business image

Uptown Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,047 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(330) 821-3065

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2075 West State St Alliance, OH 44601
Uptown Auto Service 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,047 Reviews)

KT
gravatar
Kathy T.
Tallmadge, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2013
verified customerVerified Customer
I made an appointment for 11 a.m. on Oct. 25 to have my car checked. I got my oil changed and was told tgat I needed new struts front snd rear. I came back to your stor after dropping it off. It was one p.m. and my car wasn't even looked at yet
Be cause. My car was only going to be looked at(you put struts in my car in June) and was under warrant you were loosing money in labor. If you want to run s business its all about CUSTOMER SERVICE. my car was finally put on a rack but it was still 15 minutes later and it still wasn't looked at about my brakes.(I was told they were pulsating). I had to ask two times to have my car put down off the rack and given to me. Opvuously with you people its all about the money. If you want return business its akk about how you treat the customer. Even if the problem is under warranty or not. Even if you want me to recommended you to other people for future business($). Which I will not. You overbooked on Saturday.with you clearly its all about the money. Not customer service.
Not Recommended
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