Village Auto Service


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

208 Reviews

99% Would Recommend
Latest Review 13 days ago
Dawn O. on 08/08/2017
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Dawn said they completed the work and it was done correctly. She could feel the difference when she got into her vehicle. She was happy that it was done in a timely manner.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Cathy C. on 07/31/2017
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Cathy said she has recommended the business many times. She knows the owner and trusts his opinion. The service was fast and efficient. The price was fair.
Vehicle: Chrysler 200
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Otto R. on 07/31/2017
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Otto said this business is close to him and they do a great job.
Vehicle: Mercury Sable
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Scott H. on 07/30/2017
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Scott said he was very satisfied with their customer service.
Vehicle: Honda Pilot
Category: Service
Service Date: 07/07/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Connie C. on 07/28/2017
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Connie said she would like to thank this business for the excellent customer service and she appreciates them.
Vehicle: Buick Century
Category: Service
Service Date: 07/26/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Brock D. on 07/27/2017
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Brock said this business was knowledgeable and quick.
Vehicle: INFINITI QX4
Category: Service
Service Date: 07/06/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Ed W. on 07/22/2017
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Ed said he would recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/18/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Tyler H. on 07/07/2017
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Spoke with Amy. She said she would recommend this business.
Vehicle: Honda Accord
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Bruce F. on 06/28/2017
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Bruce said the service from this business was timely. The estimate they gave was accurate.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Nathan K. on 06/27/2017
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Nathan said the service was excellent. The staff does dependable work, and they have integrity. They are always looking to make sure the job is done well, instead of trying to do it as cheaply as possible.
Vehicle: Honda Accord
Category: Service
Service Date: 06/01/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
JIM R. on 06/20/2017
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"Late notice appointment"
Steve worked me into schedule for "engine light" issue. Also, he and another employee listened to my "Hugo's" bathroom story in Chicago.
Vehicle: Dodge Grand Caravan
Service Date: 06/14/2017
Review Created: 06/20/2017 07:27 AM
Steve F., Owner at Village Auto Service responded on 06/20/2017

I could of listened to more stories Jim!...That story was interesting to say the least, I'm Steve Frede the owner of Village Auto. Both our names are Steve,....thanks for the nice comment

Lawrence N. on 06/19/2017
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Lawrence said it is a very difficult vehicle and the technicians did the best they could. It is 40 years old.
Category: Service
Service Date: 05/12/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Donna S. on 06/19/2017
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Donna said the staff were all very nice. They knew what they were doing and they treated her respectfully. They helped her out when she needed it and they got her in on short notice.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/14/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Doug T. on 06/19/2017
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Doug said the business didn't follow his instructions one hundred percent when putting in the part he wanted in. He said he would have appreciated a hard copy of the work that was to be done and to have it signed by the involved parties. He will not be using them again.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/24/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth G. on 06/14/2017
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Kenneth said they got him right in there, they got his vehicle out and they did a good job.
Vehicle: Kia Sportage
Category: Service
Service Date: 05/31/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Jeff F. on 06/07/2017
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Jeff said they did a good job.
Vehicle: Kia Sorento
Category: Service
Service Date: 06/02/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Margaret M. on 05/27/2017
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Margaret said she was happy with the nice service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/24/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 05/16/2017
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David said this business did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/12/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Patty H. on 05/13/2017
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Patty said they are courteous and helpful. She said they picked her up and provided transportation for her.
Vehicle: Subaru Forester
Category: Service
Service Date: 05/04/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Eric B. on 05/10/2017
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Eric said the business provided perfect service.
Vehicle: Pontiac
Category: Service
Service Date: 05/04/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 208 in total