Verified CustomerThanks for letting us know about the concerns. Our Safety Inspectors carefully follow the Virginia State Safety Inspection laws. Unfortunately sometimes customer disagreement with the law and inconsistency with the quality of the Inspections performed elsewhere is directed at our Inspectors or team members. We regret when this happens.
Detailed information about the Virginia Safety Inspection program is available at www.vsp.state.va.us. Below is an exceprt from the FAQs:
If I feel that the inspection performed on my vehicle was not a proper inspection, what can I do?
If you question the integrity of a safety inspection performed on your vehicle, you should contact the nearest State Police Safety Division Office. An investigation will be conducted per your request to determine if proper inspection procedures were followed. State Police Safety Division Area Office Numbers are listed at the top of this page. The contact information for the Northern Virginia office is area67@vsp.virginia.gov, (703) 803-2622
Hopefully this is helpful information. Please let us know anytime there is any issue or concern with any service.
Marty Kelliher,
Managing Partner,
Virginia Tire & Auto,
703-840-1016,
mkelliher@vatire.com
