USA Muffler & Brakes


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

294 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 3 months ago

Rosalie W. on 06/01/2017
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Rosalie said everyone was very nice and honest.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/20/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Taylor H. on 06/01/2017
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Taylor said her service visit by this business was quick and easy.
Vehicle: Ford Taurus
Category: Service
Service Date: 05/20/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
JIMMY H. on 05/22/2017
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"quality work..."
They have done all the work on my truck. ..and I will take all my other vehicles over there to.. I drop it off. ..they take care off the problem. ..and I pick it up later. ...sweet. ..
Vehicle: Ford Pickup
Service Date: 05/20/2017
Review Created: 05/22/2017 09:28 AM
DENISE O. on 05/19/2017
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"Efficiency "
Better service and pricing than my dealership!
Vehicle: Ford Escape
Service Date: 05/17/2017
Review Created: 05/19/2017 06:17 AM
TOM C. on 05/18/2017
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"Great service."
The mechanics are great. They go above and beyond to make sure the customer is satisfied.
Vehicle: Jeep Wrangler
Service Date: 05/16/2017
Review Created: 05/18/2017 06:47 AM
Tim C. on 05/18/2017
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Tim said they did a great job. They were very honest and quick. He was in and out in a hour which was great.
Vehicle: Dodge Durango
Category: Service
Service Date: 05/16/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Ed D. on 05/17/2017
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Ed said this business does a good job. He is a retired mechanic and knows that they are doing good work.
Vehicle: Chrysler
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Robert R. on 05/15/2017
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Robert said they always do good work.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 05/13/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Dominic G. on 05/13/2017
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Dominic said they were nice and they did good work on his vehicle. He said they were informative.
Vehicle: Nissan Sentra
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Fernando M. on 05/12/2017
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Fernando said he is a regular customer. During his last visit the business changed a bolt on one of his tires and he could not remove it. It has been changed back and he is fine.
Vehicle: Nissan Murano
Category: Service
Service Date: 05/07/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Terri H. on 05/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Terri said she ended up paying for something different than what she was originally told. The problem was that they found more damage. She appreciates Paul, the manager, and she appreciates his customer service.
Vehicle: Ford Focus
Category: Service
Service Date: 05/08/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Lamont G. on 05/09/2017
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Lamont said the customer service was good at the business. They received the parts in a timely manner, and they finished the service in 1 hour.
Vehicle: Chrysler
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Ronald E. on 05/05/2017
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Ronald said this business is professional, prompt and courteous and efficient.
Vehicle: Ford Fusion
Category: Service
Service Date: 05/04/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. on 05/04/2017
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Mike said he knows the owner and they always do a good job. Steve and Paul kept him very informed and they took great care of his vehicle.
Vehicle: Cadillac STS
Category: Service
Service Date: 05/02/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
Biljana P. on 04/28/2017
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Biljana said the business had good communication. She called ahead and they waited for her, even though they were about to close. The service was completed when promised.
Vehicle: Mazda 3
Category: Service
Service Date: 04/20/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Jesse C. on 04/25/2017
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Jesse said the service provided by this business was really good.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/21/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Edward M. on 04/21/2017
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Edward said the employees are quick and efficient. Their cost is reasonable. He said this is the only business that can touch his vehicle.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Carmen L. on 04/20/2017
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Carmen said the business was terrific. They got him in almost immediately and finished sooner than promised. Everything works fine.
Vehicle: Ford Contour
Category: Service
Service Date: 04/18/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Sydnei E. on 04/19/2017
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Sydnei said the business always takes care of her.
Vehicle: Ford Focus
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 04/17/2017
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Robert said this business provided honest service. They were great and he appreciated that they informed him of any necessary repairs.
Vehicle: Ford Focus
Category: Service
Service Date: 04/15/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 294 in total