Universal Service Center


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

368 Reviews

97% Would Recommend
Latest Review 4 days ago
Germaine G. on 09/19/2017
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Charmaine said she really likes the staff and they do a great job. They are honest and they get the work done fast. They are fair.
Vehicle: Subaru Forester
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Norman S. on 09/19/2017
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Spoke with Gloria. She said the service was fast, and they were able to help her right away.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Jose G. on 09/19/2017
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Jose said he took his vehicle in for an oil change. The service was very good and quick. He was very pleased.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 09/16/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
HARRY B. on 09/17/2017
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"They are honest and charge a fair price"
Excellent Service. That is why we come back year after year and recommend to any one who is looking for a good mechanic
Vehicle: Ford Windstar Wagon
Service Date: 09/16/2017
Review Created: 09/17/2017 08:47 AM
JEFF / ANNE H. on 09/15/2017
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"Great, quick service "
The guys are friendly and very knowledgeable.
Vehicle: Subaru Outback
Service Date: 09/14/2017
Review Created: 09/15/2017 01:05 AM
TORA / STEVE R. on 09/03/2017
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"Great Service!"
Universal Sevice Center is the easiest, nicest, and most reliable service center. We have been using them for 10 years at least, for all 4 cars. We always are pleased with their work. If there is ever a problem unsolved and we take the car back, they always work hard to find a solution.
Vehicle: Acura MDX
Service Date: 08/31/2017
Review Created: 09/03/2017 05:54 AM
CHARLES B. on 09/01/2017
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"Quick Battery"
I greatly appreciated getting a quick emergency battery installed during a busy day for the shop. I did not appreciate at all paying over $180 for it. I have since seen them for $50 less and I am angry at the situation.
Vehicle: Chevrolet Sonic
Service Date: 08/28/2017
Review Created: 09/01/2017 06:35 PM
MARK G. on 08/29/2017
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"Consistently excellent service"
Diagnosed the problem quickly and correctly.
Had my car back before the end of the day.
Vehicle: Buick Encore
Service Date: 08/28/2017
Review Created: 08/29/2017 12:46 PM
ADAM G. on 08/26/2017
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"You can trust them to do the job right"
As always, Ruben told me what my car needed, how much it costs, and had it done in a day. They're great
Vehicle: Hyundai Santa Fe
Service Date: 08/25/2017
Review Created: 08/26/2017 07:14 AM
HARRY B. on 08/25/2017
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"Always professional and provide good customer service"
Fair Price Good service
Vehicle: Honda Odyssey
Service Date: 08/23/2017
Review Created: 08/25/2017 11:54 AM
GEORGE J. B. on 08/24/2017
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"ANOTHER GREAT TRIP TO THE UNIVERSAL SERVICE TEAM"
After starting a trip in my 2004 Escalade, but before getting out of town, I heard the strangest "grinding" noise under my hood. It was so pronounced, that I called the guys at Universal, who offered to send a tow truck immediately if I didn't think I could drive to their shop. I made the 10 mile drive just in time for them to discover the bearings had gone out in both of my front wheels. They ordered quality Delco parts and drove me home. They called 3 hours later to say it was all "fixed", AND THAT THEY HAD CHECKED MY REAR WHEELS, BUT FOUND NO PROBLEMS. Going that "extra mile" for me is what keeps me coming back!! THANKS, AGAIN, Universal.....for taking care of me and my vehicle.
Vehicle: Cadillac Escalade
Service Date: 08/22/2017
Review Created: 08/24/2017 11:49 AM
SUZIE L. on 08/14/2017
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"Very professional. A great place for a women to take her car in to get fixed. Didn't feel like they were talking down to me or, trying to FIND things that were wrong with the car. "
I will continue to use them. They even took me home and picked me up. Wow!!!!
Vehicle: Mercury Mountaineer
Service Date: 07/28/2017
Review Created: 08/14/2017 02:24 PM
MARIA / PEDRO G. on 08/13/2017
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"Never had to come back for a job done wrong. "
They are all very knowledgeable and responsible. My cars issues have always been fixed and never had to go back for a job done bad.
Vehicle: Toyota Camry Solara
Service Date: 08/08/2017
Review Created: 08/13/2017 05:39 AM
LAURYN C. on 08/12/2017
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"Prompt, courteous and professional. "
Excellent. Worth the trip.
Vehicle: Nissan Pathfinder
Service Date: 08/09/2017
Review Created: 08/12/2017 09:51 AM
WARD B. on 08/12/2017
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"Great Service and always helpful."
Would be happy to recommend them.
Vehicle: Audi Q5
Service Date: 08/10/2017
Review Created: 08/12/2017 06:06 AM
TODD L. on 08/10/2017
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"Pricing Way out of Line"
They wanted to charge $125 for an AC diagnostic.
No way.
Vehicle: Jeep Grand Cherokee
Service Date: 08/09/2017
Review Created: 08/10/2017 07:50 AM
PRISCILA M. on 08/10/2017
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"Fast response and service"
Friendly and always took care of my needs faster then any other shop
Vehicle: Honda CR-V
Service Date: 08/09/2017
Review Created: 08/10/2017 07:11 AM
BASIL M. on 08/10/2017
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"All the people at Universal Service are great"
Best service, honest, fair, a pleasure to deal with
Vehicle: Lincoln LS
Service Date: 08/09/2017
Review Created: 08/10/2017 06:38 AM
JACK W. on 08/09/2017
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"Over all review and inpection for trip"
Quick and efficent service.
Vehicle: Nissan Murano
Service Date: 08/01/2017
Review Created: 08/09/2017 12:34 PM
Jose S. on 08/08/2017
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Jose said this business treated him well and they gave him a good deal. They had good prices.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 08/05/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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