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SureCritic / Virginia Tire and Auto of Ashburn/Dulles
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Virginia Tire and Auto of Ashburn/Dulles

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1,208 Reviews)
-100
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Score Details

5 stars
69%
4 stars
14%
3 stars
4%
2 stars
4%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
9
Total ReScores™
4.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(703) 666-8283
Opening in 34 minutes
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (US & Canada)
44285 Ice Rink Plaza Ashburn, VA 20147
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Virginia Tire and Auto of Ashburn/Dulles' Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1,208 Reviews)
Write a Review
Recent Reviews
TJ
gravatar
TANYA J.
Subaru Outback
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2014
verified customerVerified Customer
New Tire push?
I went in for an oil change - which was done just fine. However, I was told I should consider new tires because the tire treads were starting to show wear. The tires are absolutely fine, 9 months old and purchased new at Costco. The car is driven less than 5 miles a day. The suggestion that I should consider new tires was a total upsell attempt. I doubt I'll be back.
Not Recommended
Rusty S. from Virginia Tire and Auto of Ashburn/Dulles responded on 04/21/2014 07:19 AM

Trying to contact customer to apologize for creating this perception of questionable recommendations. This is the opposite of the experience we intend for any customer. We reviewed with the team involved. Seems the intent was good but our communication was lacking. Thanks for letting us know about it.

Rusty Staley
Virginia Tire & Auto 
Manager 
703-840-1016
rstaley@vatire.com

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