business image

Uptown Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,053 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(330) 821-3065

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2075 West State St Alliance, OH 44601
Uptown Auto Service 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,053 Reviews)

LD
gravatar
Larry D.
Alliance, OH
Ford Econoline
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/04/2013
verified customerVerified Customer
No tire rotation
Last 2 times I brought my van in for oil change & tire rotation. Tire rotation was on my order. Neither time were my tire rotated. Not sure I will ever be back!
Not Recommended
Melinda from Uptown Auto Service responded on 10/07/2013 01:41 PM

Recommended not rotating the tires due to front end parts being loose and causing bad tire wear on front tires.  Rear tires were in great shape if tires would have been rotated without repairs they would have damaged them also.  We will be more than happy to rotate the tires if you would like us too.  Just a reminder if parts are still bad they will wear the better tires also.  We were just trying to save you some money of only having to replace 2 tires instead of 4.  Any questions give us a call.  Thank you for your time hope to hear from you soon.

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.