work was in progress.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 03/23/2017
Service Type: Repair
Review Created: 04/01/2017 05:14 AM
Ronald L., Service Director at Tysinger Hyundai responded on 04/03/2017

Great feedback! Thanks for letting us take care of your vehicles needs. see you on the next visit.

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
Anas A. on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Beat dealership in Hampton roads
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/28/2017
Service Type: Repair
Review Created: 03/31/2017 12:29 PM
Ronald L., Service Director at Tysinger Hyundai responded on 03/31/2017

THANKS!

Ron Lamb
Tysinger Hyundai, Service Director
2712 Magruder Blvd.
Hampton, Va. 23666
Phone:757-865-8000
Fax: 757-766-2747
www.tysinger.com
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