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Valu Muffler & Brake Auto Centers

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(552 Reviews)
78
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
78
Net Promoter Score ®

Business Details

Categories
Contact
(716) 873-1383

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
3099 Delaware Ave Kenmore, NY 14217-2055
Valu Muffler & Brake Auto Centers' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(552 Reviews)

BM
gravatar
Bill M.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
10
Best service around
I dropped my vehicle off with a new, unfamiliar noise from the undercarriage. After they inspected it they found a broken flex pipe in the exhaust system. They ordered my new part and it was close to closing time when the part arrived. I told Jose I really needed my vehicle for work the next day. Upon hearing this, Jose stayed past closing time to finish up my repairs. Any other place would never do this. Jose and the Kenmore Valu auto are the best when it comes to quality repairs and phenomenal customer service. I’ll recommend them to anyone needing Automotive repairs. Thank you Jose and thank you Valu Auto.
The Team a. from Valu Muffler & Brake Auto Centers responded on 04/30/2024 09:34 AM

We're delighted to hear about your positive experience at our Kenmore Valu Auto Center! Jose and the team are committed to providing top-notch service and quality repairs, so it's great to hear that they were able to go above and beyond to ensure your vehicle was ready for work the next day. Thank you for recommending us, and we look forward to serving you or your referrals in the future!

Service Coupons and Posts
Thanks for the 5-star review, Eric! We're glad we could help out with your truck's transmission fluid issue. 😊 Our team is always here to steer you in the right direction! #HappyCustomer #ValuMuffler
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🌟 Thanks for the 5-star review, we're glad you're happy with the service and our cheerful team! We look forward to seeing you again soon! 🚗🛠️ #ValuMuffler #HappyCustomers
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Thanks for the 5-star review, Donette! We're thrilled to hear you had an excellent and friendly experience with us. 🌟 We appreciate your support! #CustomerSatisfaction #ValuMuffler
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🌟 Thank you for the kind words! 🚗 We're glad we could get you back on the road quickly. Our team will be thrilled to hear your feedback. #CustomerSatisfaction #ValuMufflerBrake
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🌟 We're revving our engines with excitement over your 5-star review! 🚗 Thanks for choosing us for your car needs and for the kudos on our service and value! We're always here to keep you driving happy! #ValuMuffler #HappyCustomers
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We're thrilled to hear that you had an exceptional experience with us at Valu Muffler & Brake Auto Centers! We can't wait to welcome you back again. 🚗💨 #CustomerSatisfaction #ExceptionalService
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We're thrilled to hear that you had a great experience with us! Providing excellent service to all our customers is our top priority. Thanks for the awesome review! 🌟 #CustomerSatisfaction #ValuMufflerBrake
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Thank you for the love, Quindlyn! 🌟 Our team is thrilled to hear that you're happy with our service. We're always here to keep things running smoothly for you! #ValuMuffler #CustomerSatisfaction
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